Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (AT&T)
Average customer rating
4.9
(3,615 Reviews)
Rating breakdown 3,615 reviews
5 Stars
3,248
4 Stars
301
3 Stars
42
2 Stars
8
1 Star
16
68%of customers recommend this product.
(
23 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (AT&T)
Customer Rating
5
Top of the line
on March 11, 2026
Posted by: RaeLee
[This review was collected as part of a promotion.] I have been a Galaxy user and fan since the Galaxy 4 and I upgrade every year or two and they just keep getting better and better although each new release is so amazing it seems like they can't get better but they do. The clarity and sharpness of the screen is amazing, the phone is super fast and so customizable. The new privacy screen is such a great feature. Some of the new features like the now nudge has been fun and useful and the AI features are coming in so many different areas that it's fun to learn and it's teaching me so many new things even sometimes when I wasn't trying. The AI recognizing what I'm looking at on my screen and in conversations that I'm having then suggesting places to go or appointments and such is amazing. The camera quality is exceptional and the new super steady feature it's a total game changer. Taking pictures at night has never been so clear also. The new rounded corners are so much more comfortable to hold, the size and weight are great Samsung outdid themselves once again and the Galaxy s26 Ultra is absolutely amazing as my phone, my appointment book, my computer, my book reader, my note taker, my bill organizer/payer and my fun game player. I don't use any computer or laptop any longer because it's all wrapped up in this top of the line phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awesome everything EXCEPT the display
on March 11, 2026
Posted by: Bpnd
The phone feels great, camera is great, battery is great.
But the display is so fuzzy to me that I can't use it. Even with privacy display off, the screen strains my eyes when reading text. I wanted to like this phone a lot but I unfortunately will have to return it.
If you are thinking of buying this phone, definitely check it out in store before you do. I did not, and I probably should have.
I had a s23u and a fold 7, and my partner had a s25u, and I had no problem with those phones screens. So there's definitely something introduced with the s26u that strains my eyes.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi Bpnd, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the ability to comfortably use your new device for prolonged periods of time is to you every day. We have provided a link to the complete manual to assist you with different display options that may better align to your preferences. We have also shared a link to the Samsung Support Team to assist you if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
Great phone - awful camera bump
on March 11, 2026
Posted by: Seth
Upgraded from s24 plus to s26 ultra. Phone has overall quality Samsung is known for. I removed two stars as Samsung refuses to include built in magnets for QI charging and more importantly because the camera bump is huge. The camera makes it impossible for the phone to sit flat on a table and wobbles when you try to use it that way.
Response from Samsung USBy R&R Team, March 12, 2026
Hi Seth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have a device that is not allowing you to comfortably use features you desire like the new wireless charging. We have a range of accessory options to assist you in finding the best fit for your desires for charging and laying flat on a table or other surface. We have provided a link to the accessories we have available to help you find the best one for your needs. We have also provided a link to the Samsung Support Team to assist you if you have questions about available accessories or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very elegant
on March 11, 2026
Posted by: GalaxyFan89
[This review was collected as part of a promotion.] I am very impressed with this phone. The design is sleek and elegant, and it feels very premium in the hand. The screen is bright, sharp, and perfect for watching videos, browsing, and everyday use. Performance is fast and smooth when switching between apps, streaming content, or working on the go.
One of my favorite features is Galaxy AI and the privacy display. It makes the phone smarter and more helpful in everyday tasks, especially when searching, writing messages, and organizing information. The camera quality is also excellent, producing clear and detailed photos in different lighting conditions.
Battery life has been very reliable and easily lasts throughout the day with regular use. Overall, this device delivers great performance, a beautiful design, and useful AI features that improve the experience.
One of my favorite features is Galaxy AI and the privacy display. It makes the phone smarter and more helpful in everyday tasks, especially when searching, writing messages, and organizing information. The camera quality is also excellent, producing clear and detailed photos in different lighting conditions.
Battery life has been very reliable and easily lasts throughout the day with regular use. Overall, this device delivers great performance, a beautiful design, and useful AI features that improve the experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not everything converted & apps dont openni
on March 11, 2026
Posted by: Midnight1
[This review was collected as part of a promotion.] Galaxy Ai has been fun to play with. Alot of the apps didn't convert properly and don't know how to get them. On the struggle bus definitely.
Value
3
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Midnight1, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the usage and features available on your device. We have provided a link to an article to help you troubleshoot the apps not operating as intended or expected on your device. We have also shared a link to the Samsung Support Team if this experience continues with your device or you prefer one-on-one assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Coming from a 22 ultra
on March 11, 2026
Posted by: Edwinfb
[This review was collected as part of a promotion.] Honestly night and day difference coming from a Samsung 22 ultra to the 26 ultra. Very satisfied with this purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very nice.
on March 12, 2026
Posted by: Adef28
[This review was collected as part of a promotion.] I love it. It's my first ever ultra device and we'll it's awesome. The Galaxy AI is awesome too. However I think I'd much rather some extra battery life then the pen However the pen is a nice feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
NO SAMSUNG Messages app!!!
on March 12, 2026
Posted by: Anonymous
from Miami Florida
Removing Samsung Messages from the Galaxy S26 is extremely disappointing. Many of us chose Samsung because of the Samsung ecosystem, and Samsung Messages was a simple, reliable app we’ve used for years. Being forced to switch to another messaging app for such a basic feature feels like an unnecessary step backward. Please reconsider this decision and give users the option to keep using Samsung Messages.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Juan Garcia, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know that changes to the software and usage of your device can come with some frustration as you adjust to the new features and appearance of your device. We have provided a link to the complete manual for your device to help you discover the changes, and adjust any available settings to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US