Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,179 Reviews)
Open Ratings Snapshot
Rating breakdown 18,179 reviews
5 Stars
15,872
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
A perfect upgrade
on March 20, 2026
Posted by: Minniegirl96
[This review was collected as part of a promotion.] I have always had a samsung galaxy device and have always been impressed. The S26 Ultra was nothing short of that. It's fast and sleek. I especially love the new video features, and the privacy screen feature. It also automatically comes with galaxy AI. Going from a S23 Ultra to a S26 Ultra was the move!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet phone
on March 20, 2026
Posted by: Lovelyphone
[This review was collected as part of a promotion.] Not bad and the phone works well..for that I bought 2 phones...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall
on March 20, 2026
Posted by: Panda
from NJ
The battery life sucks, like really bad! The privacy screen option isn't as good as the actual screen protector. It's also very heavy, but if you like heavy phones, then it'll be good for you. The camera is great and some other cool features. I honestly liked my 25 ultra better.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 20, 2026
Hello Panda, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a brand new device that is not meeting your expectations. The battery of your device is designed to adjust to your consumption habits and maximize after a short period of usage. If this is not your experience we have provided links to troubleshooting guides to assist you at your convenience and to the Samsung Support Team to offer additional assistance and options for resolution if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice improvements over S24 uktra
on March 20, 2026
Posted by: Ultraman
[This review was collected as part of a promotion.] The battery life, screen, responsiveness and camera are all a great improvement over the S24 ultra which i upgraded from.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The 45w charging get your phone charge in minutes.
on March 20, 2026
Posted by: BaseballGuy
[This review was collected as part of a promotion.] For someone who uses their phone constantly, being able to have it charged from low battery to mid or full charge in minutes just is so appreciated. The phone is also buttery smooth and responsive and Samsung has just been a phone I've relied upon for 10+ years now. It pairs with my other devices seamlessly and just offers more than I can even figure out with each new device. The Galaxy AI seems to also be just the chery on top of an already great phone offering intuitive phone functionalities for multitasking and different app cycling and utilization.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on March 20, 2026
Posted by: Angel5
[This review was collected as part of a promotion.] I have had a lot of phones over the years but nothing has come close to amazing me like this one right here. The built in privacy screen is a chefs kiss when it comes to keeping your screen away from nosey people. Like any other ultra it comes with the built in pen which is very cool as well. Grabbing this phone was a wise decision as I have been in the samsung family for a very very long time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on March 20, 2026
Posted by: HillGirl01
[This review was collected as part of a promotion.] I love the advanced galaxy ai, when you're searching online, it gives you an in depth and detailed answer with links that back up the info; not just the general links like previously. I'm primarily using this phone for gaming and local calls until I can finish setting up my chat apps, etc. I love the speed, the vibrant colors of the S26 Ultra, I love the rounded corners and the built in privacy display, that's one of the reasons I upgraded, besides the fact that the screen was cracked and the memory was full on my previous Galaxy device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phones iv ever had and will allways use
on March 20, 2026
Posted by: Tattedkeith
[This review was collected as part of a promotion.] Best phones iv ever had and used will allways use them
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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