Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,182 Reviews)
Open Ratings Snapshot
Rating breakdown 18,182 reviews
5 Stars
15,875
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
3 out of 5
3
So so (1500 chars not enough for good review))
on March 21, 2026
Posted by: SammyFanSteve
[This review was collected as part of a promotion.] Let me start by saying I upgraded to the S26 ultra from an S24 ultra. Overall I’m not impressed. I’m guessing the tech change curve is slowing down and two years doesn’t get you what it used to. Neither cpu, screen, battery, nor camera improved as much as between my S20 to S22 nor my S22 to S24.
While I notice a slight increase in speed it isn't leaps and bounds better.
I was really disappointed that the display was NOT 10bit as originally touted. Hoping to see what difference it would have made. While display is a bit brighter the adaptive brightness still doesn’t work for me. Samsung needs to allow the user to adjust it. IE set minimum/maximum over which it adjusts. And the privacy display is a nice gimmick but not worth the loss of screen brightness.
One of my biggest complaints is with the camera bump out. If you lay phone down on desk it rocks something fierce. Perhaps Samsung can look at rotating it 90 degrees and center it vertically across the top edge of the phone. The camera larger aperture has improved pictures in low light slightly. Camera tech has maxed out and only increasing pixel count and improving optical zoom are left. AI can't fix this you just can’t create accurate picture content that wasn’t captured to start with.
As for the AI it seldom suggests things I find useful.
Please bring back Spen remote picture taking.
Overall I’m still a Sammy fan and will most likely buy again, though I may wait three years next time. Had more to say but not enough roo
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 22, 2026
Hello SammyFanSteve, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We would love nothing more than to help you best align the settings and maximize your experience with your new device. We have provided a link to the complete manual to help you discover the ways you can adjust the display settings including the new Privacy Display to only activate when you are using specific apps or you receive specific notifications to help you experience the full brightness of your display except when the privacy is needed. This resource can also help you discover and integrate all of the features of Galaxy AI in to your usage for your enjoyment. The manual for your device will also highlight the hand gestures and voice commands you can use with your camera for remote photos, this task can also be accomplished if you have a Galaxy Watch. We have lastly, provided a link to the Samsung Support Team to assist you any time you haev questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone Great Features
on March 21, 2026
Posted by: Msteinebach
[This review was collected as part of a promotion.] I've had galaxy phones for a decade now and they always impress. The features keep getting better and the performance is top notch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the privacy feature
on March 21, 2026
Posted by: Loves26
[This review was collected as part of a promotion.] The privacy display is a polarizing feature. Some users find it innovative and useful, especially for sensitive information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommended
on March 21, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] The galaxy s26 ultra is amazing. It's smooth and easy to use. The picture is clear and flawless. Highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra is a step in the right direction!
on March 21, 2026
Posted by: CamJam
[This review was collected as part of a promotion.] The transition from the S24 Ultra to the S26 Ultra represents a significant advancement in design, complemented by notable enhancements in artificial intelligence and display technology. My preference for the Ultra series is primarily driven by the integral S Pen, which significantly contributes to my daily productivity.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 21, 2026
Hey CamJam, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are having such a good experience with your new device. We have provided a link to an article to help you discover the full capabilities of your S Pen and maximize your usage of this accessory. We have also provided links to the complete manual and the Samsung Support Team to assist you in discovering all of the amazing uses with your new device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade from S24 Ultra
on March 21, 2026
Posted by: AGrabs100
[This review was collected as part of a promotion.] Noticeable difference in how the phone runs from my S24 Ultra. It is sleek. Feels great. Does everything I need my phone to do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best
on March 21, 2026
Posted by: Blue28
[This review was collected as part of a promotion.] Im use my devices for games, for videos and social media
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 21, 2026
Hey Blue28, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how pleased you are with the usage of your device for your gaming, streaming, and social media. We have provided a link to the full product manual to help you with additional features like Galaxy AI and the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
OUT OF THIS WORLD jaw dropping features
on March 21, 2026
Posted by: Clecle
[This review was collected as part of a promotion.] The Galaxy AI, the anti-spy screen feature, the fastest processor the world has ever witnessed have really impacted my life alot from my routine tasks like making calls, multitasking on different tabs to heavy tasks like playing high end video games like my favorite game "Subnautica: Below Zero", CarX street and eFootball 2026. Since I got this phone I am nolonger having panic attacks because now I am living the future in present times, Thanks Samsung for saving my life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 21, 2026
Hi there Clecle, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are loving the addition of the new Privacy Display, the speed and processing power for your favorite games, and finding this device to be such a great value in your life. We have provided a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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