Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(10,668 Reviews)
Rating breakdown 10,668 reviews
5 Stars
9,355
4 Stars
1,059
3 Stars
157
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
I like the new features and the privacy screen
on May 13, 2026
Posted by: Jancopr
[This review was collected as part of a promotion.] I use Ai for create photos and tatto is great change a lot with the other galaxy I like the have to many options
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Jancopr, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the new Privacy Display, features of Galaxy AI, and other capabilities of your new device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Sooo very disapointed
on May 14, 2026
Posted by: Alex
from Phila PA
This phone was promised to be the best phone ever, rivaling and besting the i-phone for the camera.....it is a colossal disappointment! My Motorola phone camera was just as "good"....nothing superior abt the phone, except the price. Way too many "features" which the average person wld never use.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 14, 2026
Hello Alex, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can take time to fully discover and align a new device to your preferences, and we would love to assist you. We have provided a link to an article to help you with the different camera settings for the best possible photos and videos. We have also provided a link to the complete manual for your device to help clear up and frustrations or confusions you are experiencing with the settings. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device may not be functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device definitely an upgrade
on May 15, 2026
Posted by: Dallas47
[This review was collected as part of a promotion.] Absolutely love using the Galaxy AI version I get so much more out of it my pictures are gorgeous I love taking pictures I have thousands and thousands of pictures I use it a lot for my school work and still I can read everything and multitask like I need to love going from window to window
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features and advancememts
on May 17, 2026
Posted by: JKSCHU
[This review was collected as part of a promotion.] I really like the s26 ultra phone. It comes with a lot of features. The only thing I would like to see is a more user way to navigate it all and how to use everything. I'm not super tech, but I can usually figure things out on my own. But, it would be nice to see it as well. The galaxy AI is kind of the same way, I just dont understand how to fully use it. The privacy screen though is an amazing feature and thats what drew me to it. I use my phone for work things and it's great to turn that on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 17, 2026
Posted by: Bobzzzzz
[This review was collected as part of a promotion.] Amazing features AI is fun and helpful. I love the privacy screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on May 18, 2026
Posted by: Deedee
[This review was collected as part of a promotion.] It is great for streaming and I can hear see everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
AI features
on May 18, 2026
Posted by: Rocoprovider
[This review was collected as part of a promotion.] "Galaxy AI" I am not familiar enough with to give a true review on. Honestly if I had to compare so far, it is very similar to what my ChatGPT was doing.
I no longer can perform a video call with other Samsung users, which is upsetting because I used this often to communicate with family.
I do like that it is smaller and more durable than my S24 ultra, as I have dropped it a few times and not even had a scratch at this point!
Value
4
Response from Samsung USBy R&R Team, May 19, 2026
Hey Rocoprovider, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a bit of a learning curve as you adjust to the changes that have been made. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided a link to the complete manual for your device to help you with your video chatting options. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on May 19, 2026
Posted by: Loverz2quyall
[This review was collected as part of a promotion.] If it wasn't for my Galaxy AI I would have never seen this amazing advertisement
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey there Loverz2quyall, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the enhanced features of Galaxy AI on your device, and that you are enjoying using your device every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US