Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,314 Reviews)
Rating breakdown 13,314 reviews
5 Stars
11,632
4 Stars
1,342
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Perfect time to upgrade
on March 11, 2026
Posted by: Jcr33k
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra for this phone and it was a great decision. The Galaxy AI has been insanely helpful and getting the phone set up and I've actually for the first time had conversations with an AI for dinner options which is very odd but fun. And I look forward to learning much much more about the phone. The call assist has been a major boon in screening spam calls. The privacy screen works as advertised. I'm thrilled with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent features and great quality
on March 11, 2026
Posted by: StealthySpot
[This review was collected as part of a promotion.] I have been using galaxy Ai for pictures and for scanning papers and they have come out great and really good quality. The phone has a great response to touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light, bright!
on March 11, 2026
Posted by: BiddoTiger
[This review was collected as part of a promotion.] This phone is amazing. From my 24 this 26 is a big upgrade. Screen is super bright. Also much lighter than my 24 ultra.
Galaxy AI is pretty cool and in connection with Bixby I'm completely satisfied.
Dieing to pair this with the new watch this summer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone - awful camera bump
on March 11, 2026
Posted by: Seth
Upgraded from s24 plus to s26 ultra. Phone has overall quality Samsung is known for. I removed two stars as Samsung refuses to include built in magnets for QI charging and more importantly because the camera bump is huge. The camera makes it impossible for the phone to sit flat on a table and wobbles when you try to use it that way.
Response from Samsung USBy R&R Team, March 12, 2026
Hi Seth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have a device that is not allowing you to comfortably use features you desire like the new wireless charging. We have a range of accessory options to assist you in finding the best fit for your desires for charging and laying flat on a table or other surface. We have provided a link to the accessories we have available to help you find the best one for your needs. We have also provided a link to the Samsung Support Team to assist you if you have questions about available accessories or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI. The best AI phone
on March 11, 2026
Posted by: QuameLawrence
[This review was collected as part of a promotion.] The ease of use of this device and the Galaxy AI is exceptional. The best on the Market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awesome everything EXCEPT the display
on March 11, 2026
Posted by: Bpnd
The phone feels great, camera is great, battery is great.
But the display is so fuzzy to me that I can't use it. Even with privacy display off, the screen strains my eyes when reading text. I wanted to like this phone a lot but I unfortunately will have to return it.
If you are thinking of buying this phone, definitely check it out in store before you do. I did not, and I probably should have.
I had a s23u and a fold 7, and my partner had a s25u, and I had no problem with those phones screens. So there's definitely something introduced with the s26u that strains my eyes.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi Bpnd, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the ability to comfortably use your new device for prolonged periods of time is to you every day. We have provided a link to the complete manual to assist you with different display options that may better align to your preferences. We have also shared a link to the Samsung Support Team to assist you if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth and Fast
on March 11, 2026
Posted by: Luv4phonez
[This review was collected as part of a promotion.] Been using my 26 ultra for a couple of days. Phone runs fast and very smooth when scrolling thru the apps. The AI and interpretation with the Galaxy Buds 4 pro is amazing. The size and feel of the phone is fantastic. Still trying to get used to the built in privacy screen. I had higher hopes for it and as for now I am still a fan of a screen protector that has the privacy feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature with the privacy screen
on March 11, 2026
Posted by: Jecchu
[This review was collected as part of a promotion.] Galaxy Ai, makes my life so much easier and it's supper convenient.
Value
5
Written by a customer while visiting Samsung US