Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(6,166 Reviews)
Open Ratings Snapshot
Rating breakdown 6,166 reviews
5 Stars
5,423
4 Stars
594
3 Stars
88
2 Stars
23
1 Star
38
68%of customers recommend this product. 
(
47 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
S26 ultra
on March 12, 2026
Posted by: JBphoto
[This review was collected as part of a promotion.] So far so good. I'm still learning how to use AI features. The privacy display is not as good as I expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love how easy it is to use.
on March 13, 2026
Posted by: GatorGal1
[This review was collected as part of a promotion.] I use my phone as my primary camera for travel. The pictures are stunning. The color and deph of field are unmatched. I love the hands free photography using my voice or my pen. The AI allows me to remove anything I want quickly.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 13, 2026
Hey there GatorGal1, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features and new capabilities available on your device, and that you are enjoying your travling and capturing amazing photos and videos during your journey. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A fantastic upgrade with a few bumps
on March 13, 2026
Posted by: IshScout
[This review was collected as part of a promotion.] I've been a devoted Galaxy fan for years. Last year I went from the S22 Ultra to the S25 Edge but something felt off.
With the announcement of privacy display & horizon lock I knew I had to find away to get this device. That camera setting can be extremely helpful to those with things like hand tremors where it's difficult to stay still to get those perfect shots. The night photography upgrade will help for those upcoming BTS concerts. 🫰🏻💜
The only thing I miss so far is the old object remover that doesn't use AI. Sometimes you just want to make small edits without being slapped with an AI watermark. Now I have to use a 3rd party app for that when it was built in previously.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Is it really an update or upgrade from previous...
on March 13, 2026
Posted by: SamsungLovva
[This review was collected as part of a promotion.] I'm Not so sure if this new galaxy device deserves all the attention it has gotten recently in the media?! The updates or so called upgrades are literally Not existing with this latest model of Ultra Samsung phone. The privacy screen might be useful for few of us but definitely Not worth it since it's reduced brightness level will be annoying for most of us. Also there are screen protector brands that offer the feature for a lot less dough than the actual cost of upgrade from previous model galaxy phones like S25 /S24 Ultras
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 15, 2026
Hey there SamsungLovva, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that you have made a good investment in a new device that is helpful for so many daily tasks. We have provided a link to the complete manual for your device that will help you customize the new privacy display for only specific apps, times of day, or notifications for the ability to have the brightness in the display you are seeking with the privacy in times you are wanting, and truly experience the best of both worlds. This can also help you discover all of the enhanced features and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 26 ultra
on March 14, 2026
Posted by: Sloppytacos
[This review was collected as part of a promotion.] Couldnt be happier with my galaxy purchase. Has all the things I need conveniently at my finger tips. Plus the addition of galaxy AI just makes the whole process easier. Just by clicking a few buttons and speaking to the AI, I can write a text, send an email, mark the date and time on a calender all at the same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First week
on March 18, 2026
Posted by: Rickyb
[This review was collected as part of a promotion.] So far it's perfect. Battery is great, photos seem remarkably better, and Love the design.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 18, 2026
Hi Rickyb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how much you are loving the battery life, camera quality, and updated design of your new device. We have provided a link to the complete manual to help you maximize your experience with additional features like the new privacy display, horizontal lock, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Screen issues
on March 19, 2026
Posted by: Whywhy
[This review was collected as part of a promotion.] The new privacy feature makes the screen blurry and dim even when the feature is off. This is a terrible compromise for a useless feature.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamMarch 20, 2026
Hello Whywhy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your new device is not meeting your expectations in appearance and functionality. We have provided a link to the Samsung Support Team to assist you if you believe the display of your device without the Privacy Display settings enabled is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a true upgrade unless your phone is >5yrs old
on March 19, 2026
Posted by: GalaxyLvr
[This review was collected as part of a promotion.] Its faster than my S22u but the screen is not nearly as bright and vibrant. The screen is also a fingerprint magnet. The biggest things youll notice is a more efficient batrery and buttery smooth performance.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 20, 2026
Hi GalaxyLvr, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced processing power and speed of your device. The addition of the new Privacy Display can give the impression of less brightness on the display. You can adjust the settings of your privacy display by pulling down from the top of your device to your quick panel and clicking in to the Privacy Display. We have also provided a link to the complete manual to help you discover the additional capabilities on your device like Galaxy AI and adjust all of the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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