Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,088 Reviews)
Rating breakdown 6,088 reviews
5 Stars
5,353
4 Stars
588
3 Stars
86
2 Stars
23
1 Star
38
67%of customers recommend this product.
(
44 out of
66)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
5
Top Tier Android
on March 27, 2026
Posted by: Tails88
[This review was collected as part of a promotion.] I use my phone for personal day to day stuff but the performance is amazing. Upgraded from a S21 Ultra and every aspect is an improvement. I've really enjoyed playing with the different Galaxy AI features and can't wait to see everything it can do. The camera quality is also leaps and bounds better than my S21.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 28, 2026
Posted by: Leslie
[This review was collected as part of a promotion.] This phone is magical. The camera is my favorite feature. Love love it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall nice phone
on March 28, 2026
Posted by: Joemam
[This review was collected as part of a promotion.] I like the device, my only complaint would be the color, its pretty dark for its shown
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Instant regret
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I regret switching phones this year. It keeps loosing wifi signal. The sound quality blows. The speaker phone sounds horrendous on any end. Just a huge regret!
Value
1
Response from Samsung USBy R&R Team, March 30, 2026
Hi there Jenperez30, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to troubleshooting guides to help you with the Wi-Fi connection and audio quality of your device. We have also shared a link to the Samsung Support Team to offer additional assistance and options for resolution if you continue to experience the frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Product did not perform as expected to me
on March 30, 2026
Posted by: Myk321
[This review was collected as part of a promotion.] Product did not perform well in returned the product. Battery life was very short compared to s24 ultra. Overall user experience was below standard.
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hey Myk321, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. The design of this device is intended to have the battery learn your consumption habits during your inital usage and maximize automatically accordingly. We have provided links to troubleshooting guides to assist you with battery life, as well as to the Samsung Support Team to assist you any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Very bad experiences
on March 30, 2026
Posted by: RexGospel
[This review was collected as part of a promotion.] Smart switch did not flow properly
Very disappointed
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hello RexGospel, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the inital setup of your device is for your enjoyment and usage every day. We have provided a link to the Samsung Support Team for your convenience if this experience is ongoing. They can work with you directly through chat for your setup. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra Camera
on March 31, 2026
Posted by: JDAWG07
[This review was collected as part of a promotion.] The camera has been truly impressive and works beautifully. # 1. The "Bright" Difference (Main Sensor)
The headline spec is the f/1.4 aperture on the 200MP main lens. In person, this translates to a much shallower, more natural "bokeh" (background blur).
The Experience: You don't have to rely on "Portrait Mode" as often. If you take a photo of a coffee cup or a person within 3–5 feet, the background falls away softly and naturally, making photos look less like "phone shots" and more like they were taken on a mirrorless camera. Low Light: This is where the aperture shines. It pulls in nearly 50% more light than the S25 Ultra. Users are reporting that "Night Mode" triggers less frequently because the sensor can simply "see" more without needing long exposures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is superfast. Great picture.
on March 31, 2026
Posted by: Cloud9
[This review was collected as part of a promotion.] Has a crisp picture. Ni e new features. Battery lasts a long time.
Value
4
Written by a customer while visiting Samsung US