Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.9
(3,568 Reviews)
Rating breakdown 3,568 reviews
5 Stars
3,208
4 Stars
296
3 Stars
42
2 Stars
7
1 Star
15
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4
Great phone but cases w/o magnets are limited
on March 11, 2026
Posted by: Grammymidge
from Hatton, AL
Nice Phone with new options that make it nicer to use. I wouldn't change anything about the phone. The only issue I have is the limited availability of cases that do not have the magnets in it. This is causeing an error to pop up telling me that the magnets will cause an issue with the response of the stylus. What I do not understand is that Samsung is offering these accessories for the Ultra when the issue exists.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Opaque Display
on March 12, 2026
Posted by: Smitty
I'm very disappointed in the display and pictures being washed out compared to the S23.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Smitty, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it must be to have a brand new device that is not meeting your expectations. We have provided links to the complete manual and the Samsung Support Team to help you adjust any display settings to better align to your preferences, and help you troubleshoot this experience if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
The privacy screen function is neat.
on March 12, 2026
Posted by: AdmPiplup
[This review was collected as part of a promotion.] Main reason I upgraded was for the privacy screen feature. Camera also seems faster and better than the s24. Galaxy AI is very useful in organizing photos in gallery. I really wish we could get an ad card slot again for extra storage .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on March 12, 2026
Posted by: JBphoto
[This review was collected as part of a promotion.] So far so good. I'm still learning how to use AI features. The privacy display is not as good as I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy it is to use.
on March 13, 2026
Posted by: GatorGal1
[This review was collected as part of a promotion.] I use my phone as my primary camera for travel. The pictures are stunning. The color and deph of field are unmatched. I love the hands free photography using my voice or my pen. The AI allows me to remove anything I want quickly.
Value
5
Response from Samsung USBy R&R Team, March 13, 2026
Hey there GatorGal1, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features and new capabilities available on your device, and that you are enjoying your travling and capturing amazing photos and videos during your journey. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
A fantastic upgrade with a few bumps
on March 13, 2026
Posted by: IshScout
[This review was collected as part of a promotion.] I've been a devoted Galaxy fan for years. Last year I went from the S22 Ultra to the S25 Edge but something felt off.
With the announcement of privacy display & horizon lock I knew I had to find away to get this device. That camera setting can be extremely helpful to those with things like hand tremors where it's difficult to stay still to get those perfect shots. The night photography upgrade will help for those upcoming BTS concerts. 🫰🏻💜
The only thing I miss so far is the old object remover that doesn't use AI. Sometimes you just want to make small edits without being slapped with an AI watermark. Now I have to use a 3rd party app for that when it was built in previously.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Is it really an update or upgrade from previous...
on March 13, 2026
Posted by: SamsungLovva
[This review was collected as part of a promotion.] I'm Not so sure if this new galaxy device deserves all the attention it has gotten recently in the media?! The updates or so called upgrades are literally Not existing with this latest model of Ultra Samsung phone. The privacy screen might be useful for few of us but definitely Not worth it since it's reduced brightness level will be annoying for most of us. Also there are screen protector brands that offer the feature for a lot less dough than the actual cost of upgrade from previous model galaxy phones like S25 /S24 Ultras
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey there SamsungLovva, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that you have made a good investment in a new device that is helpful for so many daily tasks. We have provided a link to the complete manual for your device that will help you customize the new privacy display for only specific apps, times of day, or notifications for the ability to have the brightness in the display you are seeking with the privacy in times you are wanting, and truly experience the best of both worlds. This can also help you discover all of the enhanced features and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 26 ultra
on March 14, 2026
Posted by: Sloppytacos
[This review was collected as part of a promotion.] Couldnt be happier with my galaxy purchase. Has all the things I need conveniently at my finger tips. Plus the addition of galaxy AI just makes the whole process easier. Just by clicking a few buttons and speaking to the AI, I can write a text, send an email, mark the date and time on a calender all at the same time.
Value
5
Written by a customer while visiting Samsung US