Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,415 Reviews)
Rating breakdown 11,415 reviews
5 Stars
10,012
4 Stars
1,134
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4
Very happy with the device overall my favorite
on April 11, 2026
Posted by: Dadbidtidd7725
[This review was collected as part of a promotion.] As the title states this is overall my favorite phone i have ever used and I'm very happy with the ui. My only real complaint is I would like to be able to use my facial recognition as opposed to my fingerprint for everything. Another issue I have with the device ( which mind you is somewhat manageable) is the samsung wallet quick access location it gets very confusing when using gestures if you have it set to the home screen. I personally turned it off on the home screen and left it on the lock screen but now to access it quickly I have to lock my screen or have a shortcut and I don't much care for it it would be nice if it was an option for the side panel. With these issues addressed to me personally this would to the perfect phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness phone
on April 11, 2026
Posted by: mgv091992
[This review was collected as part of a promotion.] The best android out there in forever. Samsung lover all the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 11, 2026
Posted by: Zerocool831
[This review was collected as part of a promotion.] Galaxy AI has been a genuinely useful feature in my day-to-day use. I use my Samsung device for work, streaming, photos, and staying organized throughout the day. The phone is fast, the screen looks great, and the battery holds up well. Galaxy AI adds features that actually feel practical instead of gimmicky, especially for helping streamline everyday tasks. Overall, it has been reliable, easy to use, and packed with features that make the experience better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bonus features
on April 12, 2026
Posted by: Dandaman
good phone to have is really good on the camera settings
Written by a customer while visiting Samsung US
Customer Rating
5
It has a smooth processor, and is convenient.
on April 12, 2026
Posted by: Wbozeman1112
[This review was collected as part of a promotion.] The graphics of the phone are smooth. There are many new convenient features. Galaxy is handy for learning, as there is a feature to use photos to get education from a.i
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not sure
on April 12, 2026
Posted by: PhoneHo
from Everywhere
Not sure how I am feeling about it. I have had it a week now. I feel like the 24 ultra was way better. Camera is still good. Battery the same. But they changed some thing that I don't like. I am very obsessed about my battery, the fact that I can't take the percentage number off bothers me. The pen doesn't have the Bluetooth. Which I knew this. But it makes the pen useless to me. The display is good. The volume doesn't seem to be near as loud and I work in a loud environment at times. I assume the quality and durability is fine. Just not sure if I like it all that well. I feel as if the regular 26 is better. I got it first and then Went to the ultra because it's easier to see. I may switch back. The privacy feature is nice for when a message pops up someone can't just be nosey. The performance is fine. No issues there. I just don't feel like it's an upgrade for the 24U. It actually feels more like a down grade. I do like the color options. Wish this series had come out with the coral pink. It irritates me that they change the price all the time. I just paid more for the 512g and now it's on sale. Everytime u look it's different. Run a special and keep it for awhile. I got the double storage for the price of 256. 2 years of insurance was super cheap. But dang. The phones are expensive anyway.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US