Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,372 Reviews)
Rating breakdown 11,372 reviews
5 Stars
9,977
4 Stars
1,127
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
First time samsung user
on April 7, 2026
Posted by: Yayagal
[This review was collected as part of a promotion.] First time having a samsung and I'm loving the switch there's so much on the device that makes it so cool! Camera quality is amazing and looks professional! Only issue that I've had is the new Google messages are a little faulty but I'm sure they will fix the bugs! Loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra.
on April 7, 2026
Posted by: Whynot
[This review was collected as part of a promotion.] Decent upgrade from old setup. Verdict still our whether improvement or not
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new ultra. It's exceptionally made.
on April 7, 2026
Posted by: Angelface
[This review was collected as part of a promotion.] I love the new Ultra. It’s exceptionally fast, smooth, and honestly makes everything easier day to day. The display is bright and crisp, and the battery easily keeps up with me, even when I’m using it all day for streaming, social media, and staying organized.
One of my favorite features is Galaxy AI. It really feels like having a built-in assistant that helps with everything from writing to searching and even organizing my thoughts. It saves time and makes things feel effortless.
The camera is also incredible. Pictures come out sharp, detailed, and vibrant without needing to edit much at all. Whether I’m taking quick photos or capturing important moments, it always delivers.
I use my Samsung device for a little bit of everything—watching shows, managing daily tasks, connecting with family, and even helping with creative projects—and it handles it all without slowing down.
Overall, this phone just feels reliable, powerful, and smart. Definitely one of the best upgrades I’ve made.
One of my favorite features is Galaxy AI. It really feels like having a built-in assistant that helps with everything from writing to searching and even organizing my thoughts. It saves time and makes things feel effortless.
The camera is also incredible. Pictures come out sharp, detailed, and vibrant without needing to edit much at all. Whether I’m taking quick photos or capturing important moments, it always delivers.
I use my Samsung device for a little bit of everything—watching shows, managing daily tasks, connecting with family, and even helping with creative projects—and it handles it all without slowing down.
Overall, this phone just feels reliable, powerful, and smart. Definitely one of the best upgrades I’ve made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Miss my s 25 ultra
on April 25, 2026
Posted by: Redd
Me personally, I do not care about this phone. I traded from the S25 ultra to the S26 ultra. I've had a lot of problems from this phone. My apps disappear, that's happened. Getting a signal is really hard , other people can't hear me when I talk to them on the phone they say it breaks up constantly, and I just do not care for this phone. I wish I had my S25 back I never got a call dropped on that clearly speaking. I heard them. They heard me Always get a signal and my apps did not disappear. With that being said it does have a very good camera on it. Many options.
The display is very vivid.Good colors comes in clear.The battery lasts me about a day and durability, I would say, is good. That is my own personal experience with this phone.
The display is very vivid.Good colors comes in clear.The battery lasts me about a day and durability, I would say, is good. That is my own personal experience with this phone.
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Redd, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important your phone calls are to you, and needing reliable connection and audio quality. We have provided links to troubleshooting guides to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung s26 ultra
on May 22, 2026
Posted by: Tootie
[This review was collected as part of a promotion.] This phone would've been a awesome phone line but when samsung took away consumers freedom of choice it placed a bitter sweet taste in my mouth and if samsung keep this up with Google then I'm afraid that I'm going to have to jump ship cause the appearance of the phone is a typical samsung design.
Value
2
Response from Samsung USBy R&R Team, May 26, 2026
Hi Tootie, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important it is to be able to customize your device to best align to your wants and needs. We have provided a link to the complete manual for your device to aid you in adjusting the settings to align to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Very Good, Could Improve on Some Features
on March 10, 2026
Posted by: S4natic
[This review was collected as part of a promotion.] Phone is great. Exactly what I expect from a new flagship Samsung Galaxy. Galaxy AI is continually improving and this version is powerful and works very well with the features of the S26 Ultra. The outer casing looks wonderful and feels even better. Not a lot of new features, and the one I basically bought this phone for was disappointing. That is the privacy display. It makes the screen look odd and doesn't even work very well at blocking what is on your screen, even at extreme angles. The maximum setting is completely unusable. Hoping for some improvements soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing phone
on March 11, 2026
Posted by: Quast757
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is the ultimate 2026 all-rounder, trading industrial "boxiness" for refined, lightweight ergonomics. Its Privacy Display is a game-changer, shielding your screen from onlookers during commutes. For power users, the Snapdragon 8 Elite Gen 5 delivers desktop-class gaming without thermal throttling, while Agentic AI proactively manages your calendar and workflows.
Photographers will love the new f/1.4 aperture, which masters low-light "Nightography" where others fail. Despite the premium price and lack of internal magnets, its blend of security, raw power, and AI utility makes it the most cohesive flagship ever built.
Photographers will love the new f/1.4 aperture, which masters low-light "Nightography" where others fail. Despite the premium price and lack of internal magnets, its blend of security, raw power, and AI utility makes it the most cohesive flagship ever built.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Far It's Great
on March 11, 2026
Posted by: Lgsdn1
[This review was collected as part of a promotion.] Just purchased my device and so far I am really enjoying it.
Value
5
Written by a customer while visiting Samsung US