Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
11,695
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: PT27
from Virginia
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Features
1
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a much better experience than I expected!
on March 18, 2026
Posted by: LovedThatAuraGlow
[This review was collected as part of a promotion.] I have been a Samsung user since 2007. My first Samsung phone was a prepaid flip phone that my grandparents got me. And every single phone I have had has been a Samsung. From prepaid phones, to ler and market and then my very first Flagship being the Note 5 in 2016. And I've been on that note stylus game since then. I've upgraded from my s23 ultra to the new s26 ultra. And this phone has been so great! It's so much more Compact and lighter in my hand than my s23. It reminds me a lot of my Note 5 which feels nostalgic, and reminds me why I love Samsung so much! Because it feels greatly hand, but with the rounded and Industrial design. It feels innovative still, with its new Ai Futures which makes it so much more exciting like when I first got my note 5. I love that I still have futures from copy and paste from my TabS7+ to my s26, something I will never get tired of! And of course the connectivity from my new buds 4 which sound great! And I'm excited to experience Dex with my S26 Ultra to my M8 smart monitor. The ecosystem of Samsung never fails because it's always so seamless and so easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative
on March 18, 2026
Posted by: SapphireRuth
[This review was collected as part of a promotion.] Coming from an s24ultra, I thought the s26ultra would not be the best looking phone and honestly thought I would hate the rounded corners because the boxyness of the older phones was a feature I loved. But I was wrong. The s26ultra is a really pretty phone and I find myself looking at it very often.
I use the s26ultra as an everyday device. It does everything that I need. If I wanna read books, If I want to watch YouTube, and If I want to play games mobile games, I do that with ease. The Galaxy AI is on another level. I have generated wallpapers that I just couldn't find anywhere else, I have deleted things I didn't want in the photo. It's actually mind blowing feature.
I know the biggest thing so far that people have talked about on this phone is the privacy display and I am going to get into that. However, I don't want to talk too much about it because I do feel like a lot of people have said enough. So here I'm just gonna say that the privacy display is absolutely amazing. Being able to go into a banking app and not have to worry about someone seeing my screen is one of the best feelings. The privacy display is something that I've never wanted, but when I got, I was very happy and very surprised, and it's probably something that I cannot go without.
Lastly, barely anyone has talked of this, but the camera. One of the biggest improvements between the s24ultra and this phone. The camera is much better at capturing dark areas and not losing depth. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 18, 2026
Posted by: Bamboo
[This review was collected as part of a promotion.] Love new privacy screen, so I don't have to apply secondary screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
If they only brought back old features
on March 18, 2026
Posted by: Tiff918
[This review was collected as part of a promotion.] The battery compared to my previous phone is so much better especially running certain apps that usually drains it so fast, like games and shows that I binge. The galaxy ai doesn't change too much of my normal experience but it does have a hard time predicting what I type. The s-pen, boy i wish they brought back the bluetooth. The s-pen had more use and the reason for it back then. Now its like a fixable stylus. It's like I can use any 3rd party stylus in its place and still get the same thing besides the button. The fingerprint scanner on the screen lacks because it doesn't read as well like when it was on the button or exterior of the phone. The camera being so low that when I want to use anything magnetic (magsafe cases) to pair with things like a portable charger, it has to be round or squared because a regular battery pack is going to block or hit the camera. I also don't like how much the camera is protruding. I cannot lay my phone flat unless I use the screen side.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on March 18, 2026
Posted by: Onegalaxyfan
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a great upgrade to the S25 Ultra. It has better battery life, faster UI and awesome AI and camera features. It was more than what I wanted to pay for the 512GB model but it is what it is. Got the Buds 4 pro and they are amazing as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the privacy display feature.
on March 18, 2026
Posted by: Ricky147
[This review was collected as part of a promotion.] Galaxy AI feature really shines through in multiple places - photo editing, s pen usage and call screening.
Overall love the S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ULTRA SURPRISED ME WITH A SMILE
on March 18, 2026
Posted by: HotGeorgia
[This review was collected as part of a promotion.] I have buying Note series since the first Note and I do miss them but this new S26 Ultra still manages to carry the legacy of the Notes! I traded my S24 Ultra and was nicely surprised to see a difference between the 2 phones. This new Galaxy AI technology that is used in these phones is very helpful and it does help when using the different functions of the phone... The camera is indeed improved and I can tell that other features are mich faster and smoother! The new Galaxy AI is definitely made to improve our experiences with these phone so I highly recommend trying the different functions... So far so good so hopefully I will end up liking this phone even more...
Value
5
Written by a customer while visiting Samsung US