Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(10,484 Reviews)
Rating breakdown 10,484 reviews
5 Stars
9,196
4 Stars
1,037
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
3
GREAT Phone Battery life and little low
on April 28, 2026
Posted by: Itsworking
[This review was collected as part of a promotion.] Galaxy AI features are phenomenal. It's very fast though sometimes it's call spam blocking feature blocks numbers you don't want blocked. Nice feel in the hand
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Itsworking, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided a link to the Samsung Support Team to assist you if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an excellent screen view
on April 28, 2026
Posted by: RUDYENTLY
[This review was collected as part of a promotion.] F
All services are provided by the product is exclusively for the purpose of all day and work experience
All services are provided by the product is exclusively for the purpose of all day and work experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some upgrades some down grades
on April 28, 2026
Posted by: Clay
from Milwaukee, wi
I'm a BIG Samsung guy like every product I own is Samsung and I've had every iteration of the galaxy phone series since its first inception. I love the privacy screen on the S26 ultra, the display, camera and battery life. My issues come in at 1 and this is my biggest gripe with the phone is the vibration for calls and notifications. I have it turned up to the highest intensity and went through all the patters and I will not hear it on hard surfaces or feel it in my pocket. That alone is enough that had i known this I would've stayed with my S24 Ultra. The next is it started off extremely fast for most tasks but now theres a delay and I lose 5G frequently in areas that I wouldn't think my signal would be a problem.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi Clay, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pl eased to hear that you are enjoying the new Privacy Display, camera quality, and lasting battery life. We have provided links to a few troubleshooting guides to help you with the connection to your carrier you mention causing frustration. We have also provided a link to the Samsung Support Team if you believe the vibration is not functioning on your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional experience
on April 28, 2026
Posted by: Snafoo
[This review was collected as part of a promotion.] Just had to share how much I'm loving this new device! 🤩 The AI features are seriously mind-blowing, making everyday tasks so much easier. And can we talk about this screen? It's absolutely gorgeous and so smooth to use. The speakers are top-notch too, perfect for jamming out to my favorite tunes. 🎶 I'm really impressed with the overall performance and quality. Definitely a winner in my book!The audio output from this device is remarkably crisp and clear, offering an excellent listening experience. It is wonderful to experience such high-fidelity sound. The integration of advanced features enhances its overall performance significantly. Such thoughtful design truly elevates the user's interaction with the technology. This attention to detail creates a truly satisfying and complete package. #TechGadgets #AwesomeFeatures #MustHave
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Technology!
on April 28, 2026
Posted by: Gemin1Nerd
[This review was collected as part of a promotion.] The first thing I want to mention is the AI. Gemini has been the most helpful for my personal and professional life. When im at work I have my Galaxy buds 4 pro in my ears all day and when I have a question all I have to say is "Hey Google!". It enhances my life and my access to helpful tips and facts at a voice command and I find this fascinating.
I also use the AI To pull up Google maps and direct me to my destination all without touching my phone, what awesome technology.
I love the processing speed and the response time that the Samsung S26 Ultra has when it comes to gaming. I have my refresh rate at max and I have background app running and it doesn't even slow it down a bit. This is one of the best phones I've ever had! The resolution that the phone capable of makes gaming really appealing and fun.
The s26 has become a big part of my life in a waybthat it feels like I have my own personal assistant, I can even ask Gemini questions about a conversation I had days ago and it can pull it up and pick it up like we never stopped.
I also use the AI To pull up Google maps and direct me to my destination all without touching my phone, what awesome technology.
I love the processing speed and the response time that the Samsung S26 Ultra has when it comes to gaming. I have my refresh rate at max and I have background app running and it doesn't even slow it down a bit. This is one of the best phones I've ever had! The resolution that the phone capable of makes gaming really appealing and fun.
The s26 has become a big part of my life in a waybthat it feels like I have my own personal assistant, I can even ask Gemini questions about a conversation I had days ago and it can pull it up and pick it up like we never stopped.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brand new feature on S26 Ultra
on April 29, 2026
Posted by: 72Nlovecruising
[This review was collected as part of a promotion.] There were times that I wanted to check my bank accounts in public places but I was reluctant to proceed due to security concerns despite using my VPN. Last week at an LAX airport terminal, I sat down to use my phone to check my information awaiting boarding, I noticed the person sitting next to me occasionally glancing at my phone, which displayed some of the sensitive information. I immediately turn on the "Privacy display", a brand new feature that makes the telephone screen less/ not visible when viewed from a side angle.
I now can access my accounts in public without worrying about peeping people. Thanks, Samsung, for offering such a good feature!
I now can access my accounts in public without worrying about peeping people. Thanks, Samsung, for offering such a good feature!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there 72Nlovecruising, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the new Privacy Display feature, and the ability to feel confident looking at more secure information while out in public. We have provided a link to the complete manual to help you adjust the settings of this feature to help you automatically enable this feature for specific apps like your banking app. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has very good privacy display featur
on April 29, 2026
Posted by: Ksmadhav97
[This review was collected as part of a promotion.] Galaxy AI is awesome to work with but during photo requests, I see the face of the person completely changes. I hate the wobbling of back side of the phone. Please bring back the bluetooth version of S pen. With the privacy display, there's a reduction in the quality of the display. Excellent sound quality. Sleek design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Its good but not amazing like I thought it be
on April 29, 2026
Posted by: Carr2k13
[This review was collected as part of a promotion.] For one Galaxy Ai is awesome but to be honest im a little disappointed i thought there would be tons of new features and alot more things you could do from standard phones like my last s23 but there hasn't been so far that impress me.
Value
4
Response from Samsung USBy R&R Team, April 30, 2026
Hey Carr2k13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the enjoying the features of Galaxy AI you are discovering on your device. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the complete manual to help you maximize your experience with additional features like the new Privacy Display. We have lastly provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US