Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,313 Reviews)
Rating breakdown 13,313 reviews
5 Stars
11,631
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Light, Fast, and Good Looking!
on July 11, 2026
Posted by: Katze0N0
[This review was collected as part of a promotion.] Love my Ultra! The phone itself is so light despite the size. I do sometimes forget its in my purse. The AI functions make web surfing and shopping easy. I just love how smooth the apps run too. I seem to have better service too but I cant tell if its the phone or the service provider. It's definitely better after the phone however! Writing my shopping list is great too with the stylus function. I had a previous model with one and forgot how much I missed it. It is very smooth and the stylus glides on the screen. It's an awesome upgrade. Love my phone! The color is cute to boot!
Value
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi there Katze0N0, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you love your new device, and that you are Galaxy AI has been helpful when you are looking for information or specific items when shopping. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line!
on July 12, 2026
Posted by: Patinthehat
[This review was collected as part of a promotion.] I love this phone its fast and reliable Galaxy AI helps me with identifying problems at work which im a mechanic so it gives me the answers im looking for on the drop of a dime! It's made work and life just a tad bit easier. And the 100x zoom camera blows my mind! It's so clear and defined!
Value
5
Response from Samsung USBy R&R Team, July 13, 2026
Hi Patinthehat, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new phone, and how much Galaxy AI has helped you with both professional and personal information seeking and assistance. We have provided a link to the Samsung Support Team to assist you if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A game changing screen
on July 13, 2026
Posted by: SirFries
[This review was collected as part of a promotion.] I've been using Samsung phones since my first cellphone in 2007 and they just keep getting better and better. As someone who is privacy focused i always had privacy screen protectors on my phones to keep people from looking over my shoulder. But those privacy screen protectors added additional bulk, made fingerprint unlocking difficult, and reduced screen clarity. As soon as I heard about the built in privacy display on the s26 ultra I knew I had to get it. The privacy screen is a game changer. I can turn it on and off anytime I want or even just automatically turn it on when typing in passwords or hiding specific notifications. Its been the best addiction to a phone since cameras were added to phones. And speaking of cameras. The cameras on the s26 ultra are amazing. From close up shots, to portraits, to using the telephoto lens to take pictures of things miles away, the cameras on this phone are superb. And if you want to edit those photos to remove people on the background or just touch up your image, Galaxy AI makes it easy and quick to touch up your photos in just a few seconds. I've lost track of how many times ive removed people from the background of my pictures to show the true beauty of the image I took.
Over all this phone is truly amazing and I use it for everything.
Value
5
Response from Samsung USBy R&R Team, July 14, 2026
Hey there SirFries, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with your new device, and that the addition of the built-in Privacy Display has been such a great addition for your preferences. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Loved my S22Ultra But this is NEXT LEVEL!
on July 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I had my Galaxy S22 Ultra for years and honestly loved that phone, but the battery was starting to die too fast, so I knew it was finally time to upgrade. The Galaxy S26 Ultra has been next level from day one.
I use my Samsung devices for pretty much everything—streaming movies and sports, gaming, work, school, taking photos, answering emails, and staying organized throughout the day. The display is incredible, everything runs smooth, and the battery life has been a huge improvement over my S22 Ultra.
Galaxy AI has also made a real difference in my daily routine. I use it to help summarize information, improve messages and emails, search for things faster, and edit photos. It feels like the phone is actually helping me save time instead of just being another device.
I also have the Galaxy Watch8 and the newest Galaxy Buds, which I absolutely love. Everything connects and works together seamlessly. From workouts and calls to music, work, entertainment, and staying connected with my family, Samsung is part of my everyday life.
I’m a Samsung customer through and through, and the S26 Ultra is easily the best phone I’ve owned!
Value
5
Response from Samsung USBy R&R Team, July 14, 2026
Hey Moneyo07, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding your device so amazing for your streaming, gaming, and communication throughout the day, as well as helping you stay organized. Please, reach out to us again in the future if you have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
I thought I bought a Samsung, not a Google phone.
on July 13, 2026
Posted by: Anonymous
I have been a very big supporter of Samsung phones, but the Force movement to start using more Google apps, It's not what I signed up for, if I wanted a Google phone I would have bought one.
Response from Samsung USBy R&R Team, July 14, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand that changes to the software and other features of your device can cause frustration as you adjust to the differences. We have provided links to the complete manual and the Samsung Support Team to help you fully discover and customize your device as well as answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 13, 2026
Posted by: Eddy123
[This review was collected as part of a promotion.] AI is the beat part about this phone, battery lasts longer than most phones
Value
4
Response from Samsung USBy R&R Team, July 14, 2026
Hey Eddy123, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the extended battery life and capabilities of Galaxy AI on your new device. We have provided links to resources to help you maximize your experience with your device, customize to your usage, and answer any questions you may have along the way. We appreciate you beiing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Very fast just love it.
on July 14, 2026
Posted by: JJSAIL
[This review was collected as part of a promotion.] Love the new features very fast in every way. I just can't stop scrolling through everything and seeing all the great apps this phone has. I had a Galaxy A16 and it's such a big difference from what I was used to.
Value
5
Response from Samsung USBy R&R Team, July 15, 2026
Hey JJSAIL, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the upgrade to your new device, and finding it so fun during your exploration. We have provided links to the complete manual and the Samsung Support Team to assist you with the exploration and alignment of your device to your usage, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 14, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] Very solid all around, no glaring issues however there a few things that I think could be improved.
The addition of magnetic charging would be useful
A bigger battery
Galaxy AI works well and is not too intrusive
I wish the camera bar was horizontal so that the phone wouldn't wobble
The addition of magnetic charging would be useful
A bigger battery
Galaxy AI works well and is not too intrusive
I wish the camera bar was horizontal so that the phone wouldn't wobble
Value
4
Response from Samsung USBy R&R Team, July 15, 2026
Hi there SamsungFan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage and capabilities of your device, and that you are finding Galaxy AI and the battery life to be such great features. We have provided a link to the Samsung Support Team to assist you with case options that allow for magnetic charging you are seeking, and also help minimize the effect the camera lenses are having when laying on a table or other flat surface. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US