Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,387 Reviews)
Rating breakdown 11,387 reviews
5 Stars
9,987
4 Stars
1,131
3 Stars
165
2 Stars
41
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
The features that I love about the Galaxy...
on April 20, 2026
Posted by: LovemySG26U
[This review was collected as part of a promotion.] I absolutely love the camera on this S26 Ultra. It takes beautiful photos with so many options. This is the first time that I have used the camera on a phone as much. Had it I only 2 days and already took pictures galore. I am still learning but it's so much fun.
I'm getting up in age so this is a learning curve for me that I intend to master. All the new technology well it's all good.
I'm getting up in age so this is a learning curve for me that I intend to master. All the new technology well it's all good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great product
on April 21, 2026
Posted by: CaptainGalaxy
[This review was collected as part of a promotion.] I have long been a Samsung user, but this is by far my favorite device yet. As the technology for the Samsung galaxy series has advanced, so to has the quality of those advancements. The customization features allow me to make this device more than something I bought, it makes it personal to me.
The feel of the 26Ultra is sleek, stylish, and fits well in my hand. For the first time, I don't want a phone case so that I see my phone, and feel it at all times.
The new features such as horizon lock, have made taking videos of family events a lot easier. Recently I was at my cousin's baby shower and getting video was difficult due to the number of people. But, having to move ariund and switch hands didn't bother the perfect shot of them opening their gifts.
My favorite addition so far has to be the GalaxyAI features. Hands free used to be something that only came with a couple of features here and there. But with GalaxyAI I can ask my phone tos et reminders, tell me the weather or help me review a photo for necessary information. But it doesn't stop there. I have always wanted to be good at drawing, but my skills never translated past stick figures. With GalaxyAI, I can be the expert artist that I want to be. Creating backgrounds for my wallpaper, or drawing a cool character that comes to mind. With the correct prompt and a little imagination, my art can be whatever I want it to be.
All in all. This is my favorite Galaxy ever, it truly is a star.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The privacy screen is in fact a game changer
on April 22, 2026
Posted by: Curtis
[This review was collected as part of a promotion.] I thought it would be a gimmick but I genuinely use it all the time for different apps, notifications, etc.
I general the phone is a performance powerhouse, highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back to s ultra series
on April 22, 2026
Posted by: Musicadelalma
[This review was collected as part of a promotion.] After having the Z Fold 6, returning to the S Ultra series was the best thing I could do.
More speed, better screen, ideal to see my pod cast which is what I use it for the most, so far I have no complaints about the
More speed, better screen, ideal to see my pod cast which is what I use it for the most, so far I have no complaints about the
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never misses
on April 22, 2026
Posted by: SGross
[This review was collected as part of a promotion.] Over a month of heavy use this phone is amazing. Battery life is really good. And the privacy screen is very unique.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display issue, when switching the screen!
on April 22, 2026
Posted by: Mohsin
from Richmond, TX
I bought S26 Ultra 512GB. I faced issue with the screen. It was very spontaneous, for a fraction of second and the disappear, that's why I couldn't take screenshot or make video, but I am adding an image downloaded from internet to show you how I appeared to me.
I kept the phone for around a month and I faced this issue 4, 5 time when I tried to open an application, or an image from the gallery or anytime when screen was switching from one to another. Other than that, it was a bit slow in performance, which I wasn't expecting from a brand new flagship phone.
I am a fan of Galaxy Phones Ultra, so I assume that my device was faulty. Anyway, I returned that device and asked for a replacement with another device of same Model.
Thanks,
I kept the phone for around a month and I faced this issue 4, 5 time when I tried to open an application, or an image from the gallery or anytime when screen was switching from one to another. Other than that, it was a bit slow in performance, which I wasn't expecting from a brand new flagship phone.
I am a fan of Galaxy Phones Ultra, so I assume that my device was faulty. Anyway, I returned that device and asked for a replacement with another device of same Model.
Thanks,
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Mohsin, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not operating as intended. We have provided links to resources to help you maximize the speed and responsiveness of your display. We have also provided a link to the Samsung Support Team to assist you further with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Big Screen, Bold Style, Everyday Win
on April 22, 2026
Posted by: PurpleVibesOnly
[This review was collected as part of a promotion.] I have always been a Samsung fan, especially the Note series, so moving into this Galaxy device felt like a natural upgrade. It keeps everything I already loved while adding a more refined, modern feel.
First thing I noticed was the size. It is perfect for how I use my phone day to day—watching movies, gaming, and catching YouTube videos. The screen is big, clear, and vibrant without feeling awkward to hold. It actually strikes a really nice balance between comfort and immersion.
I am also a big fan of the design, especially having the option to choose a purple shade. It feels like a phone that matches my style, not just something functional.
The camera has been great so far. I have not even explored everything yet, but the quality is already impressive and easy to use, which I appreciate.
One feature I did not expect to enjoy as much is how easy it is to share content now. Quick Share makes sending photos and files simple, even between different devices, which makes everyday use smoother.
Galaxy AI adds another layer to the experience. It works in the background in a way that feels helpful without being complicated, and it makes certain tasks feel quicker and more seamless.
Overall, this phone fits right into my lifestyle. Whether I am relaxing, staying connected, or just getting through the day, it keeps up without any issues. It is a solid, well-rounded device that I would definitely recommend to anyone thinking about upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra
on April 22, 2026
Posted by: Hazeldust3
[This review was collected as part of a promotion.] So far I love this phone. The pictures are so vibrant and get brought to life with just a snap. Everything about this phone is great. Glad I got it.
Value
5
Written by a customer while visiting Samsung US