Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,391 Reviews)
Rating breakdown 13,391 reviews
5 Stars
11,694
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
1
BUYER'S REGRET. Wish I'd kept my S24 Ultra.
on March 17, 2026
Posted by: Jbre
Phone is ok.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Camera is a lateral move at best.. I hate that the lenses stick out so far from the back of the phone.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Why is it shaped like the other phones (brand name is being "moderated") again? If I wanted a generic looking phone, I'd have gotten the other phone (brand name is being "moderated") or Google phone.
Sad that my two-year-old phone feels so much better than the brand new one.
Overall, I really regret buying this phone.
Overall, I really regret buying this phone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hi Jbre, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with a bit of a learning curve as you adjust to the new and changed features on your device. We have provided a link to an article to help you with the redesigned S Pen features to help you use this accessory to its full potential. We have also provided a link to the complete manual to help you discover all of the new features like the privacy display, Galaxy AI, and remote controls you can use with your camera as well as adjust the settings to align to your preferences in your messages and other apps. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations, have questions about accessories to help you with the camera lenses or additional features of your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing flagship phone
on March 17, 2026
Posted by: Nicholas
[This review was collected as part of a promotion.] I upgraded to the Galaxy S26 Ultra a couple weeks ago from the S23 Ultra —So far best phone I've owned in ages. Screen pops showing detailed vivid colors, battery lasts all day, and it flies through everything I throw at it so far no matter what is whether it's watching 4K HDR videos or playing some fortnite or even video editing.
Galaxy AI is the real game-changer though. Real-time call translation helps a ton with international calls, Writing Assist fixes my sloppy texts without sounding fake, and the photo editor removes distractions or corrects shots in seconds. Even the smart suggestions feel genuinely helpful, not annoying.
Camera's excellent, performance is smooth, and it's built like it should be. If you're thinking about it, pull the trigger—this thing actually makes daily life easier. Solid recommendation 👌
Galaxy AI is the real game-changer though. Real-time call translation helps a ton with international calls, Writing Assist fixes my sloppy texts without sounding fake, and the photo editor removes distractions or corrects shots in seconds. Even the smart suggestions feel genuinely helpful, not annoying.
Camera's excellent, performance is smooth, and it's built like it should be. If you're thinking about it, pull the trigger—this thing actually makes daily life easier. Solid recommendation 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is really smooth
on March 17, 2026
Posted by: LoveGalaxy
[This review was collected as part of a promotion.] Overall the phone is really good AI functions are amazing really smooth and easy to use personally I miss a little bit the shape of the previous models but this phone looks very smooth and really nice as well what is a really nice also is how light is the phone compared with it 24 model that I used to have I will recommend this phone no questions asked
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on March 17, 2026
Posted by: Opendoor
[This review was collected as part of a promotion.] This is the best phone samsung ever made best on u cc a. Get
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is Amazing
on March 17, 2026
Posted by: Sausage71
[This review was collected as part of a promotion.] I use my S26 Ultra for movies and gaming. Hands down the best display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on March 17, 2026
Posted by: 360precision
[This review was collected as part of a promotion.] The transfer process from my S24 ultra to my s26 ultra was superb. The smarthings app made the transition very seamless and streamlined.
I am enjoying the improved display, the AI features, overall trying to get a better feel for the phone. I like how I can enable the privacy screen based conditions. The phone is also incredibly powerful, efficient, and fast.
I'm still getting to know the phone, and all the wonderful features. So things that I don't particularly love is that the cameras are very bulky, so the phone can't lay flat on a table face up. The s-pen is also located in a odd place, towards the corner. I hope the ultra series continues with the s-pen! I use it frequently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A surprisingly smart daily companion
on March 17, 2026
Posted by: Gigou65
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra for a few weeks now, and honestly, it fits into my daily routine better than I expected. The design feels premium, and the display is just stunning whether I’m scrolling, watching videos, or working on documents.
What really stands out to me is Galaxy AI. At first, I thought it would be just another gimmick, but it actually saves me time every day. For example, it helps me summarize long texts quickly, rewrite messages when I’m in a rush, and even organize my notes more clearly. It feels like having a small assistant always ready in my pocket.
In my daily routine, this means I spend less time doing repetitive tasks and more time focusing on what matters. Whether it’s managing my schedule, replying to emails, or just staying organized, everything feels smoother and faster.
Battery life is solid, easily lasting through a full day, and the camera is incredibly versatile, I can capture great shots without thinking too much about settings.
Overall, the Galaxy S26 Ultra doesn’t just feel like a phone upgrade, it genuinely improves how I handle everyday tasks.
What really stands out to me is Galaxy AI. At first, I thought it would be just another gimmick, but it actually saves me time every day. For example, it helps me summarize long texts quickly, rewrite messages when I’m in a rush, and even organize my notes more clearly. It feels like having a small assistant always ready in my pocket.
In my daily routine, this means I spend less time doing repetitive tasks and more time focusing on what matters. Whether it’s managing my schedule, replying to emails, or just staying organized, everything feels smoother and faster.
Battery life is solid, easily lasting through a full day, and the camera is incredibly versatile, I can capture great shots without thinking too much about settings.
Overall, the Galaxy S26 Ultra doesn’t just feel like a phone upgrade, it genuinely improves how I handle everyday tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Upgrade
on March 17, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for about a week now after upgrading from my S24 Ultra, and man, it just feels right in everyday use. It's slimmer and lighter, fitting my hand way better without feeling bulky, and that privacy screen has been a game-changer. It keeps my notifications safe from prying eyes when I'm out and about. The battery powers through my whole day without a second thought, the camera grabs sharp shots even after dark, and everything runs smoother and quicker. I'm most excited about the Galaxy AI that is built-in to it. It works flawlessly and has many amazing options. I'm genuinely thrilled with it.
Value
5
Written by a customer while visiting Samsung US