Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,408 Reviews)
Rating breakdown 11,408 reviews
5 Stars
10,006
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Great so far!
on April 24, 2026
Posted by: SwaggyD
[This review was collected as part of a promotion.] Previously, I was using an s23 ultra which I thought was exceptional in every aspect. The new model is noticeably faster & using the pen for emails & quick notes makes everything easy. One thing i will say is the galaxy Ai has definitely been ramped up a bit, offering a lot of different features.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there SwaggyD, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your upgraded device to be such a wonderful experience for your usage with the enhanced speeds, S Pen capabilities, and Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 3, 2026
Posted by: Enjoy2daBest
[This review was collected as part of a promotion.] Great phone, super fast and great AI as an added bonus. I recommend buying the Samsung Galaxy S26 Ultra.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi Enjoy2daBest, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your new device, and finding Galaxy AI a helpful addition to your day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Nit worth the money
on May 6, 2026
Posted by: Censored customer
Phone sucks! Eliminated headphones jack,forcing you to buy ear buds that cause cancer, no way too easily take a screenshot because the buttons are on the same side! Tons of useless apps that I'll never use!
Will update when I can't find other things I can't do!
Will update when I can't find other things I can't do!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 7, 2026
Hello there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand our customers have different preferences for using their chosen device. If you are wanting to use wired headphones with your device, we have provided a link to the Samsung Support Team to help you with the steps you would need to take, and accessories you would need to accomplish this experience. We have also shared a link to the complete manual to help you with the hand swipe gesture you can use to capture a screenshot without the buttons, and help you best align the settings of your device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is excellent.
on May 15, 2026
Posted by: Pollonus
[This review was collected as part of a promotion.] One thing I like about the phone is the camera . The camera was the main thing I wanted to get. Also the AI takes a little bit to get to know but it didn't work that great. But the one thing I like about it everything is grouped perfectly. There are some issues like for example like when I'm trying to find things or group them or the browsers I'm still learning how to act being allowed to use things on the browsers. But I can't complain at all I'm still waiting to see if there's any issues so far no issues. Well there is one thing the The Pen stylus is kind of complicated and moves around really rapidly I'm still trying to figure out how to do a signature. But I'll find out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how secure and quick everything is yall are
on May 17, 2026
Posted by: Peewee
[This review was collected as part of a promotion.] I love how the new ai generated explains and directs me to everything and how quick it is to log in to thing with the passkey
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Decent
on May 27, 2026
Posted by: David
Phone has been working great until now, this last update has made it miserable cant load videos, camera, photos, Home background goes black, takes a pause between opening apps please fix.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 1, 2026
Posted by: Phil13
[This review was collected as part of a promotion.] This is my second galaxy ultra and I absolutely love it. Samsung is on top of it with features including the built in privacy screen and the incredible zoom on the camera. I will admit I have been resistant to AI but Galaxy AI has been super helpful in some of my more obscure searches and my AI assistant, Bixby, is great when I don't even know what it is I need. I love the ultra series and only replaced my old one after 4 years when I could no longer easily charge it. It worked perfectly otherwise and I probably would have kept it even longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am a 67yr old and not tech savvy
on April 21, 2026
Posted by: blondie67
[This review was collected as part of a promotion.] the Galaxy AI is what works for me, the call assist helps me to avoid all the non-important and spam calls received, i use this phone for everything paying bills , streaming to watching movies.
Value
5
Written by a customer while visiting Samsung US