Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,359 Reviews)
Rating breakdown 11,359 reviews
5 Stars
9,966
4 Stars
1,125
3 Stars
165
2 Stars
40
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
This feature is amazing
on May 2, 2026
Posted by: Love2watch
[This review was collected as part of a promotion.] This phone specs is amazing with camera features the screen time is awesome and watch movies and do homework in a speed time. Talking to your friends is amazing and the privacy display anybody can look in your phone again.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Love2watch, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how amazed you have been with the specs and usage of your device, including the new Privacy Display. We hope you'll reach out to us again in the future if you have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on May 4, 2026
Posted by: CTcreationz
[This review was collected as part of a promotion.] The AI feature on the phone is great. Works smoothly and perfect
Value
5
Response from Samsung USBy R&R Team, May 4, 2026
Hi there CTcreationz, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your new device, and finding the addition of Galaxy AI to make the whole thing smooth and easy to use. We have provided a link to the Samsung Support Team for your convenience. They an assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra: The Ultimate AI-Powered Phone
on May 5, 2026
Posted by: LL2pharma
[This review was collected as part of a promotion.] The new Samsung Galaxy S26 Ultra is easily one of the most impressive business smartphones I’ve used. Samsung really elevated productivity with Galaxy AI — from summarizing long emails and meeting notes to helping draft professional responses in seconds. The live translation tools are a huge advantage for business travel and global communication, making conversations seamless and efficient.
Multitasking is effortless with the massive display, lightning-fast performance, and S Pen integration for quick notes, signatures, and presentations on the go. The camera is also outstanding for creating polished content, scanning documents, or jumping into crystal-clear video calls.
What stands out most is how AI feels practical instead of gimmicky. It saves time, keeps me organized, and helps me work smarter throughout the day. If you need a premium phone that blends power, professionalism, and next-level intelligence, the Galaxy S26 Ultra delivers.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hello there LL2pharma, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and finding it easy with the addition of Galaxy AI and the S Pen. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung S26 ultra love it
on May 11, 2026
Posted by: Norajean
[This review was collected as part of a promotion.] Best Samsung S26 ultra with A I LOVE THIS PHONE SO MUCH.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Norajean, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that this new device has made such a great inital impression on you with the amazing featurs and capabilities. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best.
on May 11, 2026
Posted by: Patricia
[This review was collected as part of a promotion.] Review:
I absolutely love my Galaxy S26 Ultra. It is the best phone I have ever owned. The design is sleek, the screen is beautiful, and the performance is fast and smooth. The camera quality is amazing, Galaxi AI is superb, and everything works exactly the way I need it to. The battery life is also excellent, which makes it perfect for everyday use. I am very happy with this phone and would definitely recommend it to anyone looking for a powerful, high-quality smartphone.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hi there Patricia, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and finding the camera so amazing, Galaxy AI helpful for your needs, and the battery able to keep up with you during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolute beast of a phone
on May 12, 2026
Posted by: Techuser
[This review was collected as part of a promotion.] Upgrading from s23ultra was the best decision I ever made. I was hesitant at first but S26U has nailed every aspect you expect from a premium phone. The Galaxy AI experience is a lot more seamless now. The little things that Galaxy AI do has added up to a lot. The device itself lasts a long time despite the same 5000mAh. Contrary to the popular opinion, I actually love the display and I didnt experience any eye strain. The non reflective surface of the phone is a game changer and the picture quality? To die for
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hi Techuser, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so happy with your upgrade to your new device, and have no regrets about your decision. We love that you are finding Galaxy AI easy and seamless to use, and that the battery is keeping up with your usage every day. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
HEAVY!!
on May 14, 2026
Posted by: Bobs
from Tennessee
Have to say it is pretty cool BUT.. I find it awful heavy!
Not to happy that you can't use an SD card? Whats up with that?
Not to happy that you can't use an SD card? Whats up with that?
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on May 21, 2026
Posted by: Stormi70
[This review was collected as part of a promotion.] Phone transfer was not smooth. Had to attempt twice. Once completed, it was still missing several apps
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Value
2
Response from Samsung USBy R&R Team, May 21, 2026
Hi there Stormi70, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the complete manual for your device to aid you in customizing and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you prefer assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US