Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,222 Reviews)
Rating breakdown 6,222 reviews
5 Stars
5,469
4 Stars
602
3 Stars
88
2 Stars
23
1 Star
40
66%of customers recommend this product.
(
47 out of
71)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
5
This product is awesome
on March 14, 2026
Posted by: Lovelysung
[This review was collected as part of a promotion.] This phone is great it does way more than most phones i don't have to struggleno more with other phones not being as fast or convenient to use whilst also utilizingthe amazing ai features i cant it do anything and it will don it one of the best Samsung devices on the market today
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well designed.
on March 17, 2026
Posted by: GRFRIZZELL
[This review was collected as part of a promotion.] I like the overall design but I would like the case to be less slick,maybe with a texture added to edge and/or back. I'm a senior citizen and my grip has gotten weaker, also my finger tips are slick and will not hold well. I use the AI search most of the time because it remembers and draws off the previous conversation. I like the privacy screen because I'm around kids who like to try an take phone to play games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed it!
on March 21, 2026
Posted by: Juls19
[This review was collected as part of a promotion.] Honestly, I really love the Samsung S26 Ultra, especially because of all its AI features. They’re not just there for show — I genuinely feel like they help me in my day-to-day life. It makes it so much easier to stay organized, save time, and get things done faster without constantly switching between apps. For anyone who values productivity, it becomes a really useful tool.
Another thing I’m obsessed with is the camera. The stability is just amazing. Videos come out super smooth, even when you’re moving, and that makes a huge difference. On top of that, the overall quality is incredible, both for photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest all in one package so far!
on March 24, 2026
Posted by: Jeffro
[This review was collected as part of a promotion.] This is my 5th Galaxy device and this is the best overall by far. It has taken everything great and put it all in one package.
Then add "Galaxy AI" to the package and you just cant beat it!
Then add "Galaxy AI" to the package and you just cant beat it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Galaxy s26 Ultra
on March 27, 2026
Posted by: Notafan
[This review was collected as part of a promotion.] So how excited i was to get this phone. I am a Android girl and I've always loved Samsung Galaxies but I'd throw this one off on the freeway. The charging time is slow the battery life is normal and this privacy screen does not qualify as private it simply is just a little blurry. I would not recommend anyone get this new phone and it's also heavy and bulky. I am very disappointed.
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a new device that is not meeting your expectations in functionality. We have provided links to resources to help you with the battery life, charging speed, and Privacy Display settings that can be altered to certain apps, and enhanced to align to your preferences. We have also shared a link to the complete manual to help you with the additional features like Galaxy AI to have the best possible usage of your device. We have strive to decrease the weight of each new generation of device and this Galaxy S26 Ultra is the most lightweight Ultra device to date. We have lastly provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on March 31, 2026
Posted by: Kind78
[This review was collected as part of a promotion.] Pretty amazing upgrades from the galaxy 23 ultra the AI features are phenomenal I'm trying to learn all the functionality and experience the tools available from camera, to the privacy screens. I absolutely love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is slow it doesn't work with apps I need
on April 1, 2026
Posted by: King101
[This review was collected as part of a promotion.] It freezes with door dash and lyft. That's one of the reasons I use phones I get no issues like that on them
Value
2
Response from Samsung USBy R&R Team, April 2, 2026
Hi there King101, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the speed and specific apps are to you every day for your job. We have provided links to articles to help you adjust the refresh rate to a higher level for faster speeds, and troubleshoot the freezing, and app specific failures you mention. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great looking phone
on April 4, 2026
Posted by: Rome20
[This review was collected as part of a promotion.] Went from a note 10 plus to s26U. Out of the box seems luxurious and feels great in the hand. Display is good and privacy screen is a plus. Only complaint is I wish it was a bit smaller.
Value
4
Written by a customer while visiting Samsung US