Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(11,382 Reviews)
Rating breakdown 11,382 reviews
5 Stars
9,982
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Reliable phone
on May 25, 2026
Posted by: Guillermo
[This review was collected as part of a promotion.] Best phone i work with. I have no issue using my phone for work and personal. Bets multi tasking device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone and I do not agree
on May 25, 2026
Posted by: REDDD1965
[This review was collected as part of a promotion.] Unfortunately, I have had a few problems with this phone. I have a lot of drop calls people. Call me back and then they tell me that they can't hear me. I can't hear them.
I've updated everything I could think of i have moved to room to room in my house and it's still cannot hear anybody. I had the S25 ultra before this one. The S26 ultra, and I really wish that I had never traded. That is just my own personal opinion. The things that's happened to me since i've got this phone with it, and i'm sure it's a really good phone.It just doesn't agree with me.
I've updated everything I could think of i have moved to room to room in my house and it's still cannot hear anybody. I had the S25 ultra before this one. The S26 ultra, and I really wish that I had never traded. That is just my own personal opinion. The things that's happened to me since i've got this phone with it, and i'm sure it's a really good phone.It just doesn't agree with me.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there REDDD1965, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important your phone calls are to you every day, and we would love to help you troubleshoot this experience at your convenience. We have provided links to articles to help you with the connection to your carrier, and your microphone. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am fan of Samsung products!
on May 25, 2026
Posted by: Maple38
[This review was collected as part of a promotion.] I love some of the many features I have found on this S26 ultra like:
*The video stabilizer to help me to record without loosing resolution of the object while I am moving or moving the phone by mistake.
*The screen privacy... now I don't need to buy the extra privacy screen as I used to do it!
*The new AI make me feel protected not just filtering the spam calls but with the capability to use subtitles answering spam or regular calls whitout me lifting the phone.
I have to ne honest that I'm still learning all the features this samsung S26 ultra has, but I'm willing to learn more and use them to make my live and work easier!
*The video stabilizer to help me to record without loosing resolution of the object while I am moving or moving the phone by mistake.
*The screen privacy... now I don't need to buy the extra privacy screen as I used to do it!
*The new AI make me feel protected not just filtering the spam calls but with the capability to use subtitles answering spam or regular calls whitout me lifting the phone.
I have to ne honest that I'm still learning all the features this samsung S26 ultra has, but I'm willing to learn more and use them to make my live and work easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love Love Love My New Samsung Galaxy S26 Ultra
on May 26, 2026
Posted by: SexyT913
[This review was collected as part of a promotion.] I Love my New Samsung Galaxy S26 Ultra, it took me a minute to upgrade but I'm so happy that I did. This is one of the Best Galaxy phones I have owned. The Camera is Beautiful, when I take pictures they look so natural. The built-in Privacy screen is Awesome, I don't have to buy a screen protector because it comes with it own. The Galaxy AI when driving comes in handy because it picks right up and answers any questions spot on. I would definitely recommend the S26 Ultra to anyone looking to upgrade their Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From S22 Ultra to S26 Ultra
on May 26, 2026
Posted by: FromMaui4You
[This review was collected as part of a promotion.] The upgrade from the s22 ultra to s26 ultra has been awesome. The design feels better on the hands. I did not like the corners on the s22 much, would dig into my hand to much. The curve edges feel so much better. Overall performance jump from s22 is significant and I like the new features of the privacy display and the camera is definitely an upgrade. So far im loving my new S26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Pocket Assistant
on May 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI on this device is the pen ultimate Assistant in your pocket. If you can dream it up it can pretty much do it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many things to like.
on May 25, 2026
Posted by: Semperfi
[This review was collected as part of a promotion.] I like the larger display without the extra bulk. It's lighter and thinner, which I appreciate. I do use the privacy feature which I also like. I do wish Samsung added some texture to it's buttons for those who struggle visually, trying to find the S Pen button is quite frustrating, and they could do the same on the phone itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An "Ultra" Great Device
on May 26, 2026
Posted by: UltraLover26
[This review was collected as part of a promotion.] Had many Samsung phones since the Galaxy S2 and this is my first Ultra phone. I was skeptical if I was going to like it or not as I don't usually go for this type of larger device but turns out, its not bad at all! The extra screen space provides a theatrical experience, larger battery is great when you need it, and has all the extra goodies that come with it being the top of the line flagship. Galaxy AI is one of features I enjoy especially my extra favorite one: the magic eraser. The magic eraser allows me to quickly edit my photos and remove unwanted elements I deem undesirable all within seconds! Once you try it, it opens up a whole new world with what you can capture and edit like a pro. Overall, I'm enjoying my new Ultra S26.
Value
5
Written by a customer while visiting Samsung US