Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,088 Reviews)
Rating breakdown 6,088 reviews
5 Stars
5,353
4 Stars
588
3 Stars
86
2 Stars
23
1 Star
38
67%of customers recommend this product.
(
44 out of
66)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
4
Privacy display
on March 25, 2026
Posted by: KAZ666
[This review was collected as part of a promotion.] The phone feels great specially how light it is compared to previous models. The camera is stunning and one can't complain anything. I just feel the privacy display doesn't perform as good as I thought or as it was advertised. It would work great in intense lighting like outdoors but not so much in the dark. All the review videos are done in studio lights that make it seem like it's working great but if you take it in the dark it does not perform that well. I had to buy a privacy screen which doesn't work very well with the new pixl arrangement of the phone so you can only put a clear protector i guess.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on March 25, 2026
Posted by: jtk006
[This review was collected as part of a promotion.] The battery life is great. Night photography is amazing. And the Galaxy AI is a perfect companion to have for moving fluidly throughout the day. I'm planning to get a bluetooth galaxy watch soon to have a seamless fitness tracker.
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hello Jtk006, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are so pleased with the battery life, camera quality at night, and that Galaxy AI is helping you with many daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Takes time getting used to
on March 25, 2026
Posted by: Gordon
[This review was collected as part of a promotion.] Love the features of the phone but takes some time getting used to with everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still the best!
on March 25, 2026
Posted by: professionalr
[This review was collected as part of a promotion.] Galaxy AI impressed me alot. It has standout features that put all other phone manufacturers in the space to shame. The camera ai features stand out the most to me. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Replaces S23 Plus with S26 Ultra
on March 26, 2026
Posted by: Andy123
[This review was collected as part of a promotion.] I replaced my s23 Plus with an S26 Ultra since I often had to charge teh S23 early in the evening. I received the S26 a few weeks ago. The first thing I noticed was teh S26U screen is easier to read. I tried the privacy display and did not notice andy change in clarity, but it prevented me from using the phone when it was angled to my face. I turned it off for normal use but will use it when concerned about shoulder surfing.
I am experimenting with the pen and like the ability to take notes when teh phone is locked. It will take a while to get used to the lack of resistance when writting on glass verses paper. I have not seen any issues using it with my non-Samsung magnetic case but be careful on which case you buy. There are on-line video showing which cases are compatable with the pen.
Since I use my phone primarily for calls, text, email and wb browsing, I haven't yet tried Galaxy AI nor taking pictures. I will try those soon.
At night I used the same wireless charger I used with my S23 Plus. If fully charges the phone while I am sleeping. I have a 25W car charger but haven't used it enough to see the decrease in charging time. I initally charged my phone using Supper Fast Charging by pluggin it into a 65W charger. The phone quickly charged and did not feel warm.
The S26 Ultra is a good replacement for the S23 Plus.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hello Andy123, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are so pleased with the usage of your device, and are finding uses for the new Privacy Display. We have provided a link to the complete manual that can help you adjust the settings for the Privacy Display to only enable the Privacy Display for certain apps or notifications for the times when you really need this feature, and discover the uses for Galaxy AI. We have also provided a link to an article to help you with all of the ways you can use the S Pen with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
No Complaints, Great Phone
on March 26, 2026
Posted by: WadeTheSamsungLiker
[This review was collected as part of a promotion.] This phone hits all the marks, leaving nothing left to desire. I love the new Galaxy AI integrations they include with the phone. It has many uses but, if anything, Galaxy AI is very fun to use.
The privacy screen is the main thing I like about this phone. I know many people who bought separate "privacy screen protector" and I've always wondered if that was possible to do just with the native phone screen. And here it is! Super nice if you're on a subway or airplane.
The S pen one thing about this phone that caught me by surprise. I really like using it. It's smooth and fits well in the hand despite it's thinness. If you need to take a quick note you don't even need to turn your phone on. Just pop out the S pen and it automatically launches the notes app, instantly. Great for quick grocery shop runs haha.
All in all, love this phone and all of its features. Will stick with this S series for a while.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey WadeTheSamsungLiker, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing that you are finding so many features on your device that you are loving including Galaxy AI, the new Privacy Display, and the S Pen. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Software is Garbage
on March 26, 2026
Posted by: Psycho Crankbaits
I have Had most of the S modela and this phone sucks I can't believe I traded my ultra 24. It processes so slow. My apps glitch is cant even install Facebook messenger I've done every recommendation. The AI cant even remember a convos from 2 mins ago. It constantly gives wrong answers or messes up simple task . The AI on my 24 ultra was amazing it helped so much with my job now I spend 45 min trying to convert something to a PDF. I want my old phone back
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 27, 2026
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when you have a new device that is not operating as intended or expected. We have provided links to articles to help you adjust the refresh rate to help you maximize the speed, and troubleshoot the apps not operating as intended. We have also provided a link to the Samsung Support Team to help you troubleshoot the features of Galaxy AI that are not functioning as expected or intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung at its finest!!
on March 27, 2026
Posted by: DoubleD
[This review was collected as part of a promotion.] First off I am not on the AI bus but do appreciate the thought and applications it has. The Ultra is absolutely built with precision, for those that want more out thier phones! The S Pen is on point no pun intended, with better capabilities and technical features that I enjoy. The updated cameras are spit on for all of the pictures me and my finace take when we are out bird watching or exploring! I truly enjoy the versatility and customization of the entire interface with themes and tools to make it what you want.
So far my only issue is swype to text does not auto capitalize the letter i.....
I left samsung due to my finace and daughter having Iphones, but the fiance has the new Ultra now and just working on the daughter to make the switch!
Thank you for always being a leader in innovation, design and technology!!!
Value
5
Written by a customer while visiting Samsung US