Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,318 Reviews)
Open Ratings Snapshot
Rating breakdown 13,318 reviews
5 Stars
11,635
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Fantastic!
on March 12, 2026
Posted by: RepeatCustomer
[This review was collected as part of a promotion.] Easy to set up, great audio and camera. Galaxy AI!
Longtime Samsung customer, love using the Galaxy series. Have phone, tablet (2!) watch and ear buds!
Will always use Galaxy series!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Endless Options
on March 12, 2026
Posted by: Jclevy
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the rare device that feels like it was built with every type of user in mind. Whether you're a photographer, a productivity junkie, a gamer, or a privacy-conscious professional, this phone has a setting, a mode, or an AI feature tailored just for you. The camera system alone is a world of options. The 200MP quad-camera setup — with a wide f/1.4 aperture, 3x and 5x telephoto lenses, and Nightography for low-light shooting — means you're never locked into one approach. Pair that with Galaxy AI's Photo Assist, and editing becomes just as flexible: remove objects, swap styles, restore details, all from a simple text prompt.
Galaxy AI's depth continues beyond the camera. Now Nudge anticipates your next action based on what's on screen. Bixby responds to natural language. Creative Studio lets you generate stickers, images, and more on the fly. The options feel endless without ever feeling overwhelming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New feature
on March 12, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] Really excited about the privacy screen..the last 5 samsung phones I had I've always bought a privacy screen protector for them-no more now the s26 ultra finally comes with built in privacy screen. I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A noticeable upgrade from the S25Ultra
on March 12, 2026
Posted by: Dicotips
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for many years, and upgrading to the Galaxy S26 Ultra has been a good experience so far. It is clear that the S26 Ultra is faster than the S25 Ultra. Everything feels smoother and more fluid. Apps open quickly, and multitasking is very responsive.
The display on Samsung phones remains excellent, as expected. The screen privacy feature is very useful, although the screen appears to dim slightly when enabled. I think it is something I still need to get used to. Still, it makes using apps that handle sensitive or private information much more comfortable, without worrying about someone else viewing the screen.
Another improvement is the stronger integration of AI through Galaxy AI. Many tasks feel smarter and more intuitive, which makes everyday use more efficient. The AI features also feel more accessible within apps compared to previous versions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all the new Galaxy AI features in S26 Ultra
on March 12, 2026
Posted by: techacker
[This review was collected as part of a promotion.] Love the new Galaxy S26 Ultra that comes preloaded with great 'Galaxy AI' features, integrated Gemini and overall performance and battery upgrades it offers as compared to my old Galaxy S22 Ultra.
Samsung is the only phone I have been using for the last decade - love all the innovation Samsung packs in Galaxy series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera and AI
on March 12, 2026
Posted by: Liljoe4
[This review was collected as part of a promotion.] The camera on the new s26 ultra blows away the ones on my old flip6. The AI featers are amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: My New Baby!
on March 12, 2026
Posted by: Regally
[This review was collected as part of a promotion.] Just got the new Galaxy S26 Ultra and I’m honestly impressed so far.
First off, the display is gorgeous. Everything looks insanely crisp and smooth, and it somehow makes even basic things like scrolling or watching videos feel more premium. The camera is also incredible. I’ve only had the phone for a short time, but the photos already look ridiculously sharp, especially in low light. It feels like I’m carrying a mini pro camera around.
Performance has been flawless too. Apps open instantly, multitasking is effortless, and the whole phone just feels fast and polished. The battery has also been holding up really well, which is always a big plus.
One thing I’ve been enjoying a lot is the new Galaxy AI features. Little things like smarter photo editing, quick summaries, and helpful suggestions actually make everyday tasks easier. It doesn’t feel gimmicky. It just feels useful.
What I like most is that the phone feels powerful without being overwhelming. Samsung packed it with features, but the experience still feels clean and easy to use.
Still early, but first impression: I’m genuinely loving the S26 Ultra. Definitely one of those upgrades that actually feels like a real upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Display causes eye strain, dizziness and naseous
on March 12, 2026
Posted by: bteezy52
from Arizona
The S26 ultra causes eye strain, dizziness and nauseousness. I have had Samsun my whole life and recently the S24 Ultra for two years and have had no issues, I also have perfect vision. The display on the S26ultra is not well made or changed to cause these health issues, I am using the same settings and have adjusted setting and nothing resolves the issue. Like many on social media and Samsung forums, I will be returning the phone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 12, 2026
Hi there Bteezy52, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how valuable the ability to use your new device for prolonged periods of time comfortably is to you every day. We have provided a link to the Samsung Support Team for your convenience. These experts can help you with any troubleshooting measures that may be available to you to resolve this matter, and review any and all other options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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