Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,243 Reviews)
Open Ratings Snapshot
Rating breakdown 18,243 reviews
5 Stars
15,930
4 Stars
1,837
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
This new phone is 4he beat ont the market.
on April 13, 2026
Posted by: Crushaim
[This review was collected as part of a promotion.] The new features are excepcional,
I am obsessed with the new updated AI
And the privacy screen is absolutely phenominal, the phone is easy to use and feels great in my hands, Im constantly receiving complementos on my new device, Samsung Galaxy S26 ultra is the best phone on the market hands down.
( The AI features is great )
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is the greatest device yet
on April 13, 2026
Posted by: Stunnaman
[This review was collected as part of a promotion.] The Samsung S26 ultra is a very unique device. It has so many features that I hadn't yet used all of them. AI is a cool feature. I had it on my other device which is older. But it's not as updated as this new AI. Gen on my new device !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is easy to use and takes excellent pict
on April 13, 2026
Posted by: Andy17
[This review was collected as part of a promotion.] Galaxy AI helps me find information on products search.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a fantabulous phone !!!! Love it!!!!
on April 13, 2026
Posted by: Jesskent1987
[This review was collected as part of a promotion.] Oh my you must try this amazing AI phone the samsung galaxy s26 ultra and when I say ultra I mean ultra!!!! This phone is amazing it can basically do anything you need it to do. I enjoy ling conversations with my AI assistant that has over time learned me a little bit. I can ask her anything and she always has the best answers. I can do easily anything with this feature also the privacy screen is awesome I love this feature because it helps keep all my info confidential and doesn't tell on me to my kids when im checking up in them. Hands down best phone ive had yet !!! I love samsung thank you for this awesome experience!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Speed and storage of phone
on April 13, 2026
Posted by: Dwade503
[This review was collected as part of a promotion.] I use the Galaxy AI every single day, to help with task or create photo changes. The camera has been top tier. All me to record amazing video to edit for personal use and my kids sporting events.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This Phone has TooMuch Going On Even for Me
on April 13, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] Not a happy camper. Opened voice mail then told I have to pay for it. AI keeps popping up and I have no clue what good it does me. I use my phone as a phone and play a few games. It's been heck figuring out how to do things like add sounds to different areas, like Messages and incoming calls. I add one sound then that sound is on other things I didn't add it to. Samsung used to be my favorite device (I have a PC plus tablets) but it's too much other stuff for regular people like me.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 14, 2026
Hi there MagyckDance, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you discover the capabilities and features of Galaxy AI and integrate them in to your usage, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall the phone is pretty good. Battery life is
on April 13, 2026
Posted by: Laddywolf
[This review was collected as part of a promotion.] Still trying to get use to the AI features but so far they seem pretty cool
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on April 13, 2026
Posted by: Samsungenthusiast
[This review was collected as part of a promotion.] The S26 Ultra is pretty cool; it feels like an actual phone on your hand, I love it in blue, the images from the camera are as always outstanding. I love that you can click on an image and it helps you search on the internet. Feels fast when switching from apps. Love the pencil, especially when playing games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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