Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(11,379 Reviews)
Open Ratings Snapshot
Rating breakdown 11,379 reviews
5 Stars
9,980
4 Stars
1,131
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product. 
(
71 out of 111
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4 out of 5
4
I expected more
on March 17, 2026
Posted by: csaba20
[This review was collected as part of a promotion.] There are a lot of good things to say about the phone. The battery life (and charging speed), the performance, the improved speakers, etc... But I can't help but to dwell on where it falls short. The display is clearly worse than previous iterations. Not only it's noticeably dimmer (even when privacy display is off), but it looks looks pixelated; I noticed it as soon as I turned on the phone when reading text. The fact that Samsung flagship still doesn't have built in magnets for magsafe is baffling; and they also created a technology (Qi 2.2) that practically blocks all case manufacturers from having a case that allows your phone to reach the advertised 25w magsafe charging speed consistently.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Upgrade From S22 Ultra
on April 16, 2026
Posted by: Fivefooter
[This review was collected as part of a promotion.] Glad the curved edges are gone, and the newer size. Makes the phone feel more solid and durable.
Takes a little bit to get used to the new spen.
One of the kool new features is you can have 2 esims active and working at the same time.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!
on May 4, 2026
Posted by: HonestT38
[This review was collected as part of a promotion.] I upgraded from a S22 Ultra to the new S26 Ultra.... And wow, what a difference! Screen clean and flat (which I prefer the flat edges), very fast and lots more memory/ram. I use Galaxy AI a lot more now and it's wonderful. I have always loved the Samsung Galaxy lines. New privacy screen option is *chef's kiss*.
Only downside is the 5000mh battery life is the same from my S22U, but still has a lot of power life!!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 4, 2026
Hey HonestT38, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that there are many features on your new device that you are truly loving every day including the new Privacy Display. We appreciate you sharing your preference for larger battery capacity in the future, and hope you'll reach out to us again in the future if you have additional feedback you would like to share with us. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S pen sucks now.
on May 21, 2026
Posted by: Highfive
Buyers remorse. I should have stayed with my s23 ultra.
Response from Samsung USBy R&R Team, May 22, 2026
Hi there Highfive, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations, or when features you have used in the past have been changed. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual that highlights the hand gestures and voice commands that can be used with your camera shutter. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
TEMU 26 ULTRA
on March 29, 2026
Posted by: Tallfish
The new Temu 26 ultra say goodbye to the spen being handy.
Say goodbye to the titanium case 😢 but hey here's aluminum foil.
And say hello to the nothings been upgraded Temu 26 ultra
Response from Samsung USBy R&R Team, March 30, 2026
Hello Tallfish, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed on your new device. We have provided a link to an article to help you with the redesigned S Pen features available on your device. The change from titanium to the armor aluminum is to help the device feel more lightweight in your hand while not sacrificing the durability of your device. We have provided a link to the Samsung Support Team for your convenience if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible display panel
on March 23, 2026
Posted by: humour412
from MD
Display panel with new hardware tech to accommodate a privacy display feature causes very visible shimmering / fuzziness around characters or icons for example. Very uncomfortable to read any type of text. Phone was returned.
Response from Samsung USBy R&R Team, March 23, 2026
Hey Humour412, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the clear viewing of your display is to you for prolonged usage, and being able to read your texts, emails, and additional materials. The new Privacy Display settings can be adjusted to only enable for specific apps and notifications to help you customize your experience for brightness and clarity you are seeking. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sad with samsung
on March 24, 2026
Posted by: Willie
A lot of money 💰 but the phone with 5000mh it's a joke a lot customer we need 7000mh
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 24, 2026
Hey Willie, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important the lasting battery life of your device is, and not having your usage interrupted during the day to charge your device. This device is designed to adjust automatically to your battery consumption habits and maximize after a short period of usage. We have provided links to troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if you experience frustrations with the battery of your device, or you have questions about the capabilities of your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Device
on March 25, 2026
Posted by: S26Fan
[This review was collected as part of a promotion.] All the pillars of a great smartphone are taken care of - cameras, display, battery life, design and speed. Absolutely no complaints coming from a S21+. The "Galaxy AI" features are useful in almost all situations. Beast of a phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2026
Hi there S26Fan, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing that you are loving the enhanced basics of your device including the battery life, display, camera, and processing power. We have provided a link to the complete manual to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
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