Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,373 Reviews)
Rating breakdown 6,373 reviews
5 Stars
5,595
4 Stars
621
3 Stars
94
2 Stars
23
1 Star
40
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
1
Sad with samsung
on March 24, 2026
Posted by: Willie
A lot of money 💰 but the phone with 5000mh it's a joke a lot customer we need 7000mh
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 24, 2026
Hey Willie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is, and not having your usage interrupted during the day to charge your device. This device is designed to adjust automatically to your battery consumption habits and maximize after a short period of usage. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you experience frustrations with the battery of your device, or you have questions about the capabilities of your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible display panel
on March 23, 2026
Posted by: humour412
from MD
Display panel with new hardware tech to accommodate a privacy display feature causes very visible shimmering / fuzziness around characters or icons for example. Very uncomfortable to read any type of text. Phone was returned.
Response from Samsung USBy R&R Team, March 23, 2026
Hey Humour412, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the clear viewing of your display is to you for prolonged usage, and being able to read your texts, emails, and additional materials. The new Privacy Display settings can be adjusted to only enable for specific apps and notifications to help you customize your experience for brightness and clarity you are seeking. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 12, 2026
Posted by: KPGGMIAMI
[This review was collected as part of a promotion.] I was ansious to get my phone and I loved it. Will never change my Samsung to another brand ❣️❣️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing
on March 13, 2026
Posted by: Bossy1
[This review was collected as part of a promotion.] I really do love this phone it is amazing the photos or excellent quality I love how easy it is to customize the only one downfall is that you cannot download Samsung messages on this phone and I customize my messages a lot with Google messages you cannot do that very limited on what you can do the Galaxy AI part of this phone is amazing so many great features definitely would advise people to get it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra phone to get the work done
on March 23, 2026
Posted by: Ultraman
[This review was collected as part of a promotion.] Love the screen, the keyboard is the right size for typing. The cameras are excellent with the different zoom options. The versatility of the camera makes it a powerful capture device. The phone is fast and smooth in running all the apps. Galaxy AI companion is very helpful for me in fixing photos in post.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy ai are truly revolutionary
on March 24, 2026
Posted by: MrEDude
[This review was collected as part of a promotion.] I love the feel of this phone, it's solid! The processor is stupid fast and I love all of the Galaxy AI features that come right out of the box. My favorite is the photo AI generator that is built right into the Gallery app!
I also game on the phone and there is 0 lag from what I have experienced so far.
The camera is excellent quality, I just wish that it showed what per detail while zoomed in but other than that, no complaints.
I love this phone and I highly recommend it.
I also game on the phone and there is 0 lag from what I have experienced so far.
The camera is excellent quality, I just wish that it showed what per detail while zoomed in but other than that, no complaints.
I love this phone and I highly recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a unique way that no other phone
on March 24, 2026
Posted by: Menace13
[This review was collected as part of a promotion.] So I use my phone for pictures which has an incredible camera zoom to it also to do work with galaxy AI is extremely helpful I love this phone the privacy screen that you can turn. On and off I use it for all around tasks it can do anything you ask it to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display is Disappointing
on March 27, 2026
Posted by: Jazzandy
[This review was collected as part of a promotion.] I prefer my S25 Ultra over the 26 Ultra.
The display is less bright and vivid and the display gives headaches almost daily
The other upgrades are so minimal it was not worth upgrading, especially the camera.
The 25 Ultra is a gimmick phone with a cool privacy display feature that isn't worth it
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello Jazzandy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you maximize your experience with your camera. We have also provided a link to the complete manual to help you adjust the settings around your new Privacy Display to align to your preferences, and be able to experience the brightness you are seeking, and have the privacy enable for specific settings and times when you are seeking this feature. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US