Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,294 Reviews)
Rating breakdown 11,294 reviews
5 Stars
9,907
4 Stars
1,118
3 Stars
165
2 Stars
40
1 Star
64
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4
Slight upgrade from previous year
on April 6, 2026
Posted by: ChipnDip
[This review was collected as part of a promotion.] This phone has way more AI integrated apps and features than the S25U. AI photo editing has been tweaked and additional features were added. Most of the AI functions are not necessary for me and I wonder if it has a negative impact on battery usage but have not seen negligable results as of yet after having this phone since release. I mostly use the photo AI editor to get rid of people in pictures, and it does a solid job. It is still lacking in making words correct on signs in pictures but its pretty negligible unless you inspect the photo closely. The AI photo editor is surprisingly good at adding necessary shadows to make the photo look real. I have also used the AI creator option to make backgrounds look completely different and it also produces solid work. I typically replace the samsung keyboard with the google one but the creative studio stickers only work in the samsung keyboard. Its a goofy but fun way to make pictures, event invitations and stickers of people and pets. Photos are as good as always but the added smooth video recording produces great results when walking around or focusing on a fast moving object. I downloaded the s pen cursor customization app and thats works well and are fun little ways to customize your phone. I still greatly miss the bluetooth pen function for the s pen to use it as a camera shutter button. It was great for group photos from a distance, as yelling the keywords and putting up the palm doesnt work well after a short distance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! The battery is incredible!
on April 8, 2026
Posted by: Aj2828
[This review was collected as part of a promotion.] I love my new phone. I went from an S21 ultra to an S26 ultra. I love all the new features. The camera quality is amazing and now with the upgraded storage space I don't have to delete old videos or pictures to make space for more. I am still getting used to having an S-Pen so I haven't really used it much but it is nice because my daughter can use it to draw and color directly on my phone.
The battery life is incredible. My s21 I was always carrying a charger with me and charged it multiple times a day. On the S26 the battery life is amazing. I have a fast charger and it actually charges super fast compared to my old phone using the same charger. I'll have music playing throughout the day and stream sports and movies on my phone and never feel like it is draining my battery.
The privacy screen is pretty neat as well! There is also a button on the keyboard to help with responses using A.I. whenever I'm stuck formulating a response.
The only thing that keeps it from being 5 stars is that I have trouble with the Bluetooth. Some devices have trouble connecting and I have to keep trying to connect until it actually does. I believe this is something they're working on fixing but overall it is a great phone !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
From S24 to S26
on April 17, 2026
Posted by: Cooki
from Indiana
Love my new s26 ultra. The privacy screen is an awesome addition. My s24 use to have a significant delay with refreshing emails. S26 is flawless.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 27, 2026
Posted by: DakotaFireStorm
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra paired with the Samsung Galaxy Buds 4 Pro feels like a system that moves at my pace. With Galaxy AI, everyday tasks get lighter. Messages are refined instantly, long conversations turn into quick summaries, and real-time translation keeps everything flowing without interruption.
What really stands out this year is the hardware jump. The S26 Ultra brings increased RAM and a more powerful chipset, so everything feels faster, smoother, and more responsive under load, whether I’m multitasking or gaming. On top of that, the new built-in Privacy Display adds a layer of control I didn’t know I needed, keeping my screen protected in public without sacrificing clarity. It can use a bit more optimization so it doesn't use so much ram to fast.
For streaming, gaming, and sports, this combo hits hard. The S26 Ultra’s display is sharp and immersive, while the Buds 4 Pro deliver rich sound with strong noise cancellation that blocks out distractions. Movies feel cinematic, games stay fluid, and everything just flows.
For work and daily life, it’s efficient without trying too hard. Calls are clear, notes and edits happen instantly, and AI tools keep me focused. The camera captures detail effortlessly, and Galaxy AI enhances it naturally.
It’s not just powerful, it’s cohesive. The S26 Ultra and Buds 4 Pro sync into my routine and quietly elevate everything I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Daily Co-Pilot: Work, Entertainment
on April 27, 2026
Posted by: Mefra25
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has changed my routine for the better. Since I spend all day on the road working deliveries from 7:00 AM to 6:00 PM, I need a clear screen to see the GPS under the harsh sun and a powerhouse battery that can handle the daily grind without letting me down. This device delivers all of that with room to spare.
The real game-changer in my day-to-day has been Galaxy AI. It has become a true personal assistant. I use the artificial intelligence a lot to organize quick notes and, most importantly, for photo editing. Being able to effortlessly remove reflections and unwanted objects from the photos I take of my wife and son with just one tap is fantastic.
Beyond the heavy lifting at work, it is my ultimate entertainment hub. The screen quality and smoothness are unreal for streaming my suspense series or making sure I don't miss a single detail of the Cruzeiro matches and keeping up with Cartola FC on the weekend. It’s a phone that perfectly balances productivity and fun in a very simple way!
The real game-changer in my day-to-day has been Galaxy AI. It has become a true personal assistant. I use the artificial intelligence a lot to organize quick notes and, most importantly, for photo editing. Being able to effortlessly remove reflections and unwanted objects from the photos I take of my wife and son with just one tap is fantastic.
Beyond the heavy lifting at work, it is my ultimate entertainment hub. The screen quality and smoothness are unreal for streaming my suspense series or making sure I don't miss a single detail of the Cruzeiro matches and keeping up with Cartola FC on the weekend. It’s a phone that perfectly balances productivity and fun in a very simple way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features are user friendly
on April 28, 2026
Posted by: Bulldog
[This review was collected as part of a promotion.] Galaxy AI is very quick and easy to use. Streaming works very well.
Speakers are very good for listening to music.
Camera is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My texting app does not work with this phone.
on May 2, 2026
Posted by: 26Ultra
[This review was collected as part of a promotion.] Galaxy AI is ok, could be better.
Like the new phone but my handcent messaging app does not work like it did with the 23 ultra.
Camera is amazing.
Screen graphics are awesome
Screen doesn't rotate to landscape mode when switching.....
Samsung downloaded, without asking if I wanted it, a 3 gigabyte file for languages, unnecessary waste of phone space. Let me choose languages I want.
Overall satisfied
Like the new phone but my handcent messaging app does not work like it did with the 23 ultra.
Camera is amazing.
Screen graphics are awesome
Screen doesn't rotate to landscape mode when switching.....
Samsung downloaded, without asking if I wanted it, a 3 gigabyte file for languages, unnecessary waste of phone space. Let me choose languages I want.
Overall satisfied
Value
3
Response from Samsung USBy R&R Team, May 4, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand that upgrading to a new device can come with a bit of a learning curve, and needing specific apps every day. We have provided a link to an article to help you troubleshoot the app not operating with your device as intended. We have also shared a link to an article to help you with the usage of Galaxy AI. We haev also shared a link to the complete manual for your device to assist you with additional features, alignment of the settings, and disabling any features you may not have interest in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 2, 2026
Posted by: GoldenTime
[This review was collected as part of a promotion.] I recently upgraded to the S26 Ultra, and I love this phone. The integrated features, like the privacy mode, are nothing short of amazing. Additionally, I've become the camera guy at all my friend hangouts since the quality of the camera is so good.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hey GoldenTime, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you have been with your n ew device including the new Privacy Display, Galaxy AI, and camera quality. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US