Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(10,732 Reviews)
Rating breakdown 10,732 reviews
5 Stars
9,414
4 Stars
1,064
3 Stars
157
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Absolutely outstanding device. Best phone
on May 24, 2026
Posted by: ERlove
[This review was collected as part of a promotion.] Best service absolutely amazing phone. And the new Galaxy AI is amazing and helpful. Gemini makes my day a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vibrant, amazing, just jaw dropping stunning color
on March 7, 2026
Posted by: Prkr25
[This review was collected as part of a promotion.] Im just a simple user I just feel every moment with this new mobile absolutely stunning and I ordered a new cobalt violet and never regret from past 12 years ive been using just samsung devices saw the evolution of wonderfulness best thing about this "Galaxy AI" you can never think of any another device I would never and ever want too all I couldn't just say is more than satisfied couldn't even think of words to express another level experience more than happy to own this mobile
Camera 10/10
"Galaxy AI" features 10/10
Screen experience 10/10
Just anything about this device is 100/100
Camera 10/10
"Galaxy AI" features 10/10
Screen experience 10/10
Just anything about this device is 100/100
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great new features
on March 7, 2026
Posted by: Kelita
[This review was collected as part of a promotion.] The first thing I noticed when I moved my esim over was the ability to choose which SIM card I wanted to use for either the phone, texting, or data. As I use two sim cards, this is a huge improvement to me alone. I took it to work and everybody wanted to see the new privacy screen feature and that's really cool too. I'm coming from the S25 ultra and I actually find this phone easier to use with more features that are usable to me as well. I am definitely not let down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Tier Device
on March 8, 2026
Posted by: AverageTechGuy
[This review was collected as part of a promotion.] Samsung has been my go to phone for years. The Note Series has always been my favorite and the new S26 Ultra keeps that feeling going. Here are my initial likes and dislikes:
Likes-:
-Rounded design feels better in the hand
-Super Crisp Screen
-Built in Privacy Display
-Matte Finish
-Galaxy AI is King and this makes editing and normal tasks that much easier
Likes-:
-Rounded design feels better in the hand
-Super Crisp Screen
-Built in Privacy Display
-Matte Finish
-Galaxy AI is King and this makes editing and normal tasks that much easier
Dislikes:
-Should be a tad more purple
-S-Pen should have been all purple
-Should be a tad more purple
-S-Pen should have been all purple
The phone is solid and can go toe-to-toe with anything else. Keep listening to the consumer and keep making the great devices!!!
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
So far no major issues
on March 8, 2026
Posted by: DonnieG
[This review was collected as part of a promotion.] The Galaxy AI has helped in the few times I've used it.
The privacy settings for the screen is not as good as hoped. It does make it harder to see by other people, but it also makes it harder for you to see things clearly on the screen, especially pictures.
Transferring from the Galaxy S25 Ultra was pretty quick (not sure if the Galaxy AI is used for this) and mostly easy with the Smart Switch app using a usb cable. It took less than an hour.
The only problem I had was transferring my Galaxy Watch Ultra (2025), which took several attempts before it finally completed. Getting it finally work was not intuitive, I had to change a setting but don't remember what it was now, and I did not see the ability to transfer it in the Watch settings until I looked at the "About" for something else and it was at the bottom under the additional features.
My Samsung Galaxy Ring and Samsung Galaxy Buds3 Pro transferred without an issue. My Samsung Galaxy Buds4 Pro installed without an issue.
Even the connection to my Samsung Galaxy Tab S4 and Samsung Galaxy Tab S6 was easy.
The photo is with the standard privacy settng on.
The privacy settings for the screen is not as good as hoped. It does make it harder to see by other people, but it also makes it harder for you to see things clearly on the screen, especially pictures.
Transferring from the Galaxy S25 Ultra was pretty quick (not sure if the Galaxy AI is used for this) and mostly easy with the Smart Switch app using a usb cable. It took less than an hour.
The only problem I had was transferring my Galaxy Watch Ultra (2025), which took several attempts before it finally completed. Getting it finally work was not intuitive, I had to change a setting but don't remember what it was now, and I did not see the ability to transfer it in the Watch settings until I looked at the "About" for something else and it was at the bottom under the additional features.
My Samsung Galaxy Ring and Samsung Galaxy Buds3 Pro transferred without an issue. My Samsung Galaxy Buds4 Pro installed without an issue.
Even the connection to my Samsung Galaxy Tab S4 and Samsung Galaxy Tab S6 was easy.
The photo is with the standard privacy settng on.
I wish Samsung would bring back the Orange color that was available for the Galaxy S24 Ultra. It was one of the best colors Samsung has ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product on hand but SAD...
on March 9, 2026
Posted by: TunaGalaxy
[This review was collected as part of a promotion.] As a long-time Samsung user, I was disappointed to see the S Pen no longer includes remote control functionality from S25 ultra and now S26 Ultra. The Bluetooth remote feature was one of the most unique and useful aspects of the S Pen. It allowed users to take photos remotely, control presentations, and navigate media. Removing this feature reduces the overall functionality and innovation that many loyal users appreciated.
Another concern is that the battery capacity remains the same while the phone itself has become morepowerful. With increased screen size and power demands, many users expected a battery upgrade to support longer usage throughout the day. Keeping the same capacity feels like a missed opportunity to improve real-world performance.
Additionally, the change in materials raises questions. Replacing aluminum with titanium does improve durability, but it doesn’t necessarily feel more luxurious. In fact, titanium can sometimes make the device feel more industrial rather than premium. Many users valued the sleek and refined finish that aluminum provided.
Samsung has always been known for pushing innovation forward, especially in the Galaxy Note and Ultra lines. I hope future models will consider bringing back the full-featured S Pen, improving battery capacity, and continuing to refine the premium feel that made these devices stand out.
Thank you for listening to customer feedback and continuing to improve your products.
Another concern is that the battery capacity remains the same while the phone itself has become morepowerful. With increased screen size and power demands, many users expected a battery upgrade to support longer usage throughout the day. Keeping the same capacity feels like a missed opportunity to improve real-world performance.
Additionally, the change in materials raises questions. Replacing aluminum with titanium does improve durability, but it doesn’t necessarily feel more luxurious. In fact, titanium can sometimes make the device feel more industrial rather than premium. Many users valued the sleek and refined finish that aluminum provided.
Samsung has always been known for pushing innovation forward, especially in the Galaxy Note and Ultra lines. I hope future models will consider bringing back the full-featured S Pen, improving battery capacity, and continuing to refine the premium feel that made these devices stand out.
Thank you for listening to customer feedback and continuing to improve your products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love the new phone! But...
on March 9, 2026
Posted by: GreenMan
[This review was collected as part of a promotion.] I really do love the new phone. Great color and looks like premium quality. Also happy to upgrade for the longer support options. Really really loved my s23 ultra, but soon it will be out of support, sadly.
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hey GreenMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve, especially with the changes that have been made with Galaxy AI and additional accessories. We have provided links to articles to help you with the redesigned S Pen features that will offer many options for quick usage. We have also shared a link to an article to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The Benchmark Just Got Raised — Again
on March 9, 2026
Posted by: Sabzi86
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is designed for people who want their phone to capture important moments with clarity and ease. What really sets this device apart is its powerful camera system combined with Samsung’s advanced AI features.
The centerpiece is the 200MP main camera, which delivers incredibly detailed photos. Whether you're taking pictures of family events, vacations, or everyday memories, the camera captures sharp textures and vibrant colors. The high resolution also means you can crop into photos later while still keeping excellent quality.
Zoom is another strong point. With 3x and 10x optical zoom, the S26 Ultra lets you capture subjects from far away without losing detail. This is perfect for concerts, sports games, or candid moments where getting physically closer isn’t possible.
Samsung’s AI camera technology plays a big role in making photos look great. AI Scene Optimization automatically recognizes what you’re shooting—people, food, landscapes, or night scenes—and adjusts settings like exposure, color, and contrast to get the best possible result.
Low-light photography is also impressive thanks to AI-powered Night Mode, which combines multiple frames to produce brighter, clearer images while keeping noise low.
Overall, the Galaxy S26 Ultra feels like a smart camera that’s always ready. Its powerful hardware and intelligent AI work together to make sure you never miss capturing life’s most meaningful moments
The centerpiece is the 200MP main camera, which delivers incredibly detailed photos. Whether you're taking pictures of family events, vacations, or everyday memories, the camera captures sharp textures and vibrant colors. The high resolution also means you can crop into photos later while still keeping excellent quality.
Zoom is another strong point. With 3x and 10x optical zoom, the S26 Ultra lets you capture subjects from far away without losing detail. This is perfect for concerts, sports games, or candid moments where getting physically closer isn’t possible.
Samsung’s AI camera technology plays a big role in making photos look great. AI Scene Optimization automatically recognizes what you’re shooting—people, food, landscapes, or night scenes—and adjusts settings like exposure, color, and contrast to get the best possible result.
Low-light photography is also impressive thanks to AI-powered Night Mode, which combines multiple frames to produce brighter, clearer images while keeping noise low.
Overall, the Galaxy S26 Ultra feels like a smart camera that’s always ready. Its powerful hardware and intelligent AI work together to make sure you never miss capturing life’s most meaningful moments
Value
5
Written by a customer while visiting Samsung US