Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.9
(4,192 Reviews)
Rating breakdown 4,192 reviews
5 Stars
3,721
4 Stars
383
3 Stars
55
2 Stars
12
1 Star
21
68%of customers recommend this product.
(
26 out of
38)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
1
It's definitely Blue!
on March 12, 2026
Posted by: Purple Professional
from Fort Worth, TX
Enough said, I sent it back! Beware purple lovers!
Response from Samsung USBy R&R Team, March 13, 2026
Hi there Purple Professional, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand that it can be disappointing when you are expecting a certain appearance on your device that is not met when you first see your new phone. We do recommend protective cases on all devices and this can be a way to help you acheive the appearance you are looking for to express your personal sense of style. Please, reach out to us again any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 12, 2026
Posted by: KPGGMIAMI
[This review was collected as part of a promotion.] I was ansious to get my phone and I loved it. Will never change my Samsung to another brand ❣️❣️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stilus non vork
on March 12, 2026
Posted by: Slavik
[This review was collected as part of a promotion.] Phone not good stilus non work, big problem for me
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello Slavik, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We know how frustrating it is when your new device is not operating as intended or expected. We have provided a link to an article to help you with the new S Pen features available on your device. We have also shared a link to the Samsung Support Team to assist you further if your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Samsung Community
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Facebook
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Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing
on March 13, 2026
Posted by: Bossy1
[This review was collected as part of a promotion.] I really do love this phone it is amazing the photos or excellent quality I love how easy it is to customize the only one downfall is that you cannot download Samsung messages on this phone and I customize my messages a lot with Google messages you cannot do that very limited on what you can do the Galaxy AI part of this phone is amazing so many great features definitely would advise people to get it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good, I guess
on March 14, 2026
Posted by: Greenman
[This review was collected as part of a promotion.] Pretty good, but after a week now, I don't feel any difference from my s23 ultra. Sure it has galaxy AI, but what is that even. Sure is shiny!
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hi Greenman, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding good features and functionality with your new device. We know it can take time to fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ultra 26
on March 12, 2026
Posted by: TB0421
[This review was collected as part of a promotion.] Traded from the Ultra 22 and love it! Streamline and love the privacy screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I should have kept my s24 ultra
on March 13, 2026
Posted by: Cleveland561
[This review was collected as part of a promotion.] I was so excited about the s26 ultra. The battery in this new phone, it does not hold up all day even with the same settings.I had in my s24 ultra. They removed all of the functions of the spen the bluetooth so you can't control your camera anymore. The cameras are a lot better, a lot clearer. M the AI is completely up-to-date but I need a battery that can last me full day.
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Cleveland561, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you. Your device is designed to learn your consumption habits over a short period of usage, and adjust automatically to maximize the battery life. This process is helped along by letting the battery run rather than being connected to power for prolonged periods of time during the day. We have provided links to troubleshooting guides to assist you in maximizing the battery life manually if your battery does not adjust as intended. We have also shared a link to an article to help you with the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on March 17, 2026
Posted by: Sk8rrr
[This review was collected as part of a promotion.] I was neverous that it might be too big of a phone but its perfect. I see everything clearly and the lights are vibrant and the speed is perfect. Ive had many phone from different brands and this is by far the best I've ever held and used. Thank you
Value
5
Written by a customer while visiting Samsung US