Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Sky Blue (AT&T)
Average customer rating
4.9
(4,028 Reviews)
Rating breakdown 4,028 reviews
5 Stars
3,590
4 Stars
353
3 Stars
52
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Sky Blue (AT&T)
Customer Rating
3
Super responsive but not without faults
on March 20, 2026
Posted by: Brandonjr36
[This review was collected as part of a promotion.] First off I've been buying Samsung phones for a long time, i love the s26 ultra. It's super fast but the screen has issues. The privacy display causes the screen to have a fuzzy look. There's tons of us out there that have no use for the privacy screen, we would rather have good quality vs a feature like that. I also wish the spen was on the right side like the older notes. And I wish Samsung would offer less high quality megapixel camera. There's no reason in the bump being this big. I miss the old note phones they were super slim and had small camera bumps.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Brandonjr36, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and we would love nothing more than to help you best customize your device for the best possible experience. For the privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode, or we have provided a link to the complete manual to help you disable this feature if it does not align with your preferences. We also recommend protective cases on all devices to help ensure your device is secure from accidental bumps and drops that can happen. This has the added benefit of helping minimize the appearance of the camera lenses and get the feel you are seeking with your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
None
on March 11, 2026
Posted by: PSII
S26 ultra too expensive and no Bluetooth on stylus pen, instead of moving forward with new technology, it's going backwards. It's a shame
Response from Samsung USBy R&R Team, March 12, 2026
Hi PSII, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know that adjusting to new features of your device, or things that have been redesigned can be frustrating and come with a bit of a learning curve. We have provided a link to an article to help you with the new S Pen capabilities available on your device and integrate them in to your usage. We hve also shared a link to the complete manual and the Samsung Support Team to assist you with the enhanced features of Galaxy AI, privacy display, and horizontal lock, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy yet!
on March 11, 2026
Posted by: Kain99
[This review was collected as part of a promotion.] As someone who has owned every galaxy flagship, I have to say the S26 Ultra is the best galaxy yet! It's so light and comfortable to hold and easily the smoothest experience I've had. There's nothing the phone can't handle and with all the new Galaxy AI features there's alot of fun to be had! The battery now lasts longer which is amazing and speaks volumes for the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of the year
on March 13, 2026
Posted by: Glytch
[This review was collected as part of a promotion.] The S26 Ultra is easily the best phone I've ever used. The privacy screen is one of the best features of this with no annoying glass cover on the screen or anything like that. In the AI age I have to say galaxy AI is integrated so well that it doesn't feel out of place or clunky, it just works and only when you want it. Fantastic phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The product did not hold a charge/defective
on March 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] Worst experience with Samsung! I always have had a positive experience, except on this purchase. The phone lasted me less than 24hrs. I charged it overnight and it only charged to 70 percent, in less than 2 hrs the battery was down to 20 percent. The whole time the phone is overheating, hot to the touch. I called to get the issue resolved, worst options given to solve issue/ nothing was resolved. Returned item. The phone is so expensive, not worth the headache.
Value
1
Response from Samsung USBy R&R Team, March 9, 2026
Hello there, thank you for taking time out of your day to share your experience of your new Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. The battery is designed to learn your consumption habits after a short period of time and maximize automatically and may seem to not last initally as this process unfolds. We have provided links to articles to help you maximize the battery life of your device manually. We have also provided a link to a troubleshooting guide we have available to keep the optimal temperature of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Samsung Community
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
4
I expected more
on March 17, 2026
Posted by: csaba20
[This review was collected as part of a promotion.] There are a lot of good things to say about the phone. The battery life (and charging speed), the performance, the improved speakers, etc... But I can't help but to dwell on where it falls short. The display is clearly worse than previous iterations. Not only it's noticeably dimmer (even when privacy display is off), but it looks looks pixelated; I noticed it as soon as I turned on the phone when reading text. The fact that Samsung flagship still doesn't have built in magnets for magsafe is baffling; and they also created a technology (Qi 2.2) that practically blocks all case manufacturers from having a case that allows your phone to reach the advertised 25w magsafe charging speed consistently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst purchased ever. Took 2-3 weeks to receive.
on March 9, 2026
Posted by: BlackLotus
[This review was collected as part of a promotion.] Got Lost during shipment. Samsung is unreasonable. People got phone 2 weeks before me. They sent me a defected phone. Slower then my older phone. I do not recommend Samsung Products. Poor customer support.
Value
1
Response from Samsung USBy R&R Team, March 10, 2026
Hello BlackLotus, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate to help maximize the speed of your device. We have also provided a link to the Samsung Support Team for your convenience if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
1
Display causes eye strain, dizziness and naseous
on March 12, 2026
Posted by: bteezy52
from Arizona
The S26 ultra causes eye strain, dizziness and nauseousness. I have had Samsun my whole life and recently the S24 Ultra for two years and have had no issues, I also have perfect vision. The display on the S26ultra is not well made or changed to cause these health issues, I am using the same settings and have adjusted setting and nothing resolves the issue. Like many on social media and Samsung forums, I will be returning the phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Bteezy52, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how valuable the ability to use your new device for prolonged periods of time comfortably is to you every day. We have provided a link to the Samsung Support Team for your convenience. These experts can help you with any troubleshooting measures that may be available to you to resolve this matter, and review any and all other options available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US