Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(10,582 Reviews)
Open Ratings Snapshot
Rating breakdown 10,582 reviews
5 Stars
9,280
4 Stars
1,048
3 Stars
157
2 Stars
37
1 Star
60
64%of customers recommend this product. 
(
70 out of 109
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5 out of 5
5
Built for People Who need reliability over hype
on May 4, 2026
Posted by: YTECHZ55
[This review was collected as part of a promotion.] ,do not impress easily. Spent decades in cybersecurity /IT engineering, after the military, and handled more technology than most people will ever see. So when I say this device is exceptional, note that means something.
The Galaxy S26 Ultra is precise, reliable, and fast — the qualities that matter most to someone who has worked in high-stakes environments where tools either perform or they do not! The display is clean and sharp, the S Pen is responsive and practical(for me), and the build feels like it was engineered with intention rather than just assembled to look good on a shelf.
What genuinely stood out to me is Galaxy AI. I am not someone who chases trends, but I recognize capability when I see it. The AI-powered features on this device are not novelties (that is were my mind 1st went) — there are functions I could use. Circle to Search(helps), Translate(i get it), call id & protect (screening calls! GAME CHANGER for me)— these work, and they work well. For someone managing complex information daily, that efficiency is worth more than any flashy spec sheet.
The camera handles low light with discipline. Battery, it holds up throughout my day. Security features are solid —yes, I noticed, and I know what to look for(and appreciate the abilities to adjust to my liking).
This is a serious device , business peaople, serious people (who would like to relax knowing security is there). It earns the rating.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 5, 2026
Hello Ytechz55, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device so amazing with features you find helpful to your needs, and easy to use every day. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 26 ultra
on May 8, 2026
Posted by: Steezy
[This review was collected as part of a promotion.] Seriously, this device is amazing! I'm so impressed with everything it can do. The camera is fantastic, and the battery life is surprisingly good. I've been using it all day and still have plenty of charge left. Honestly, it's the best phone I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What’s good can always get better!
on May 9, 2026
Posted by: RodyMou
[This review was collected as part of a promotion.] An upgrade to what was already outstanding. The Samsung Galaxy S26 Ultra is my first experience with the Ultra line, and it is absolute perfection. It takes all the best features of the S26 and S26+ and adds a premium touch. Moreover, the Galaxy AI significantly enhances the overall experience, from perfecting photos in post-production to removing background noise in videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 10, 2026
Posted by: IvanKo
[This review was collected as part of a promotion.] Great phone with Great functions that helps me to make my business. Thank you samsung
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 11, 2026
Hey there IvanKo, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that your new device has been such a value to your business needs every day. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has all the features I ever wanted
on May 10, 2026
Posted by: Snowygirl
[This review was collected as part of a promotion.] Work and home I use e this for music videos and photography
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 11, 2026
Hi Snowygirl, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the usage of your device for capturing amazing photos and videos. We have provided a link to the complete manual for your device to help you with additional capabilities that can enhance your usage like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Upgrade to Daily Phone
on May 11, 2026
Posted by: BoiBot99
[This review was collected as part of a promotion.] A much needed upgrade from S23 FE as my daily driver and go-to device with many new features of S26 Ultra. This includes "Galaxy AI" especially the call/spam filtering and live transcription of real time calls to help me catch any words that I missed. Privacy Screen has been useful on transit commutes.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 12, 2026
Hi there BoiBot99, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the upgrade to your new device from your previous, and that the enhanced features and capabilities including the new Privacy Display has been such an amazing value in your daily life. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung cusotmer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent quality and usefulness
on May 12, 2026
Posted by: Travelingal
[This review was collected as part of a promotion.] I have enjoyed my Samsung Galaxy S26 Ultra for about a month now. It has not disappointed me in the least. I like the size and weight. The battery life is great. I am enjoying Bixby AI. That is very useful. The picture quality is excellent with some great new features such as the horizon ability that keeps the picture in correct placement and no jumping. I do use my stylus and the fact you can insert back in, in any direction is a nice touch.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 13, 2026
Hello Travelingal, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are enjoying the usage of your new device, and that the battery life, Galaxy AI, and camera quality are such standout features on your device. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a S Pen that is spectacular
on May 12, 2026
Posted by: LoversLane
[This review was collected as part of a promotion.] My new phone is great has Galaxy AI features that is outstanding.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 13, 2026
Hi there LoversLane, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are enjoying the usage of Galaxy AI, and that the S Pen has been such a wonderful addition to your experience with your device. We have provided a link to the complete manual for your device to help you with additional features like the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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