Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,212 Reviews)
Open Ratings Snapshot
Rating breakdown 18,212 reviews
5 Stars
15,902
4 Stars
1,834
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
This is the best phone i've ever had.
on April 1, 2026
Posted by: Ferndog
[This review was collected as part of a promotion.] I’ve been using the Samsung S26 Ultra for a few weeks now, and it’s easily one of the most impressive smartphones I’ve ever owned. The design feels premium and solid in hand, with a sleek finish that really stands out. The display is absolutely stunning—bright, crisp, and incredibly smooth, making everything from streaming videos to scrolling through apps feel top-tier.
Performance-wise, this phone is a powerhouse. Apps open instantly, multitasking is seamless, and gaming runs flawlessly without lag or overheating. The battery life has also been excellent, easily lasting me a full day with heavy use, and the fast charging is a huge bonus when I need a quick top-up.
The camera system is where this phone really shines. Photos come out sharp, vibrant, and detailed in all lighting conditions. The zoom capabilities are especially impressive, letting me capture shots I wouldn’t have thought possible on a phone.
One of my favorite features is Galaxy AI, which genuinely enhances the overall experience. From smart photo editing to helpful productivity tools, it feels like the phone adapts to how I use it and makes everyday tasks easier and faster.
Overall, the Samsung S26 Ultra delivers on every level—performance, design, camera, and innovation. I highly recommend it to anyone looking for a premium smartphone experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 1, 2026
Posted by: Jc12345
[This review was collected as part of a promotion.] The galaxy AI is new to me, but so far I'm liking it for convenience. The camera has a lot of usefull features! Gaming on s26 is fast and powerful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on April 1, 2026
Posted by: Doughnaa
[This review was collected as part of a promotion.] I hadn't got a new phone and a couple of years, but I have gotten the Galaxy S phones since the S9. This phone is great, and Galaxy AI is amazing! Everything on the screen is clear and vibrant. I'm a photographer and have a couple of expensive cameras, but this phone takes better night pictures then I can do with my cameras. The processing is fast it charges very quickly. So glad I got it!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than Expected
on April 1, 2026
Posted by: IshaVC
[This review was collected as part of a promotion.] Just got the Samsung S26 Ultra, and I have to say, I’m impressed!
The camera is incredible, photos are sharp, vibrant, and perfect for capturing everything from landscapes to close-ups. When it comes to speed, this phone is a beast. Apps open instantly, multitasking is smooth, and gaming feels super responsive. The display is gorgeous, bright, crisp, and perfect for streaming or scrolling through social media. And the best part? It’s surprisingly lightweight. Feels comfortable to hold for long periods, which is a big plus compared to other heavy phones I’ve used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features
on April 1, 2026
Posted by: Seamony
[This review was collected as part of a promotion.] I love this phone and all the features it has. The battery last forever and it charges really fast too. The stylus is great for when im tryna draw out a design for my websites. I also love the galaxy AI that's built into the phone. It's really helpful with grammar mistakes, homework, and picture editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra good
on April 1, 2026
Posted by: Nikkx252
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a powerhouse in every sense. Its sleek design, stunning QHD+ display, and lightning-fast performance make it one of the best smartphones I’ve ever used. The camera system delivers professional-quality photos, even in low light, and the battery easily lasts a full day of heavy use. What truly sets it apart, though, is Galaxy AI — it feels like having a smart companion built right into the phone. From summarizing notes and translating messages instantly to enhancing photos and managing tasks, Galaxy AI makes everyday use smoother and more intuitive. Samsung has really raised the bar with the S26 Ultra — it’s elegant, smart, and incredibly capable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Phone is slow it doesn't work with apps I need
on April 1, 2026
Posted by: King101
[This review was collected as part of a promotion.] It freezes with door dash and lyft. That's one of the reasons I use phones I get no issues like that on them
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 2, 2026
Hi there King101, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the speed and specific apps are to you every day for your job. We have provided links to articles to help you adjust the refresh rate to a higher level for faster speeds, and troubleshoot the freezing, and app specific failures you mention. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera. Pen is very Useful for my everyday.
on April 1, 2026
Posted by: Danatron
[This review was collected as part of a promotion.] Galaxy AI is extremely helpful. All options are easy to find with Galaxy AI assist.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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