Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,318 Reviews)
Open Ratings Snapshot
Rating breakdown 13,318 reviews
5 Stars
11,635
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
This phone is amazing I highly recommend
on March 12, 2026
Posted by: Mrsknight9
[This review was collected as part of a promotion.] This phone has the Galaxy AI at ur finger tips it's wow pictures panoramic choice beautiful lay out colors not heavy compatible it's the perfection of a cellular phone of the future and at it is growing for the public to consider this is the go phone of the family of samsung I love samsung brand for the everyday use of my phone for getting in Contact with family clear video clear voice sound it's the perfect phone for the everyday go theirs no change samsung is my cup of tea
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone more than any I ever had!
on March 12, 2026
Posted by: Shanshan97
[This review was collected as part of a promotion.] The AI on this phone blows things out the water for convenience related things. Alot of people are complaining the screen is more dull but I dont see much more difference. Overall I live my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Great new features.
on March 12, 2026
Posted by: HJ50784
[This review was collected as part of a promotion.] Love the new AI features along with the excellent camera.On this phone speed was a little lagging in the beginning.Did a power down seem to have fixed the problem. Love the screen along with all the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on March 12, 2026
Posted by: JBphoto
[This review was collected as part of a promotion.] So far so good. I'm still learning how to use AI features. The privacy display is not as good as I expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional.
on March 12, 2026
Posted by: GalaxyForever
[This review was collected as part of a promotion.] Despite approaching the upgrade with some skepticism, I quickly became impressed by the powerful performance, creative tools, and intelligent assistance built into the document, phone, and camera applications. The way Galaxy AI enhances everyday tasks—streamlining productivity, improving communication, and unlocking new creative possibilities—feels both innovative and practical.
With each use of the Galaxy S26 Ultra, my initial expectation that I would keep my current Galaxy S24 Ultra began to fade. The seamless integration of Galaxy AI across the device makes the experience feel smarter, faster, and more intuitive, ultimately making the upgrade feel worthwhile.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
bad model s26 is bad name for ultra
on March 12, 2026
Posted by: bryan a
from Broomfield Colorado
ultra 26 is very bad stay away from this bad performance battery dies so fast
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 12, 2026
Hi Bryan A, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how distressing it can be when your device is not operating as intended or expected. The battery of your device is designed to learn your consumption habits and adjust to maximize after a short period of usage. If this is not your experience, we have provided links to articles to help you maximize the battery life manually on your device. We have also provided a link to the Samsung Support Team to assist you if this experience continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Devic.\nE was awesome
on March 12, 2026
Posted by: Doriskk
[This review was collected as part of a promotion.] I like my new device It was nice i currently love all the new features on the device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone so far. Love the new updated violet
on March 12, 2026
Posted by: Princethabiti
[This review was collected as part of a promotion.] Great looking phone. Always love the extended note series which is the ultra now. Love the new updated violet color. S pen lost the Bluetooth feature but not worried. Glad I was able to get the 1T hard drive which I needed. Overall great phone so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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