Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,379 Reviews)
Rating breakdown 11,379 reviews
5 Stars
9,980
4 Stars
1,131
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4
Android Auto
on April 13, 2026
Posted by: FaEnterprizes
[This review was collected as part of a promotion.] A new update to my phone has broken my android auto. I also miss the pin not being able to control my camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on April 13, 2026
Posted by: Hann04
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26, and overall I’m really impressed with it. The performance is smooth and fast, whether I’m multitasking, using apps, or browsing. Everything feels responsive without any lag.
One of the highlights for me is the video quality. The camera captures very sharp and detailed videos, with great color and clarity. It really stands out, especially in good lighting.
The audio quality is also excellent. Whether I’m watching videos, listening to music, or on calls, the sound is clear, loud, and well-balanced.
Overall, I’m very satisfied with this phone. It delivers strong performance along with top-tier video and audio quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Peasy
on April 13, 2026
Posted by: Techee
[This review was collected as part of a promotion.] The AI works well make my life so much easier it knows what im trying to do easy set up and transfer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device.
on April 13, 2026
Posted by: Mittmqn
[This review was collected as part of a promotion.] Other than the fingerprint needs to be improved for accuracy sometimes, no issues. I have been with Samsung from the beginning of the smart device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever, camera was upgraded again
on April 13, 2026
Posted by: Cedrickls
[This review was collected as part of a promotion.] Ai helps with everything now, texting, simply adding anything u can think of
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade.
on April 13, 2026
Posted by: DeDapper
[This review was collected as part of a promotion.] First off, I started out not even wanting to trade in my S23 ultra. It was my favorite phone ever. WAS... The galaxy S26u has exceeded all of my expectations. I am really loving how simple galaxy Ai makes things for me. The overviews and ease of searching make it such an amazing feature. The camera at first didn't seem like a major upgrade, but let me tell you.. It is. The software on the camera app is really next level. I have nothing bad to say about this phone. If you're thinking of upgrading, definitely do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not all that different than the S25 Ultra
on April 13, 2026
Posted by: Bweenis
[This review was collected as part of a promotion.] So the S26 Ultra seems a whole lot like the S25 Ultra. Specs are quite similar, and the phone seems to operate basically the same. Battery life may be a bit better, but my S25 Ultra was a year old so better probably degraded a bit. The AI features are basically the same as last year. The one negative is the camera island. It doesn't allow the phone to lie flat on a table. It also makes Magsafe accessories hard to attach. If You have an S25 I'd just stick with that.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hey there Bweenis, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in enhancements. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided a link to the complete manual for your device to help you with the new Privacy Display and horizontal lock. The battery life of your device is designed to maximize after a short period of usage and adjustment to your consumption habits. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Smart, and Built for Everyday Life
on April 13, 2026
Posted by: SamsungDad29
[This review was collected as part of a promotion.] I’ve been extremely impressed with this Samsung S26 Ultra. The performance is fast and smooth whether I’m multitasking, streaming videos, or gaming. The display is bright and clear, making everything from movies to everyday browsing look amazing.
One of my favorite features is Galaxy AI. It actually makes a difference in daily use—helping with things like writing, organizing, and even improving photos. It feels like having a smart assistant built right into the phone.
I use my phone for work, school, and entertainment, and it handles everything without slowing down. The battery life easily lasts all day, and the camera quality is excellent for both quick shots and more detailed photos.
Overall, Samsung really delivered with this device. It’s reliable, powerful, and packed with features that I actually use every day. I would definitely recommend it to anyone looking for a high-quality smartphone.
One of my favorite features is Galaxy AI. It actually makes a difference in daily use—helping with things like writing, organizing, and even improving photos. It feels like having a smart assistant built right into the phone.
I use my phone for work, school, and entertainment, and it handles everything without slowing down. The battery life easily lasts all day, and the camera quality is excellent for both quick shots and more detailed photos.
Overall, Samsung really delivered with this device. It’s reliable, powerful, and packed with features that I actually use every day. I would definitely recommend it to anyone looking for a high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US