Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,162 Reviews)
Rating breakdown 6,162 reviews
5 Stars
5,421
4 Stars
593
3 Stars
87
2 Stars
23
1 Star
38
68%of customers recommend this product.
(
47 out of
69)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
5
Cobalt purple
on March 19, 2026
Posted by: Jvazquez3695
[This review was collected as part of a promotion.] I had a Flip 7 but afterwards I wanted to switch back to a regular phone so my wife ordered her 26 ultra first in white and then I ended up ordering mine a week after let's say we both love our new phones
Value
5
Response from Samsung USBy R&R Team, March 19, 2026
Hello Jvazquez3695, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the apperance and inital usage of your device. We have provided links to the complete manual and Samsung Support Team to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Glitchy as heck.
on March 19, 2026
Posted by: SamsungJohn
[This review was collected as part of a promotion.] This phone has a mind of its own. I don't know if One UI 8.5 just wasn't ready or if Galaxy AI is the issue, but this phone has problems. It drops wifi whenever it wants. Android auto drops constantly. I'm always having to restart this phone.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
I'm a Samsung guy all the way, but this phone doesn't make me happy at all.
Also, where did Samsung Messages go? It's not even in the store anymore!
Change is supposed to be good.
This hasn't been.
Value
2
Response from Samsung USBy R&R Team, March 19, 2026
Hello SamsungJohn, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the Wi-Fi and car connection with your device. We have also provided a link to the complete manual to assist you with different setting options for your messaging app. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on March 19, 2026
Posted by: TerryC
[This review was collected as part of a promotion.] This phone is what every phone intends to be. Super fast, responsive, intuitive and extremely useful. Galaxy AI hit it out of the park. OneUI is an absolute joy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance
on March 19, 2026
Posted by: ChaosControl83
[This review was collected as part of a promotion.] I'm enjoying the experience with my new device and improved performance after trading in my s23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a super phone on steroids!
on March 19, 2026
Posted by: 210yeti
[This review was collected as part of a promotion.] I absolutely love the built in A.I features! No need to download apps when you have it at your fingertips!
The A.I features integrated in the photo editing is a huge plus!
I was able to make my self look like a neurosurgeon, even though I am not! Who would have guessed!!
The A.I features integrated in the photo editing is a huge plus!
I was able to make my self look like a neurosurgeon, even though I am not! Who would have guessed!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the brand you keep coming back to
on March 19, 2026
Posted by: Kitara
[This review was collected as part of a promotion.] There no perfect phone out there but what I like about samsung's phones are reliability, durability and easy to use. I tried the other brand of phones and it either broke and or not simple to use. This simple review is from trading my older samsung phone for the s26 ultra. I like my s26 ultra and think you will too because Its new processor is fast and smart. Smart brain make it use less battery. Samsung is a good brand and makes solid machine. You won't go wrong choosing with most of us picked. “Galaxy AI”
Have a wonderful day my samsung friend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra machine in hands
on March 19, 2026
Posted by: UltraFanatic
[This review was collected as part of a promotion.] Great upgrade from previous generations. Best AI machine on hands. Love the privacy feature and the camera quality. So handy for office tasks and managing the day.
Highly recommend it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 19, 2026
Posted by: sam2006
[This review was collected as part of a promotion.] The features in this phone are amazing like the amazing ai and the translation feature and i hope for better features in the future
Value
5
Written by a customer while visiting Samsung US