Best Buy - Samsung - Galaxy S26 Ultra 512GB - Black (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)

Average customer rating

4.8

(10,342 Reviews)

Rating breakdown 10,342 reviews

5 Stars

9,069

4 Stars

1,022

3 Stars

154

2 Stars

1 Star

64%of customers recommend this product.

(

70 out of 109

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)

Customer Rating

Great Phone, Annoying Bixby

on April 4, 2026

Posted by: Codysseus9

[This review was collected as part of a promotion.] The Galaxy S26 Ultra is honestly a really solid phone. It feels premium, runs fast, and the screen looks amazing. The camera is great, battery life has been good for me, and overall I actually like using it a lot.
My only real complaint is Bixby. It still feels unnecessary and kind of gets in the way sometimes. The phone itself is great, but Bixby sucks.

Value

Written by a customer while visiting Samsung US

Customer Rating

Streamlined

on April 5, 2026

Posted by: GalaxyGuy

[This review was collected as part of a promotion.] I upgraded from the s23 ultra to the new s26 Ultra. It seems like everything has been streamlined and functions extremely well with new AI Integrations. This is very much a phone of the future.

Value

Written by a customer while visiting Samsung US

Customer Rating

My Samsung Ultra 26

on April 6, 2026

Posted by: 12345677890

[This review was collected as part of a promotion.] I traded my Ultra 24 in on a 26. Its been very disappointing. First every time I try and open a app its like my first time regardless of how many times I allow permissions. The problem is because when I used my wallet it always opened everytime I open my phone. 2 the Stylus isn't bluetooth,. 3rd the Version of Gemini is almost useless unless you want to make pics. I even subscribed it fails even if I upload documents it repeated downloads something from the internet even if I command for it not to. If I change screens it cant remember a previous conversation and I use my phone for work. My Gemini On my ultra 24 remembered my dogs name and breed. I am truly regretting i traded my ultra 24 for something thats less useful and it seems to struggle processing at times. I have a Samsung TV, Surrounded Sound this is My 5th Galaxy but it will be my last

Value

Response from Samsung USBy R&R Team, April 7, 2026

Hello 12345677890, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the seamless usage of your device is to you for both personal and professional needs. We have provided a link to an article to help you with the features of Galaxy AI that are not meeting your expectations. We have also provided a links to articles to help you maximize the speed and processing power of your device, as well as discover the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

It is tremendous

on April 7, 2026

Posted by: rbryinc

[This review was collected as part of a promotion.] Great features, AI is great. Looks tremendous. Best Galaxy yet

Value

Written by a customer while visiting Samsung US

Customer Rating

Bluetooth Buggy

on April 9, 2026

Posted by: StillHookedOnSamsungGuy

[This review was collected as part of a promotion.] Very excited when I received phone early. SWITCHED every over. Paired Galaxy Pro 3 earbuds but connection kept failing. Attempted to connect to Uconnect Infotainment on 2024 Jeep Grand Cherokee but was unable. Contacted Samsung Customer Care, tried several troubleshooting tactics but still unable. Returned phone and keeping S25 Ultra which has more storage. Didn't see enough improvements to justify cost of keeping anyway. HOPEFULLY 8.5 makes debut SOON.

Value

Response from Samsung USBy R&R Team, April 10, 2026

Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device is not operating as intended or expected. We have provided links to troubleshooting guides we have available to help you with the Bluetooth connection fo your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Nice but I miss my S25U

on April 9, 2026

Posted by: siouxzi

[This review was collected as part of a promotion.] Upgraded because of a great offer through Samsung...
Camera is excellent as always... however... the raised lenses of the camera does make it difficult to find a slim case that I feel protects the lenses...
Same battery... although it feels like it drains quicker...
I don't really use Galaxy AI other than when I do internet search...
I'm very disappointed that I can no longer use Samsung messages...
Textra it is for now...
I have an android because I like the customization factor... with Samsung I used to be able to entirely and now I am having difficulties...
the privacy display takes getting used to...
I really like the cobalt violet color... looks good with my otterbox case...
I didnt have any of these issues with my S25Ultra... I use my phone for personal use...

Value

Written by a customer while visiting Samsung US

Customer Rating

Powerhouse phone with minor issue

on April 10, 2026

Posted by: Invent671

[This review was collected as part of a promotion.] My phone is very important because I work remotely and I'm always on the go to the point where I do not carry my laptop nor tablet everywhere. The key reasons why I choose this phone over any other phone is the S-Pen, which allows me to modify layouts and sign contracts on the go without going out of the line. I also love how portable it is and how it can fit in any purse I use. I tried to use the z fold, but I wasn't too familiar with how to use all the different window screens which I found to be cool. I may switch over to the z fold if the crease would disappear, the camera got better, and it got the s-pen feature again. I use galaxy Ai built into the phone all of the time, from cutting my ex out of photos he sends with our daughter, to random items in the background, it is becoming very reliable. I have yet to get used to using the built in Ai. I am used to using chat got, but I'm hoping to get more accustomed to using the built in galaxy Ai. I hope to get ai features that allow me to upload photos or videos of my modular units and show them to customers virtually or just upload a layout and show them virtually. My only issue is that the screen fluctuates. I thought it was a glitch at first, but it does it at least once a day. Adding lighting around the edges of the phone would be something I would like to see happen.

Value

Written by a customer while visiting Samsung US

Customer Rating

S26 Ultra 1TB 16GB ram

on April 15, 2026

Posted by: HomieHobie

[This review was collected as part of a promotion.] I’ve been using my Samsung S26 Ultra 1TB for a few months now, and it has genuinely been an amazing phone. From the moment I set it up, I could tell this wasn’t just another incremental upgrade—it’s a complete productivity powerhouse. The software experience is incredibly rich, thanks to Samsung DeX, Galaxy AI, Good Lock, and so much more. Every time I swipe through One UI, I discover another feature that makes my daily workflow smoother.

What really blew me away is DeX. I like using my phone as a full workstation, and DeX has completely replaced my entire PC setup. I plug it into a monitor, connect a Bluetooth keyboard and mouse, and suddenly I’m running multiple windows, editing documents, and even light coding. There’s no lag, no compromise. The 1TB storage means I never worry about space for files or apps, and Galaxy AI handles real-time translations and note summaries effortlessly. Good Lock lets me tweak every little interface detail to my liking—something no other phone offers.

Battery life easily gets me through a day of heavy use. Honestly, I don’t miss my desktop at all. This phone does it all. If you want a device that adapts to you—not the other way around—the S26 Ultra is unbeatable. Highly recommended.

Value

Written by a customer while visiting Samsung US

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