[This review was collected as part of a promotion.] Got the new phone. I love it because is very light, and comfy in my hand. It also charges fast! The only thing is the camara. Not sure how better is than the predecessor. Also for AI does not seem much faster than before. Still a great update!
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Chillhappycustomer, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the lightweight design, and charging speed of your device. We have provided links to articles to help you maximize your experience with your camera and speed of your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to adjust refresh rate options on your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10003396/ Use camera features on Galaxy S26 https://www.samsung.com/us/support/answer/ANS10010343/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Super responsive but not without faults
on March 20, 2026
Posted by: Brandonjr36
[This review was collected as part of a promotion.] First off I've been buying Samsung phones for a long time, i love the s26 ultra. It's super fast but the screen has issues. The privacy display causes the screen to have a fuzzy look. There's tons of us out there that have no use for the privacy screen, we would rather have good quality vs a feature like that. I also wish the spen was on the right side like the older notes. And I wish Samsung would offer less high quality megapixel camera. There's no reason in the bump being this big. I miss the old note phones they were super slim and had small camera bumps.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Brandonjr36, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and we would love nothing more than to help you best customize your device for the best possible experience. For the privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode, or we have provided a link to the complete manual to help you disable this feature if it does not align with your preferences. We also recommend protective cases on all devices to help ensure your device is secure from accidental bumps and drops that can happen. This has the added benefit of helping minimize the appearance of the camera lenses and get the feel you are seeking with your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
First S series since the S10
on March 22, 2026
Posted by: Mattitude
[This review was collected as part of a promotion.] I am loving this phone. The stylus works superbly, the screen is clear and crisp, and the sound is surprisingly loud and bass is amazing when considering how small the speakers are! I've only had it a day and I can tell, I'll be a recommending it to my friends and family! I look forward to finally getting my watch and using it worth my phone as well. Excited to get to know this new "Galaxy AI" for help woth my job and daily grind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great new AI installed in it.
on March 27, 2026
Posted by: Hezzy88
[This review was collected as part of a promotion.] I love taking pictures. That's what I do daily, but I can't put a picture up because somebody had taken my phone.I'm trying to find it but I can't use find my hub because I don't have another phone or another laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome privacy screen protection
on March 28, 2026
Posted by: Witness75
[This review was collected as part of a promotion.] I enjoy using the Galaxy AI features to change the colors of my clothing in photos and to add new backgrounds to various images I wish to change the background on. I also use it to surf the Web, check my email and play video games. I enjoy the privacy feature as it provides privacy where and when I need it most. It keeps would be ease droppers from sneaking in a peak at my bank account when I'm viewing private, sensitive data on my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Product did not perform as expected to me
on March 30, 2026
Posted by: Myk321
[This review was collected as part of a promotion.] Product did not perform well in returned the product. Battery life was very short compared to s24 ultra. Overall user experience was below standard.
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hey Myk321, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in functionality. The design of this device is intended to have the battery learn your consumption habits during your inital usage and maximize automatically accordingly. We have provided links to troubleshooting guides to assist you with battery life, as well as to the Samsung Support Team to assist you any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Get the most out of your Galaxy phone or tablet battery https://www.samsung.com/us/support/answer/ANS00078987/ Apps are draining battery on Galaxy phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01001388/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Very bad experiences
on March 30, 2026
Posted by: RexGospel
[This review was collected as part of a promotion.] Smart switch did not flow properly
Very disappointed
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hello RexGospel, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the inital setup of your device is for your enjoyment and usage every day. We have provided a link to the Samsung Support Team for your convenience if this experience is ongoing. They can work with you directly through chat for your setup. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product is Awesome!
on April 2, 2026
Posted by: GameGear
[This review was collected as part of a promotion.] The camera quality Is much clearer and the zoom in feature that lets you take Pictures from farther distances then thought possible is amazing! The new and first of its kind embedded privacy screen feature is also a game changer. It allows for adjusable levels of privacy and works with fingerprint access feature. You can also choose to activate the feature on specific apps rather then all time if you choose. The screen does have this white film over it if the privacy level is put up to max but nothing you can't get use to and for the first of its kind feature it's good. The phone has rounded corners which is a plus because it doesn't feel bulky like a square corner phone would. Overall great phone would recommend.