Best Buy - Samsung - Galaxy S26 Ultra 1TB - Black (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)

Average customer rating

4.8

(13,314 Reviews)

Rating breakdown 13,314 reviews

5 Stars

11,632

4 Stars

1,342

3 Stars

203

2 Stars

1 Star

65%of customers recommend this product.

(

91 out of 139

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)

Customer Rating

Decent phone but has some issues

on June 11, 2026

Posted by: Mandy1

[This review was collected as part of a promotion.] The sharp edges design and slim case from Samsung is quite slippy and after a few drops the cover cracked.

I got a new slim cover with better grip but the issue still persists.

S26 ultra ia a heavy phone. Despite having the same screen size, my thumb hurts after prolonged use.

Galaxy AI is decent, bixby ain't so great, I prefer google assistant

Value

Written by a customer while visiting Samsung US

Customer Rating

S26 ultra newest phone

on June 12, 2026

Posted by: Cropy23

[This review was collected as part of a promotion.] Great phone no complaints camera is off the hook the ai is great and pretty accurate

Value

Response from Samsung USBy R&R Team, June 12, 2026

Hi there Cropy23, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you have no complaints about your new device, and that you are finding Galaxy AI and the camera standout features during your usage. We have provided a link to the full manual to help you with additional features like the Privacy Display. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US

Customer Rating

New s26 ultra

on June 13, 2026

Posted by: Flowers2026

[This review was collected as part of a promotion.] This phone and camera is one of the best yet even the AI works great too. The Camera is absolutely amazing how powerful it is with all the features.

Value

Written by a customer while visiting Samsung US

Customer Rating

I love my new s26 ultra!

on June 13, 2026

Posted by: Belbs18

[This review was collected as part of a promotion.] I recently changed over to the S 26 ultra. I previously had a S 23+. I really enjoy the ultra! The galaxy AI is super helpful! I love how it gives my photo assistance while editing and helps me with my notes! I take a lot of notes! I love the audio eraser! I do alot of singing! I’m am super happy with my switch to the new s26 ultra!

Value

Response from Samsung USBy R&R Team, June 15, 2026

Hey Belbs18, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with your upgrade and finding so many ways to express your creativity with Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Love the S26 Ulta

on June 14, 2026

Posted by: MK1977

[This review was collected as part of a promotion.] I love this phone, I use it doe everything. The screen quality is great. I love to watch shows and stream on this phone. There are so many features. The camera is super, with more zoom (clearer pictures). My last phone the zoom feature would blurr the picture. Such a great difference. One feature that I am still learning is Galaxy AI. At this point I think it's great. To be able to search for it's with a picture. Who would of thought how great this is.

Value

Response from Samsung USBy R&R Team, June 15, 2026

Hi MK1977, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you love your new device, that you are enjoying taking amazing photos and videos, and that you are enjoying the enhanced display for your streaming. We have provided a link to an article to help you maximize your experience with your Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further anytime you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US

Customer Rating

Galaxy S26 Ultra Exceeds Expectations

on June 14, 2026

Posted by: TechExplorer26

[This review was collected as part of a promotion.] I've been using the Galaxy S26 Ultra daily for work, entertainment, and photography, and it has been an excellent experience. The display is bright and sharp, making videos and streaming content look amazing. Performance is incredibly smooth, whether I'm multitasking between apps, gaming, or using Galaxy AI features.
The camera system is one of the standout features. Photos are detailed with great color accuracy, and the zoom capabilities are impressive. Battery life easily lasts through a full day of heavy use, and fast charging helps keep me productive.
Galaxy AI has also been surprisingly useful for everyday tasks, helping me work more efficiently and stay organized. Combined with the premium design, S Pen functionality, and reliable performance, the Galaxy S26 Ultra feels like a complete flagship device.
Overall, Samsung has delivered a powerful smartphone that excels in productivity, creativity, and entertainment. Highly recommended.

Value

Response from Samsung USBy R&R Team, June 15, 2026

Hi TechExplorer26, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and finding it helpful for both personal and professional needs every day. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

S26 Ultra Review

on June 15, 2026

Posted by: Walker

[This review was collected as part of a promotion.] First presentation and setup of the device was great. Samsung ecosystem made it easy to transfer data and information from my 24 Ultra to the 26 Ultra.

Second the speed of browsing and overall functionality is noticeably different from my previous phone.

Only issues I have observed is that some apps seem to be broken or not optimized for the new phone. I don't think this is a hit on the S26 Ultra.

Value

Response from Samsung USBy R&R Team, June 16, 2026

Hey Walker, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced speed and inital setup of your device. We have provided a link to a troubleshooting guide to assist you with any app functionality you may be experiencing. We have also provided a link to the full manual to help you explore and align your new device to your usage preferences. Lastly, we have provided a link to the Samsung Support Team to assisty you if any questions arise along the way. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US

Customer Rating

GREAT PHONE

on June 15, 2026

Posted by: PUCKYEAH

[This review was collected as part of a promotion.] GEMINI works well and fast... phone is lighter than my last one but has more memory!! Great camera...

Value

Response from Samsung USBy R&R Team, June 16, 2026

Hello there, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the new lightweight design and larger storage capacity of your new device, and that you are enjoying capturing amazing photos and videos with your camera. We have provided a link to the full manual to help you with additional features like the new Privacy Display. We have also provided a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US

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