Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(10,668 Reviews)
Rating breakdown 10,668 reviews
5 Stars
9,355
4 Stars
1,059
3 Stars
157
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
The best yet
on May 19, 2026
Posted by: Samsunguser1234
[This review was collected as part of a promotion.] Great experience easy to switch phones. All the features.work well
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey Samsunguser1234, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how great of an experience you've had with your new device, and that all of the features are functioning as expected. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
PRIVACY SCREEN!!!
on May 19, 2026
Posted by: Turist
[This review was collected as part of a promotion.] It seems this year Samsung perfected the ultra series with s26. Battery life has been great, screen is beautiful, device feels very fast and reliable. Privacy screen and pen have been joy to use. For me the real value of the pen became apparent when combined with Ai features streamlining and increasing my productivity. Overall very happy with my purchase.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey Turist, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding this device to be so perfect during your usage, that the Privacy Display has been such a standout, and that Galaxy AI has helped you be so productive during your day. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Service is God
on May 19, 2026
Posted by: Great
The app needs upgrade and more features and benefits guide lines
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Great, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to articles to help you with the features of Galaxy AI, S Pen usage, and camera features. We have also shared a link to the complete manual to help you with the Privacy Display and additional capabilities. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A comparative
on May 21, 2026
Posted by: JOR21MN
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an impressive phone with a beautiful display, super fast performance, and an excellent camera. Photos look incredibly detailed, and the zoom works great even from far away. The battery easily lasts all day, and the phone feels very premium in hand.
Overall, it’s a powerful and reliable smartphone, perfect for people who want top performance and one of the best cameras on the market.
Overall, it’s a powerful and reliable smartphone, perfect for people who want top performance and one of the best cameras on the market.
The Samsung Galaxy S26 Ultra feels overpriced for what it offers. The improvements over previous models are minimal, and the phone is quite bulky and heavy for daily use. While the camera and performance are good, the battery and charging speeds are not very impressive compared to other flagship phones.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello JOR21MN, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the display quality, processing power, and battery life of your new device. We have provided links to articles to help you with the enhanced features of Galaxy AI, S Pen features, and camera features. We have also provided a link to an article to help you with the charging speed of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great device withe very good features
on May 21, 2026
Posted by: Bakri00
[This review was collected as part of a promotion.] It's very interesting device very reliable especially the speed of processing the orders and data due to unique process
Display great especially screen protector feature
Good battery but I believe if the capacity increases would be perfect
I noticed that I feel some hotness when I worked long time
I don't used all the Ai features but when I asked for something I found that feature present in my device
Display great especially screen protector feature
Good battery but I believe if the capacity increases would be perfect
I noticed that I feel some hotness when I worked long time
I don't used all the Ai features but when I asked for something I found that feature present in my device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung
on May 21, 2026
Posted by: Deedee
[This review was collected as part of a promotion.] As a loyal Samsung user since the very first Galaxy Note came out in 2011, the Galaxy S26 Ultra is the absolute pinnacle of what I’ve always loved about this lineup. It perfectly bridges my demanding daily routine between a heavy nursing school workload and long 12-hour work shifts. The integration of Galaxy AI has completely transformed how I study and stay organized. Being able to use smart AI features to quickly summarize complex lecture notes or search for information on the fly saves me invaluable time when every minute counts. The battery life easily clears the hurdle of my long days, and the upgraded 60W charging means I can get a massive boost during a quick 30-minute break. The built-in S Pen keeps the original Note DNA alive, allowing me to seamlessly write down thoughts or chart schedules exactly like real pen and paper. Furthermore, the new Privacy Display is an incredible hardware feature for work and school spaces, keeping my screen hidden from onlookers without needing a thick plastic protector.
For anyone who has been with the brand since the beginning, this phone
For anyone who has been with the brand since the beginning, this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this pho8
on May 22, 2026
Posted by: Pint7878
[This review was collected as part of a promotion.] I'm still getting used to this phone. The AI helps me organize my calendar super fast! It can find dates in messages and add to my calendar immediately! I absolutely love this camera on it as well, the pictures always turn out amazing! Super detailed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone
on May 22, 2026
Posted by: DeeSamsunggirley
[This review was collected as part of a promotion.] I've been a Samsung user since 2010 and this is probably the best phone yet. The speed of the screen and overall functionality of the phone make it such an easy use. I know that this phone will last. I don't have to worry about software updates making my phone obsolete.
The Galaxy AI feature really helps with writing and composing emails and text. It even works with my other Samsung products
The Galaxy AI feature really helps with writing and composing emails and text. It even works with my other Samsung products
Value
5
Written by a customer while visiting Samsung US