Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,094 Reviews)
Open Ratings Snapshot
Rating breakdown 18,094 reviews
5 Stars
15,800
4 Stars
1,822
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
1 out of 5
1
Nothing change from S25
on March 13, 2026
Posted by: Freddy
[This review was collected as part of a promotion.] Galaxy Ai was useless at this time nothing is chamge from my S25 ultra privacy screen makes phone darker not worthed a switch
Value
1 out of 5
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello Freddy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important it is to feel that you are getting a device that feels fun and helpful to use for a range of tasks every day, and that you feel is a good investment for the future. We have provided a link to the complete manual for your device to help you with all of the new and updated features of your device. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I"m Happy With The Upgrade
on March 13, 2026
Posted by: betterlate111
[This review was collected as part of a promotion.] Physical changes are minimal. Size and shape still allow ease of use in my medium-sized hand. It's comfortable. S-Pen is familiar. Camera is still above par. Haven't had a chance to torture the battery but it appears to have similar daily endurance characteristics to my S25 Ultra.
Software hasn't glitched on me yet. AI has been useful in info searches. It doesn't require overly specific detailed inquiry. All in all, I'm happy with the phone and I think the price with trade in was reasonable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features
on March 13, 2026
Posted by: St D
from Oklahoma City,Okla
Features most phones don't have. (loaded ) love my galaxy.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It a best looking phone with best display
on March 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy al is the best thing in a phone it has a best display on any phone
Best battery ahil
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The new S26 Ultra is a pretty cool phone. I love i
on March 13, 2026
Posted by: DeeMack
[This review was collected as part of a promotion.] The S26 Ultra has made Galaxy AI extremely easy to use. I use my phone daily for work and streaming content on IG and youtube.. Awesome phone with great capability. Pictures quality is just the icing on the cake
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on March 13, 2026
Posted by: JasOque
[This review was collected as part of a promotion.] Best phone I ever owned. SAMSUNG S26 ULTRA!
User Friendly, and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much lighter and faster than my previous Ultra
on March 13, 2026
Posted by: Jefftech
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S24 Ultra and the difference is noticeable right away. The phone feels lighter and more comfortable in the hand, which makes daily use much better. The design is very clean and premium, and the display looks excellent for watching videos and browsing.
Performance is extremely smooth and the interface feels very fast. Apps open quickly and multitasking works great. I also like using Galaxy AI features for everyday tasks, which makes the phone feel more modern and useful.
Overall it feels like a refined upgrade from my previous Ultra device. It looks great, performs very well and is comfortable to use throughout the day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing new assistant
on March 13, 2026
Posted by: Phonelover
[This review was collected as part of a promotion.] This beautiful violet device is a beast. The camera is unbelievable and the assistance from AI is far above par.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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