Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,410 Reviews)
Rating breakdown 11,410 reviews
5 Stars
10,008
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Phenomenal Experience
on April 23, 2026
Posted by: HawseF14
[This review was collected as part of a promotion.] I am pretty basic phone user, but this new phone has opened all kinds of doors into automation and AI use that I never saw myself using.
I can now better assist my son with his homework, save tons of time on research, and even control my lighting TV from my phone.
It even tells me when the refrigerator door has been left open at our beach house In Florida (we live two states away)
Value
5
Response from Samsung USBy R&R Team, April 23, 2026
Hi there HawseF14, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device to so perfectly integrate in to your life, and help streamline so many tasks every day. Please, reach out to us again in the future if you have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
You got rid of the best texting app it's junk
on May 18, 2026
Posted by: Pepsimf
from Rhode Island
You couldn't give me this phone for free junk!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 18, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when software you have used and loved in the past has been changed or removed from your current device. We have provided a link to the complete manual for your device to help you with the updated features and settings of your device, and help you align them to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S26 Ultra
on March 20, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] The new Galaxy S26 Ultra, Galaxy AI, is such a phenomenal phone! I had pretty basic expectations coming from an S24 Ultra, but I am blown away with the features and tech thos phone has. It is super fast and everyday I am finding more and more thongs I can do. Just got the new buds 4 also, which are Sick! Totally happy with this purchase, I Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S26 ultra
on March 24, 2026
Posted by: Asdfgnmkm
[This review was collected as part of a promotion.] The phone screen is very fragile and smaller than my previous phone s22 ultra
Value
2
Response from Samsung USBy R&R Team, March 24, 2026
Hello Asdfgnmkm, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important the durability and size of your device are to you. The rounded corners can make the display size seem smaller, but the new Galaxy S26 Ultra has a 6.9 inch display while the Galaxy S22 Ultra had a 6.8 inch display. We do recommend protective cases on all devices to help ensure your device is safe from accidental bumps and drops that occur during your usage. If you have questions about accessories, or have experienced some damage to your device, we have provided a link to the Samsung Support Team to assist you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on April 19, 2026
Posted by: MamaBear7234
[This review was collected as part of a promotion.] This Samsung Galaxy S26 Ultra has been a game changer on how I game. The increased memory and th Rd upgraded features and advanced Galaxy AI upgrades have been awesome. I was previously using the Samsung Galaxy S22 and this was a big change for me. I am enjoying the speed and the ability to use my phone in ways I've never been able to previously.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
About the camera
on May 13, 2026
Posted by: Knoxgina
from TENNESSEE
About the camera function is less than S24😰, I'd like to have S24 back
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Knoxgina, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your new device is not meeting your expectations in specific features. We have provided a link to an article to help you with the camera settings and features for the best possible photos and videos. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
1
Should be repair
on May 14, 2026
Posted by: Will
Walmart Spark driver should not be use this phone because the camera doesn't work after12% battery level and I can't be scammed bar code. That is my bad experience. And very delayed Saprk app.
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Will, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important your device is for your professional and personal uses every day, and we would love to help you have the best possible experience. We have provided a link to an article to help you with the apps that are not functioning as intended. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
1
Too Fragile
on May 25, 2026
Posted by: ImtiredofSamsung
[This review was collected as part of a promotion.] Extremely fragile and too expensive. Buy a chinese phone instead
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in the reliability of your device. If you have experienced frustrations with the durability of your device, we have provided a link to the Samsung Support Team and your warranty information to work towards a resolution. We have also provided a link to the complete manual to help you discover the full capabilities of your device, and align the settings to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US