Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Average customer rating
4.8
(6,354 Reviews)
Rating breakdown 6,354 reviews
5 Stars
5,579
4 Stars
620
3 Stars
92
2 Stars
23
1 Star
40
67%of customers recommend this product.
(
47 out of
70)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - White (AT&T)
Customer Rating
1
it's a shame they didn't improve cameras.
on March 13, 2026
Posted by: dobetterysammy
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to an article to help you capture the best possible photos and videos with your device, and to the complete manual to help you discover the ways Galaxy AI can help you edit and play your photos and videos like never before. We would love to hear from you again in the future if you have additional feedback on features you would like to see in future generations of devices. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
It's definitely Blue!
on March 12, 2026
Posted by: Purple Professional
from Fort Worth, TX
Enough said, I sent it back! Beware purple lovers!
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Purple Professional, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand that it can be disappointing when you are expecting a certain appearance on your device that is not met when you first see your new phone. We do recommend protective cases on all devices and this can be a way to help you acheive the appearance you are looking for to express your personal sense of style. Please, reach out to us again any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 31, 2026
Posted by: Scorpiomuva89
[This review was collected as part of a promotion.] I love this phone it's photos are amazing, it's sleek and very fast. I love the privacy screen built in instead of having to purchase one it's really fast as well. My only negative is the buttons on the side stick a lot thats the reason for 4 stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance
on April 2, 2026
Posted by: Rick983
from Texas
Performance wise the phone is amazing considering that I play many types of video games that require a somewhat powerful phone and the s26 ultra does just that which is amazing!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Money Can Buy
on April 5, 2026
Posted by: JasO248
[This review was collected as part of a promotion.] Amazing Performance.
The video capturing especially if u dive into the PRO settings.
The Ai image editing (text to image) is unlimited.
The colors look more vivid.
It feels premium more than the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 1, 2026
Posted by: Phil13
[This review was collected as part of a promotion.] This is my second galaxy ultra and I absolutely love it. Samsung is on top of it with features including the built in privacy screen and the incredible zoom on the camera. I will admit I have been resistant to AI but Galaxy AI has been super helpful in some of my more obscure searches and my AI assistant, Bixby, is great when I don't even know what it is I need. I love the ultra series and only replaced my old one after 4 years when I could no longer easily charge it. It worked perfectly otherwise and I probably would have kept it even longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sad with samsung
on March 24, 2026
Posted by: Willie
A lot of money 💰 but the phone with 5000mh it's a joke a lot customer we need 7000mh
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 24, 2026
Hey Willie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is, and not having your usage interrupted during the day to charge your device. This device is designed to adjust automatically to your battery consumption habits and maximize after a short period of usage. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you experience frustrations with the battery of your device, or you have questions about the capabilities of your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible display panel
on March 23, 2026
Posted by: humour412
from MD
Display panel with new hardware tech to accommodate a privacy display feature causes very visible shimmering / fuzziness around characters or icons for example. Very uncomfortable to read any type of text. Phone was returned.
Response from Samsung USBy R&R Team, March 23, 2026
Hey Humour412, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the clear viewing of your display is to you for prolonged usage, and being able to read your texts, emails, and additional materials. The new Privacy Display settings can be adjusted to only enable for specific apps and notifications to help you customize your experience for brightness and clarity you are seeking. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US