Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(7,484 Reviews)
Open Ratings Snapshot
Rating breakdown 7,484 reviews
5 Stars
6,562
4 Stars
738
3 Stars
115
2 Stars
28
1 Star
41
70%of customers recommend this product. 
(
60 out of 86
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Galaxy S26 Ultra for the win!
on April 15, 2026
Posted by: HoraceJ
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra has completely redefined what I expect from a smartphone in both my personal and professional life.
From the moment I start my day, this phone delivers. The display is absolutely stunning—bright, crisp, and smooth—making everything from emails to videos look incredible. Whether I’m reviewing documents for work or relaxing with social media, the screen quality stands out immediately.
Performance-wise, it’s flawless. I run multiple apps throughout the day—emails, scheduling, messaging, and even heavier tasks—and the S26 Ultra handles everything effortlessly without lag. It truly feels like having a powerful computer in your pocket.
Battery life is another major win. I can go a full day (and often more) with heavy use, which is critical when balancing work responsibilities and personal tasks. Fast charging is a lifesaver when I’m on the go.
The camera system is on another level. Whether I’m capturing important moments with family or snapping quick photos for work, the clarity and detail are incredible. Low-light performance especially impressed me—it consistently delivers sharp, vibrant photos.
For work, the S Pen and productivity features are game changers. Taking notes, signing documents, and staying organized has never been easier. It’s streamlined my workflow in a way no other phone has.
Overall, the Galaxy S26 Ultra is reliable, powerful, and versatile. It seamlessly fits into both my professional demands and everyday life!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 16, 2026
Posted by: Maer80
[This review was collected as part of a promotion.] I like AI features, device dimensions, One UI and many many more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it so
on April 16, 2026
Posted by: Zazaman
[This review was collected as part of a promotion.] Love the new s26 ultra and the stylus is sick for sure
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its so fun to use all the different features!
on April 17, 2026
Posted by: XxTuTxX
[This review was collected as part of a promotion.] I love my Galaxy s26 ultra. It has so many fun features and I love the rounded corners way more than the squared corners. It's nice to be able to easily use it in any situation whether I'm at home or at work!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on April 17, 2026
Posted by: Junam8
[This review was collected as part of a promotion.] The galaxy ai features are pretty good like in the brief icon on the start screen. You can see what's up without needing to go into your phone ever so often.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on April 18, 2026
Posted by: ElChetes
[This review was collected as part of a promotion.] Great technology and AI it's awesome, this phone it is unbelievable because never samsung disappointed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Thoughts for the future
on March 30, 2026
Posted by: Jackofalltrades
from Springfield, Mo
It's a great phone super nice but I really wish they would offer thier high end phone with a more durable option... like no s pen so it could be more water an dust proof for the people that work in a more out of the box environment an more prone to dropping while in the field. I crawl around under houses in rafters, I get dirty but enjoy my phone an its camera quality but they could offer a more work force vs business version of the ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The product did not hold a charge/defective
on March 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Worst experience with Samsung! I always have had a positive experience, except on this purchase. The phone lasted me less than 24hrs. I charged it overnight and it only charged to 70 percent, in less than 2 hrs the battery was down to 20 percent. The whole time the phone is overheating, hot to the touch. I called to get the issue resolved, worst options given to solve issue/ nothing was resolved. Returned item. The phone is so expensive, not worth the headache.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 9, 2026
Hello there, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. The battery is designed to learn your consumption habits after a short period of time and maximize automatically and may seem to not last initally as this process unfolds. We have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to a troubleshooting guide we have available to keep the optimal temperature of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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