Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,410 Reviews)
Rating breakdown 11,410 reviews
5 Stars
10,008
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4
S26 ultra features to see
on May 25, 2026
Posted by: Jksch23
[This review was collected as part of a promotion.] Would like to see a better way to show all features phone can do and how to use it all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not Great
on May 25, 2026
Posted by: Not2happy
[This review was collected as part of a promotion.] I have not had a great experience with the S26 ultra. The battery life is not great and the privacy screen feature doesn't work. The charging is a upgrade over the S25. The S26 is a modest upgrade over the s25. The build is not as sturdy as the 25 . The camera
Value
1
Response from Samsung USBy R&R Team, May 27, 2026
Hi there, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not meeting your expectations. The intelligent battery of your device is designed to adjust to your consumption habits after a short period of usage. We have provided links to articles to help you maximize the battery life of your device if this is not your experience. We have also provided a link to an article to help you with the features of Galaxy AI available on your device. We have lastly, provided links to the complete manual and the Samsung Support Team to assist you with the settings and functionality of your Privacy Display. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good, I guess
on March 14, 2026
Posted by: Greenman
[This review was collected as part of a promotion.] Pretty good, but after a week now, I don't feel any difference from my s23 ultra. Sure it has galaxy AI, but what is that even. Sure is shiny!
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hi Greenman, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding good features and functionality with your new device. We know it can take time to fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ultra 26
on March 12, 2026
Posted by: TB0421
[This review was collected as part of a promotion.] Traded from the Ultra 22 and love it! Streamline and love the privacy screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on March 17, 2026
Posted by: Sk8rrr
[This review was collected as part of a promotion.] I was neverous that it might be too big of a phone but its perfect. I see everything clearly and the lights are vibrant and the speed is perfect. Ive had many phone from different brands and this is by far the best I've ever held and used. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26ultra review
on April 25, 2026
Posted by: BlueNOTPurpleSUCKS
[This review was collected as part of a promotion.] The galaxy AI is really amazing! The only issue i have is I wish you had the twist of the wrist flashlight
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 28, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] overall my switch from IOS to android was pretty good I've been enjoying the S pen as well as the Privacy display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Same as always
on May 13, 2026
Posted by: Gamer god
Its rhe same phone, just had new preloaded apps. Same as the 25 and the 24
Features
1
Performance
1
Design
1
Response from Samsung USBy R&R Team, May 13, 2026
Hi there Gamer god, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can take time to fully explore the enhanced capabilities of your new device, and align the settings to your preferences. We have provided links to articles to help you with the features of your device including Galaxy AI and the usage of the S Pen. We have also shared a link to the complete manual to help you with new features like the Privacy Display and horizontal lock. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US