Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(7,474 Reviews)
Rating breakdown 7,474 reviews
5 Stars
6,554
4 Stars
736
3 Stars
115
2 Stars
28
1 Star
41
69%of customers recommend this product.
(
59 out of
85)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
4
Slight upgrade from previous year
on April 6, 2026
Posted by: ChipnDip
[This review was collected as part of a promotion.] This phone has way more AI integrated apps and features than the S25U. AI photo editing has been tweaked and additional features were added. Most of the AI functions are not necessary for me and I wonder if it has a negative impact on battery usage but have not seen negligable results as of yet after having this phone since release. I mostly use the photo AI editor to get rid of people in pictures, and it does a solid job. It is still lacking in making words correct on signs in pictures but its pretty negligible unless you inspect the photo closely. The AI photo editor is surprisingly good at adding necessary shadows to make the photo look real. I have also used the AI creator option to make backgrounds look completely different and it also produces solid work. I typically replace the samsung keyboard with the google one but the creative studio stickers only work in the samsung keyboard. Its a goofy but fun way to make pictures, event invitations and stickers of people and pets. Photos are as good as always but the added smooth video recording produces great results when walking around or focusing on a fast moving object. I downloaded the s pen cursor customization app and thats works well and are fun little ways to customize your phone. I still greatly miss the bluetooth pen function for the s pen to use it as a camera shutter button. It was great for group photos from a distance, as yelling the keywords and putting up the palm doesnt work well after a short distance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! The battery is incredible!
on April 8, 2026
Posted by: Aj2828
[This review was collected as part of a promotion.] I love my new phone. I went from an S21 ultra to an S26 ultra. I love all the new features. The camera quality is amazing and now with the upgraded storage space I don't have to delete old videos or pictures to make space for more. I am still getting used to having an S-Pen so I haven't really used it much but it is nice because my daughter can use it to draw and color directly on my phone.
The battery life is incredible. My s21 I was always carrying a charger with me and charged it multiple times a day. On the S26 the battery life is amazing. I have a fast charger and it actually charges super fast compared to my old phone using the same charger. I'll have music playing throughout the day and stream sports and movies on my phone and never feel like it is draining my battery.
The privacy screen is pretty neat as well! There is also a button on the keyboard to help with responses using A.I. whenever I'm stuck formulating a response.
The only thing that keeps it from being 5 stars is that I have trouble with the Bluetooth. Some devices have trouble connecting and I have to keep trying to connect until it actually does. I believe this is something they're working on fixing but overall it is a great phone !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
None
on March 11, 2026
Posted by: PSII
S26 ultra too expensive and no Bluetooth on stylus pen, instead of moving forward with new technology, it's going backwards. It's a shame
Response from Samsung USBy R&R Team, March 12, 2026
Hi PSII, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know that adjusting to new features of your device, or things that have been redesigned can be frustrating and come with a bit of a learning curve. We have provided a link to an article to help you with the new S Pen capabilities available on your device and integrate them in to your usage. We hve also shared a link to the complete manual and the Samsung Support Team to assist you with the enhanced features of Galaxy AI, privacy display, and horizontal lock, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Nothing Special
on March 11, 2026
Posted by: SamsungT23
[This review was collected as part of a promotion.] There's really nothing that stands out on the new S26 ultra. Coming from an S23 Ultra,i feel it's similar. The privacy display they promoted is still a work in-progress feature. The Galaxy AI is useful, but they can still make it better
Value
1
Response from Samsung USBy R&R Team, March 11, 2026
Hello there SamsungT23, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know upgrading to a new device can take time to fully discover and align the settings to your preferences. The enhanced 50MP Tele 5X optical zoom on your new device can help you capture photos and videos like never before, as well as the features of Galaxy AI that can help you edit your photos and videos in ways like never before. We have provided a link to the complete manual to help you with all of the new features available on your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions, or you believe the privacy display is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Display causes eye strain, dizziness and naseous
on March 12, 2026
Posted by: bteezy52
from Arizona
The S26 ultra causes eye strain, dizziness and nauseousness. I have had Samsun my whole life and recently the S24 Ultra for two years and have had no issues, I also have perfect vision. The display on the S26ultra is not well made or changed to cause these health issues, I am using the same settings and have adjusted setting and nothing resolves the issue. Like many on social media and Samsung forums, I will be returning the phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Bteezy52, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how valuable the ability to use your new device for prolonged periods of time comfortably is to you every day. We have provided a link to the Samsung Support Team for your convenience. These experts can help you with any troubleshooting measures that may be available to you to resolve this matter, and review any and all other options available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on April 4, 2026
Posted by: merreece
[This review was collected as part of a promotion.] Very easy to use! Camera takes the most amazing photos. I love everything about this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They removed s pen feature to take pictures!!!SAD
on April 10, 2026
Posted by: Oleka
from SC
VERY VERY VERY DISAPPOINTED!!! Used to love s-ultra and recommend everyone because of this feature fo S PEN... NOW... S PEN for s26 ultra DON'T WORK...👎👎👎 DO NOT RECOMMEND if you like take pictures... 👎👎👎 ... stick with OLD VERSION ULTRA!!! If I KNEW this before I didn't buy it...☹️...
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hi Oleka, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have expectations for certain features of your device that have been changed or removed. We have provided a link to the complete manual to help you with the hand gestures and voice commands you can use with the camera of your device to help you capture the moments in the same way you used to with the S Pen. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade
on March 29, 2026
Posted by: El_OsOaZulE
from Salem, Oregon
The camera is awsome. Great features, clear photos and good zoom. The display is big and has vivid colors. Love the new privacy feature and it out performs all the other phones I have!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US