Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(15,684 Reviews)
Rating breakdown 15,684 reviews
5 Stars
13,711
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
4
Fast new device
on August 17, 2026
Posted by: One4One
[This review was collected as part of a promotion.] Had an older s21 Ultra. The 26 is much faster and has twice the memory. I'm glad I chose to upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Camera quailty of image sensitive to upgrades
on August 17, 2026
Posted by: Nothingclear
[This review was collected as part of a promotion.] I chose to include in my review the quality of photos render images has been declining upgrade after upgrade. I BOUGHT THE phone for my online business, which photos are everything.
It worked great up until March upgrade and from there has gotten worse. I should not have to tune a the camera setting to get a simple 1st day of school shot.
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the clarity of your photos. We have also provided a link to an article to help you with the different settings for the best possible photos. We have lastly, provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 ultra
on August 17, 2026
Posted by: elamor
[This review was collected as part of a promotion.] Had this phone brand and style for several years now. Very happy with it. Phone camera takes excellent picture. Phone is not so heavy and not bulky. Features are easily learned by a senior like me. Easy to handle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why i love my samsung s26 ultra
on August 17, 2026
Posted by: Dannyboym99
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could handle everything I do while also giving me an amazing camera wherever I go.
I use my S26 Ultra every day for taking photos, recording videos, social media, streaming, editing content, and staying connected. One of the biggest things for me is content creation. I love being able to pull my phone out, capture a moment, and turn it into a video or post without needing a full camera setup.
The camera has definitely become one of my favorite features. Whether I'm recording action, taking photos, or just capturing everyday moments, having such a capable camera in my pocket makes creating content so much easier. I also edit a lot of my videos directly on my phone using CapCut, so the large display and performance really help.
I'm still discovering new things my S26 Ultra can do, and that's part of what makes Samsung fun for me. It's not just my phone anymore — it's my camera, editing device, entertainment center, and something I rely on every day.
I chose Samsung because I wanted a device that lets me be creative and do more from anywhere. 💙📱
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than evet
on August 17, 2026
Posted by: Pilot13
[This review was collected as part of a promotion.] Samsung does it again. This time with AI capabilities. You can do so many new things and create anything that crosses your mind. I strongly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than evet
on August 17, 2026
Posted by: Pilot13
[This review was collected as part of a promotion.] Samsung does it again. This time with AI capabilities. You can do so many new things and create anything that crosses your mind. I strongly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Flagship Phone with no apparent shortcomings
on August 17, 2026
Posted by: PRL8675309
[This review was collected as part of a promotion.] I'm glad that I chose to upgrade to the S26 Ultra when my carrier, Verizon, offered a deal to get it for no cost.(although I did choose the 1TB version so there is a slight monthly cost). With the current Gen mobile processor paired with 1TB of storage and 16GB of RAM this phone can easily handle anything I need or want to throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm really not seeing a lot different from my s22
on August 16, 2026
Posted by: Dnikburt
[This review was collected as part of a promotion.] I had the device about 2 weeks I'm not seeing a whole bunch different from my s22 ultra and maybe I need to find out how do I make my pictures better I'm really not seeing a lot ..when am I going to get the AI extra stuff maybe I need a book on how to use it
Value
3
Response from Samsung USBy R&R Team, August 17, 2026
Hello Dnikburt, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand upgrading to a new device can come with a bit of a learning curve as you discover the changes and new features that can enhance your usage every day. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US