Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(18,113 Reviews)
Rating breakdown 18,113 reviews
5 Stars
15,815
4 Stars
1,824
3 Stars
286
2 Stars
83
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
3
Hardly any difference from S24 Ultra
on March 13, 2026
Posted by: manojsh
[This review was collected as part of a promotion.] Three days in with the S26 Ultra and I’m impressed… mostly. The screen is ridiculous (in a good way), the speakers are loud, and the cameras are fun to play with. Galaxy AI has been surprisingly handy—especially the photo editing tools and the text assist stuff.
But yeah, it’s not flawless. The phone is heavier than I expected, and the curved edges still make it a bit slippery. The camera sometimes struggles in low indoor lighting, and the phone warms up when pushing it with games or long camera sessions. Also, some AI features feel like they need a couple more updates to really shine.
Still, it’s a beast of a phone and feels super premium. Just not a perfect one.
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey Manojsh, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We would love nothing more than to help you resolve some of the experiences you mention being less than ideal with your device, and have the best possible experience with your device. We have provided links to articles to help you troubleshoot the temperature of your device and different camera features and settings. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops, and this can also help you get the feel in your hand you are seeking. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
My phone has great features.
on March 13, 2026
Posted by: Babydoll136979
[This review was collected as part of a promotion.] Galaxy Ai is cool and also streaming. Gaming is also cool and everything is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great as always, s26 ultra 1T
on March 13, 2026
Posted by: JamisUltra
[This review was collected as part of a promotion.] Just received my S26 Ultra 1T. The phone is awesome as all the rest of the galaxy phones I have purchased since day one. The new Galaxy AI is an improvement compared to earlier models. I have yet to learn what all this phone can do since it has only been in my hands less than 48 hours. I can't wait to learn though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happily Surprised
on March 13, 2026
Posted by: HLuna52180
[This review was collected as part of a promotion.] So, I first purchased the Galaxy S26 Ultra as my secondary choice of phone with no expectations other than it was an evolutionary upgrade to my Samsung Galaxy S25 Ultra. It was going to be another iteration of the easy familiarity in experience Ive loved with the previous generation. Boy, was I wrong! The improved case ergonomics, privacy screen, smoother user functionality and a more capable Galaxy AI were among the many features that happily surprised me. The more I use and explore my new S26 Ultra the more I understand what a gem of a phone I now own. Easily would recommend to anyone looking for a smartphone that's the apex in its category in 2026.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The privacy screen is a state of art options
on March 13, 2026
Posted by: MNKYS25
[This review was collected as part of a promotion.] I use my new S26 ultra in every thing literally now. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 2026 flagship, but not without it's flaws
on March 13, 2026
Posted by: Icandigit
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute beast when it comes to performance, offering the fastest responsiveness I’ve ever experienced on a mobile device. The synergy between Samsung’s One UI and Google’s software ecosystem is seamless, making the transition between apps and services feel more unified than ever. However, the new screen technology is a bit of a double-edged sword. While it looks stunning, I’ve noticed some possible eye strain and fatigue after long sessions, which might be a concern for sensitive users.
One of the most impressive feats is the longer battery life. Even though there was no increased battery capacity this year, the efficiency of the internal hardware allows it to outlast its predecessor easily. That said, the camera remains the star of the show, delivering great shots in almost any lighting condition, though the extra AI additions are definitely hit or miss, some features are genuinely helpful, while others feel a bit gimmicky or inconsistent in practice.
The biggest disappointment for a 2026 flagship is the lack of a built-in MagSafe-style magnet. Having to rely on specific cases just to use magnetic accessories feels like a missed opportunity for a "pro" device. Despite that, the sheer power and software polish make it a top-tier choice, provided your eyes can handle the new display tech.
At the end of the day, I highly recommend it, especially coming from the S22 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on March 13, 2026
Posted by: ILoveSamDexGalaxiAI
[This review was collected as part of a promotion.] I have had Samsung since the S3 and I have tried all the versions and innovations that have been made over time but the GALAXY AI is on another level since it is an extra that gives the phone and how it relates to the day to day, something that is not mentioned but is super useful just like the GALAXY AI is Samsung DEX and Good Look I feel that I have the freedom to make the phone to my liking as much as buttons and colors and use my phone not only as a phone but also as a PC.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Optional Upgrade
on March 13, 2026
Posted by: OberynMartell
[This review was collected as part of a promotion.] I upgraded to the s26 ultra from the s23 ultra and theres many things that are missing. From the bluetooth pen, to charging block no longer included in the box and no battery size improvements.
I got to say this one is the one that finally motivated me to change, the privacy screen feature. Improved battery life, and camera features are great!
I got to say this one is the one that finally motivated me to change, the privacy screen feature. Improved battery life, and camera features are great!
Value
4
Written by a customer while visiting Samsung US