Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,204 Reviews)
Open Ratings Snapshot
Rating breakdown 18,204 reviews
5 Stars
15,895
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
3 out of 5
3
Potential but falls flat in the display
on March 30, 2026
Posted by: WillamC
[This review was collected as part of a promotion.] I had really high hopes for the S26 Ultra. I had a S25 Ultra previously. The privacy display works good but you sacrifice the fine details in that you're viewing. There's just a slight grainy texture to most everything even when the privacy display is off. They're also more reflection than the S26 Ultra. I appreciate the increased speed and new features and the Galaxy AI features have been polished but since the display is what I'm always looking at it feels like a bit of a downgrade. If I had not already sent in my old phone for trade in, I probably would return the S26 Ultra and wait to see if the second generation of the privacy display solves the grainy issues on the next generation.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there WilliamC, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations. We know how important the clear display quality on your device is to you every day, and we have provided links to the complete manual and the Samsung Support Team to help you adjust the settings and offer any additional troubleshooting options you may have available for this experience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the upgrades
on March 30, 2026
Posted by: RoBranca
[This review was collected as part of a promotion.] Sweet new device! Been upgrading my samsung ultra phone every year, this is by far my favorite!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features are Amazing
on March 30, 2026
Posted by: Khaoz36
[This review was collected as part of a promotion.] By far the best s series. I have no complains about this phone. The battery is awesome the resolution is clear and clean. Always loved the s pen makes things alot easier when your browsing. And the new feature the built in privacy screen is crazy and game changer. No more over shoulder noisy people
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone I have owned
on March 30, 2026
Posted by: Royalwolf28
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been excellent so far. The display is bright and sharp, the battery lasts all day, and the phone feels fast no matter what I am doing. The camera system takes clear photos in both daylight and low light, and videos look smooth and detailed. I also like how premium the phone feels in hand and how responsive everything is during daily use.
One of my favorite features is Galaxy AI. It adds useful tools that actually help with everyday tasks instead of feeling like a gimmick. The overall experience feels polished, reliable, and easy to enjoy. If you want a phone with strong performance, a great camera, and helpful smart features, the Galaxy S26 Ultra is a great choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung products
on March 30, 2026
Posted by: Snicker12
[This review was collected as part of a promotion.] Everyday life work ect , battery great easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features.
on March 30, 2026
Posted by: rickyyyyyyyyyyyyyyyy
[This review was collected as part of a promotion.] Awsome and great stuff amazing
Doesn't really lag
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing great
on March 30, 2026
Posted by: FJNJR13
[This review was collected as part of a promotion.] Samsung has swapped the titanium frame for a lighter Armor Aluminum, making the phone noticeably thinner and easier to hold
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall a great phone with AI features
on March 30, 2026
Posted by: NickLovesSamsung
[This review was collected as part of a promotion.] I have had this phone for about a week and so far I love this phone. Love the new cobalt violet color. The processor is fast and the camera takes good photos and videos.
Still exploring the new Galaxy AI features that the phone has to offer. Overall a great phone with powerful processor and privacy display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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