Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,196 Reviews)
Rating breakdown 6,196 reviews
5 Stars
5,448
4 Stars
599
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
3
Bad and the Good
on April 1, 2026
Posted by: Nahc
Product performs as advertised however some of the features face some issues.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
First the magnet gets in the way of some of the sensors, as the pen or other features in the middle of the phone fails to work, if there is something magnetic working through the back of the phone. The phone sometimes fails to recognize inputs to the center of the phone, if the magnet is active through the back of the phone, or if the phone case is activating the magnet.
The finger recognition goes in and out and sometimes errors to the point, it will not recognize the fingerprint. There are times I have changed out the phone screen protector from the one I received from Samsung, to a commercial one and vice versa, it still errors out the front of the phone press sensor for fingerprint recognition.
Other than that, using it for a little over a month, I like the camera and privacy portions of the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Nahc, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that there are features you are enjoying with your new device including the camera and the new Privacy Display. We have provided a link to an article to help you troubleshoot the fingerprint reader on your device at your convenience. We have also shared a link to the Samsung Support Team to assist you with the magnetic interference you mention experiencing with your device, and answer any additional questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great and wonderful
on April 1, 2026
Posted by: Mano6211
[This review was collected as part of a promotion.] Everything is unbelievable, it is really advanced is every part and very easy to use with a great camera and everything else, I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on April 1, 2026
Posted by: Seamony
[This review was collected as part of a promotion.] I love this phone and all the features it has. The battery last forever and it charges really fast too. The stylus is great for when im tryna draw out a design for my websites. I also love the galaxy AI that's built into the phone. It's really helpful with grammar mistakes, homework, and picture editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 1, 2026
Posted by: Doughnaa
[This review was collected as part of a promotion.] I hadn't got a new phone and a couple of years, but I have gotten the Galaxy S phones since the S9. This phone is great, and Galaxy AI is amazing! Everything on the screen is clear and vibrant. I'm a photographer and have a couple of expensive cameras, but this phone takes better night pictures then I can do with my cameras. The processing is fast it charges very quickly. So glad I got it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26
on April 1, 2026
Posted by: Roxxxane
[This review was collected as part of a promotion.] Amazing features on phone. Battery life lasts longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my Note 20 but do miss a couple things
on April 1, 2026
Posted by: Tore23
[This review was collected as part of a promotion.] Battery longevity has greatly increased as well as the speed of apps opening. Though I do miss my extra memory card slot and the blue tooth pin that I could use as a controller for my camera. The S26 ultra camera is outstanding. With the most noticeable improvement in lower light. The AI in photo editing is fun and very functional. 10 out of 10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Same as the old but more expensive
on April 1, 2026
Posted by: Rcsbad
[This review was collected as part of a promotion.] Having lots of troubles with the Rcs messaging on it. Can't tell a huge difference other than the price between this phone and my S23 ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
You can make phone calls
on April 1, 2026
Posted by: Bmallek540
I am so sorry I purchased this phone. It struggles at the simplest tasks.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hello Bmallek540, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your new device is not meeting your expectations. Without knowing the details of your frustrations, we have provided links to the complete manual and Samsung Support Team to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US