Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,408 Reviews)
Rating breakdown 11,408 reviews
5 Stars
10,006
4 Stars
1,133
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Love itttttt ♡
on May 23, 2026
Posted by: Ellie9
[This review was collected as part of a promotion.] I first switched to Samsung back in March 2025 with the Flip 6. Then I did the Flip 7 which i loved as well then I got the s26 Ultra! Its so good! I love the screen and the pen as well. Then the camera is amazing and just fantastic! ♥︎♡♥︎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and pen features are unique to only Samsung
on May 23, 2026
Posted by: DarkKnight
[This review was collected as part of a promotion.] I admit I'm not a real user of the AI system and the cell phones but put a new Galaxy it makes it easy and convenient to use the Ai system especially with people with special needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pragmatic Perception:
on May 24, 2026
Posted by: Viable Pragmatist
A new owner ranking a product on the 5 suggested topics can only be based on advertisement, conjecture, or hype and not on the experience of demonstrated knowledge. Given my 4 years' experience with a Galaxy S22 Ultra that I would rank as an above average high-end device, the S26 is an exceptional improvement in most areas I individually value [but you may not].
Response from Samsung USBy R&R Team, May 26, 2026
Hello Viable Pragmatist, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear you are finding your new device to be a nice upgrade from your previous device. We have provided a link to the complete manual for your device to help you explore additional capabilities of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Fail
on May 25, 2026
Posted by: BR S26 Ultra
from Adel, Iowa
Still does not work properly with Android auto. At this point I don't think it ever will. Even Bluetooth it disconnects a few times at first. Very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hello BR S26 Ultra, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important specific features and capabilities of your device are to you every day for safety and ease of use. We have provided links to a few resources to help you with the connection of your device to Bluetooth and your car. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with the connection of your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
A Solid overall Device
on May 26, 2026
Posted by: vchucho
[This review was collected as part of a promotion.] I’ve been using the Galaxy S 26 Ultra for a few months now, and while I initially thought the "Galaxy AI" features might just be marketing hype, they have completely changed how I use my phone every day. It’s no longer just a smartphone; it feels like having a personal assistant in my pocket.
The biggest time-saver for me is Circle to Search. Being able to long-press the home button and instantly circle anything on my screen, whether it's a piece of tech I want to identify, a specific item I want to buy, or a quick question I need answered without switching apps is frictionless and incredibly fast.
For productivity, Note Assist and Transcript Assist are absolute lifesavers. I can record a quick voice note or a meeting, and the AI cleanly transcribes it, separates speakers, and spits out a perfect bulleted summary in seconds. It saves me hours of manual typing and organizing.
Finally, the Generative Photo Editing and AI Audio Eraser are phenomenal. I can easily clean up distractions from my photos or remove harsh background wind and traffic noise from family videos with a single tap. If you're on the fence about the AI features, don't be. They add real, tangible value to your day-to-day workflow. Highly recommended!
The biggest time-saver for me is Circle to Search. Being able to long-press the home button and instantly circle anything on my screen, whether it's a piece of tech I want to identify, a specific item I want to buy, or a quick question I need answered without switching apps is frictionless and incredibly fast.
For productivity, Note Assist and Transcript Assist are absolute lifesavers. I can record a quick voice note or a meeting, and the AI cleanly transcribes it, separates speakers, and spits out a perfect bulleted summary in seconds. It saves me hours of manual typing and organizing.
Finally, the Generative Photo Editing and AI Audio Eraser are phenomenal. I can easily clean up distractions from my photos or remove harsh background wind and traffic noise from family videos with a single tap. If you're on the fence about the AI features, don't be. They add real, tangible value to your day-to-day workflow. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
it's a shame they didn't improve cameras.
on March 13, 2026
Posted by: dobetterysammy
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to an article to help you capture the best possible photos and videos with your device, and to the complete manual to help you discover the ways Galaxy AI can help you edit and play your photos and videos like never before. We would love to hear from you again in the future if you have additional feedback on features you would like to see in future generations of devices. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Display hurts my eyes
on April 8, 2026
Posted by: Clay
from Tx
I loved this phone but unfortunately had to return it i love the size the battery was good the camere was a nice upgrade from the last phone i had felt good in my hand but the screen somthing about the screen it strains my eyes out. I can only use the phone for 5 to 10 minutes tops before I start getting a really bad headache so overall all good phone for some but not for me sadly the display was not the best you can see pixels its noticeable i really wish they would fix this but they wont and the Samsung message sad to see that the 26 dont have it and no longer will
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hello Clay, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the prolonged usage of your device is to you every day, and wanting to be able to view your device comfortably. The Privacy Display on your device is a setting that can be disabled or only enable during app usage you feel would be needed, to help prevent this irritation you mention experiencing. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Not so Good
on March 13, 2026
Posted by: Daleduro13
Camera still sucks in selfie mode. The AI feature to grammar check your spelling still censors you. This phone is as fast/laggy as my S23 ultra, nothing seems like an update on this phone. My Iphone17 pro max 1TB was cheaper than this phone and has better quality all around. Samsung sucks now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2026
Hello there Daleduro13, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it must be when you have a new device that is not meeting your expectations. We have provided links to articles to help you with the camera quality, and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to offer direct assistance through chat with the features of Galaxy AI you believe are not operating as intended or expected. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US