Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(10,342 Reviews)
Rating breakdown 10,342 reviews
5 Stars
9,069
4 Stars
1,022
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
26 Ultra Review
on May 13, 2026
Posted by: Dreadedjay
[This review was collected as part of a promotion.] New 8.5 UI brings a much smoother experience to the 26 Ultra. Tons of great features like Galaxy AI and the software generated privacy display which is great in crowded areas or at work.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hey Dreadedjay, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding the usage of this device to be smooth and easy, and that the new Privacy Display has been useful to you when out in public. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 18, 2026
Posted by: Apwwwww
[This review was collected as part of a promotion.] Upgraded from the Samsung A15 5G, and Holy cow the difference was truly night and day. The S26 ultra is SO fast, and the camera is SO nice.
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey Apwwwww, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the upgrade to your new device, and that you are finding the camera such a standout feature of your new device. We have provided a link to an article to help you fully explore Galaxy AI on your new device. We have also provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 11, 2026
Posted by: Lockoutmen
[This review was collected as part of a promotion.] Well the main reason I got the phone was because of the Galaxy AI feature and the Privacy feature of the ultra 26 Ultra I like this phone a lot I had the Galaxy s23 before I upgraded and it is a much better upgrade than what I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 Ultra Review
on March 11, 2026
Posted by: Marseilleicon
[This review was collected as part of a promotion.] I love the phone, the battery, the display and the AI. Only issue is the camera bump, it slides a lot as it's not as stable as the model previously. Other than that, great phone, glad I made the switch from 24 ultra!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is awesome
on March 11, 2026
Posted by: Calinative
[This review was collected as part of a promotion.] The AI features are excellent i had the s 24 ultra the s 26 ultra is the best phone on the market
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there Calinative, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love the enhanced features and new capabilities available on your device, and that you are finding it the best phone available. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Innovation with Galaxy AI
on March 11, 2026
Posted by: Thanathos
[This review was collected as part of a promotion.] I switched from the Galaxy S24 Ultra to the new S26 Ultra, and I couldn’t be happier. The display alone is a major reason — it’s brighter, sharper, and the new anti-spy mode is a total game-changer. That, along with the incredible audio draft feature, was exactly what convinced me to upgrade. The speakers are louder and clearer, and the camera now picks up much more light, so my night photos look better than ever.Galaxy AI feels smarter in every way. The call assistant that answers for me and summarizes what the caller needs is unbelievably useful, and the overall performance is faster and smoother than my old phone. Plus, being able to resize and rearrange the toolbar icons makes the whole experience feel more personal. The S26 Ultra really feels like Samsung’s most advanced and thoughtful phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best got better
on March 11, 2026
Posted by: Mwcinci
[This review was collected as part of a promotion.] I'm really liking this new s26u. The Galaxy AI I'm so so about. Just a fast phone with an incredible camera decent battery is good enough so far. I'll dig into the Galaxy AI more so I may be able to better review this later.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awesome everything EXCEPT the display
on March 11, 2026
Posted by: Bpnd
The phone feels great, camera is great, battery is great.
But the display is so fuzzy to me that I can't use it. Even with privacy display off, the screen strains my eyes when reading text. I wanted to like this phone a lot but I unfortunately will have to return it.
If you are thinking of buying this phone, definitely check it out in store before you do. I did not, and I probably should have.
I had a s23u and a fold 7, and my partner had a s25u, and I had no problem with those phones screens. So there's definitely something introduced with the s26u that strains my eyes.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi Bpnd, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the ability to comfortably use your new device for prolonged periods of time is to you every day. We have provided a link to the complete manual to assist you with different display options that may better align to your preferences. We have also shared a link to the Samsung Support Team to assist you if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US