Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,408 Reviews)
Rating breakdown 11,408 reviews
5 Stars
10,006
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Love this phone!
on April 4, 2026
Posted by: TayThomas92
[This review was collected as part of a promotion.] Galaxy AI is an added benefit but the Samsung phone line has always be my go to since I run my business off my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All very well the functions, and the new and Gala
on April 10, 2026
Posted by: LOVEgalaxy26
[This review was collected as part of a promotion.] GALAXY AI With this new function it facilitates help and speeds up many things that could not be done before or were complicated but now it is easy to find everything fast surprise and help without a doubt Samsung Galaxy is the best
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hello LOVEgalaxy26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the features of Galaxy AI, and that you are finding it so useful for your needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on April 11, 2026
Posted by: Tamanukuz
[This review was collected as part of a promotion.] This product is just perfect everything is runs smoothly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, better camera, louder!
on April 12, 2026
Posted by: Ynggrama38
[This review was collected as part of a promotion.] The speed of the camera is faster, the camera takes profesional pictures and the speaker is louder. Over all, it's the beat phone out there. The new AI in the S26ultra is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
cant complain
on April 17, 2026
Posted by: myIoveejc
[This review was collected as part of a promotion.] still getting used to having an ultra. I've always just stuck with the base or plus models bc im usually not a fan of the bigger screen/bigger phone in general. I have always loved the s pen feature though. I am a huge fan of the privacy screen feature though. Only complaint I would have is this phone seems to get overly warm at times which is a bummer, especially given that I have only had this phone about a week now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Great battery Life
on April 20, 2026
Posted by: SamsungForLife
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a while now, and honestly… this thing feels less like a phone and more like a personal assistant that just happens to fit in my pocket.
First off, the speed is ridiculous. Everything just moves. Apps open instantly, switching between tasks is seamless, and it never feels like it’s trying to keep up with me. It’s like the phone is already one step ahead, waiting for me to catch up.
Battery life? That’s been one of the biggest wins. I’m not babysitting a charger anymore. I can go all day—heavy use, calls, scrolling, work stuff—and still have juice left at night. That kind of freedom is underrated until you have it.
Now let’s talk about the real showstopper: Galaxy AI. This is where things start to feel a little futuristic. Whether it’s helping rewrite messages, summarizing content, or just making everyday tasks faster and smoother, it genuinely saves time. It’s not one of those gimmicks you try once and forget about—it actually becomes part of how you use the phone.
Overall, the S26 Ultra just feels polished. Fast, reliable, smart, and built for people who expect their tech to keep up with them. It doesn’t get in your way—it just quietly makes everything easier.
If you’re looking for a phone that works as hard as you do… this one’s tough to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a No for me
on April 20, 2026
Posted by: ishametoo
[This review was collected as part of a promotion.] I use my phone for personal and work. I have already had many issues with this phone that I havent had with any other galaxy. I hav sound issues, camera issues & mic issues. Mic - when I send a voice note the speaker goes in and out, it cuts out parts of the voice notes and noone can hear me. Sound - while talking to others it goes in and out to where I cant hear them. I have to ask them to repeat what they were saying several times. When I am playing music the sound is also low. Camera - sometimes when opening the camera its off focus almost like its super zoomed in but its actually not. Also, one night when charging the phone the screen became pixelated & green. I just havent had any issues with any galaxy devices. I forgot to mention the notification bar. At times when I pull it down I can only see settings, not text messages that just came through or anything. I used to be able to pull down the notification bar while on the phone and end my call. It cant do that either. This phone is so frustrating. I called in support, they reset some things remotely and that made it worse! All my settings were reset, even sounds. I noticed my blocked calls and texts were also empty
I had a ton of numbers blocked. Overall, it beautiful but soooo challenging. I dont like it. I also miss the green color I had before in the S24 Ultra. Bring it back!!!
I had a ton of numbers blocked. Overall, it beautiful but soooo challenging. I dont like it. I also miss the green color I had before in the S24 Ultra. Bring it back!!!
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Hello Ishametoo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected, and causing interruption for your work needs. We have provided links to resources to help you with the audio you mention causing frustration, and with your camera features. We have also provided a link to an article to help you with the notifications not coming through to your device. We have lastly provided a link to the Samsung Support Team to assist you further with the lost data you mention. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great picture and sound
on April 20, 2026
Posted by: Calldot041966
[This review was collected as part of a promotion.] The "Galaxy AI" is predictive to what you want to do". This make your task easier and your day brighter.
The phone comes with 512 GB memory. This is great for gaming, and pictures and their modifications. The stylus comes in handy to for memos, pictures, lists, and magnification.
The phone comes with 512 GB memory. This is great for gaming, and pictures and their modifications. The stylus comes in handy to for memos, pictures, lists, and magnification.
Value
5
Written by a customer while visiting Samsung US